We were in the process of test driving various SUVs that interest us. At the time, we had an Acura MDX w/tech pkg. Our initial visit was Findlay Volvo Las Vegas to test drive the Volvo XC 90. The dealership was cordial but unfortunately didn?t appear willing to earn our business. Rico, Volvo?s brand ambassador was great but his manager allowed us to leave being aware our next stop was Audi Las Vegas. Well, so did we! At Audi Las Vegas, we were greeted by Aljay, Audi brand ambassador. We told Aljay what we were looking for, an Audi Q7 SUV. Aljay and his manager (?Patrick S.) were great. They were patient while we were indecisive in determining which trim we wanted. They allowed us to test drive Q7 SUVs with different powertrains. We finally decided on one of trims which allowed us to transition to negotiating a deal. They allowed us to trade our Acura MDX with our Q7 purchase. We must thank the Audi manager for his patience and being transparent during the negotiation process. This has been the best car buying experience we?ve had thus far. Actually we didn?t expect to buy a car without completing our test drive process because our next stop was Fletcher Jones Mercedes Benz! Audi Las Vegas made sure we leave the dealership with a car and deal we loved. Shoutout to Aljay and ?Patrick(Audi Manager)!! Thank you, Audi Las Vegas!

Patrick (sales manager), Jen (sales) and Richard (finance)...all were very helpful and pleasant. We are very happy with the vehicle and will definitely be back for any future purchases.

The initial experience was spectacular. Unfortunately, I noticed some minor scratches on your car and that’s when service completely change. We were told that since we drove it off the lot that way, it was our tough luck. Not in so many words, but that’s the gist of it. The GM called that evening and apologize for that. He told us to bring her car in today. Service department was closed. I walked in and they told me that Jan was in a meeting but will call me within the hour. Several hours later I’ve left a couple of voicemails for him and still have not heard back. I was initially an amazing experience has become pretty terrible. I’m worried about when I have a serious problem with the car. I’ll probably end up driving to Henderson not to have deal with this again.

Not pushy ! No hassle approach to the car business. I would say go ask for Joann she got outstanding customer service and prompt communications. The worst thing is if you didn?t try too.

I had a great experience at Audi Las Vegas! It has been a goal of mine for a long time to purchase an Audi. My husband and I went one Saturday to take a look at the options, and met the Internet Sales Manager, Chester. He was very kind and knowledgeable. He was not pushy whatsoever, and made recommendations based on what I was looking for. A few weeks later, we came back to inquire on some other options and ended up leaving with an Audi Q5!! Chester was a delight to work with, as well as the rest of his team. This was probably one of the best car buying experiences I have ever had.

Thankful to have met James and Marc when buying my new car. Outstanding attention and service throughout the car buying process. Super satisfied with the experience, and love my new S5 Sportback.

Audi Las Vegas service was outstanding! I have moved multiple times and I can honestly say their customer service and going out of their way to put me as a customer first was outstanding. Erik did an amazing job with communication and follow-up. This is so different from my experience with where I purchased the vehicle in CA. I highly recommend Audi Las Vegas and I will ensure my next one is purchased from them based on their customer orientation.

Katie was very professional and got our car done pretty fast.

From the moment I first spoke to Will Han, he promised me an incomparable experience buying my Audi. He delivered every step of the way! He texted me a picture of the exact car I wanted - with a we are waiting for you :). As soon as I stepped into the dealership - I was treated like a true VIP. Will got message phenomenal deal. Next I met the Director of finance who was a dream to work with. Everything was competed in an hour and a half and I was in my new 2019A6! Will took the time to reach me all about new features. Never thought I'd ever say buying a car was a joy - but everyone at Aufi Las Vegas went out of their way to make it awesome. Huge kudos to all and a THANK YOU from the bottom of my heart. If you want a fantastic vehicle with an experience to match - Audi Las Vegas is your place!!! Thanks Will!!

I would recommend absolutely EVERYTHING about Audi Las Vegas! From the initial contact to driving my new Audi home - it was a joy and a pleasure. Honestly - the most incredible car buying experience ever. Will Han, my sales agent, was wonderful - he had everything ready - including the car I wanted ready to go when I got to the dealership. Richard - the Finance Director was awesome too - made everything easy. For the first time ever - I enjoyed the experience. They have customers for life. Would give more than 5 stars if I could.

got my car serviced here was great. Katie was so helpful thru out the process. She was awesome! Love the cars love the services!

Katie made our visit pleasant . She was amazing simple as that. She was very thorough on explaining every detail of service my car needed. Amazing personality on to top it off she walks customers to their car. Definitely going to be working with her and only her.

Have been going here since 2007. I am on my 3rd Audi and I have always had a great experience at this dealer.

After a costly misdiagnosis at another dealership, I brought my Audi into your service department for a second opinion. From the start, Andy was eager to help me out and did a thorough job explaining what all of my options for diagnosing and repairing the issues. Sure enough, the other dealership misdiagnosed the issue with my car. Throughout the entire repair process Andy called and kept me updated daily. It was very reassuring to have someone as extremely honest and transparent as Andy. Even when my warranty contract company refused to cover the issue, Andy went above and beyond to fight to fix the issue and ensure that I had a rental vehicle in the meantime. I could not be happier with the service and customer service I received at your shop. Andy was the best advocate I could have asked for. Ultimately, his knowledge, expertise, and dedication saved me thousands of dollars in the end. Andy alone, earned Audi of Las Vegas a customer for life. Thank you again.

My car needed to go in for service and for the fact I live in St. George they service rep that helped me insured that she would have a car available for me to take home. They always kept me informed as to what was going on with the service and the anticipated time if completion. I highly recommend Audi Las Vegas

Had a great experience at Audi this past weekend! Carl did a great job and made sure all my questions were answered. Really appreciated that they had my car done fast!

Professional. Care about the cars they sell you after the sale

Audi Las Vegas service is always top notch. Carl Kerns whom is my service advisor is great at communicating the entire process from start to finish and always on point. From the salesman to the service writers to the cashiers everyone is extremely pleasant and respectful.

Joann and Chris were exceptional during the entire process and provided excellent customer experience . They were through with my needs and were there during every step of the way, Patient/flexible and worked with me .

We had the most pleasant experience with the Audi Team Rod, Marc, Richard and Devon. I would recommend working with this team anytime!

I have had the best sales and service experience at Audi Las Vegas. I have decided to give them my business because of people like Ari. She keeps our vehicles running right.

Andy was very helpful and got my car in to get detailed soon after I brought it in. Everyone, including the shuttle drivers were friendly and helpful. I will definitely come back.

I bought an A4 Quattro from Audi Las Vegas. Problem was, it is not a Quattro, despite extensive documentation by the dealer that it was. Either blatant misrepresentation or an astounding inability of a franchise dealer to properly identify its own models. I asked for a pricing adjustment, they refused. Until this issue surfaced, they were fine. But any company can be good when things are going their way. As soon as there’s a problem, the wheels fall off. Audi Las Vegas/AutoNation.

We brought our Audi in for a recall. Excellent customer service! We'll be back for all our up keep.Service man was great.

Thanks for courteous and professional service.

I have now purchased 3 cars from this dealership and for two reasons, Ariane Zapanta (the best service advisor) and Patrick Scheidecker (sales manager). Ariane has always been super helpful in making sure I’m am aware of the charges and details of what needs to be done. She goes out of her way to ensure I get a loaner when I need one. She keeps me updated with the work being done and makes me feel like I’m her only client. As for Patrick, he has been there for each of my purchases, making sure we are satisfied with the process and even went beyond my expectations when I got my last car this past December. I have been very satisfied with this Audi location and wouldn’t go to any other.

I recently went to Audi a few times to test drive some cars. After checking other models and dealers, I went back to Audi to purchase a Q8. Best decision ever. Will Han was my sales rep, he was humble, honest and knew the Audi’s inside and out. It was the months of speaking to him which ultimately led to my decision to get the Q8. They worked with me to get the price I wanted as well. Thank you to Autonation and Audi of Las Vegas to get me my SUV. The rest of the staff were all professional as well. But, major props to Will Han for everything. Their follow up contacts really made me feel happy about my decision. I love my Q8 and the price they were able to get it to me as well. I feel I was really taken care of Audi of Las Vegas. Highly Recommended!

A wonderful experience, as soon as I walked in the front door, everyone is very friendly and helpful , I recommend Audi Las Vegas to anyone looking for great auto .

Leah Mayo is an exceptional saleswoman: professional, personable, and very helpful. She assisted me with my Audi purchase and was gracious and kind throughout the process. I recommend this Dealership to Anyone—and I congratulate anyone who has the pleasure of working with Leah. Cheers. #myfourrings

Carl was terrific ... friendly and competent . Everyone at this location seemed eager to please.

Great Service from Audi on Sahara Ave in Las Vegas. She went above and beyond to get our Q5 in tip top shape!

Fantastic dealership, they are friendly, knowledgeable and actually listen to what you wan, not try to just sell. they earned my business!

Great service. Would have rated the facilities better, but we're in temporary facilities with new construction.

From the service consultants I’ve interacted with, Katie, most recently,to the shuttle driver, Lupe, everyone was nice and I can always appreciate friendly customer service.

Wish I could "love" this page instead of "like". Came in with the wife and negotiated down so low I knew the deal couldn't get approved on a 2019 S3. Sales Manager agreed, somehow, and when I went into Finance they actually brought my payments down $100 a month from what we agreed on. No other dealership would have done this. This is my second Audi from them and I will never go elsewhere.

Great dealership! Really enjoyed working with Tom Chiron and Patrick the sales manager. They worked extra hard to find me the exact car I wanted and got it done very quickly. They have also been superb with service after the sale. I would definitely recommend Tom and the Audi team!

The service was great. I dropped my car off and it was ready when they said it would be.

Great dealership they made my purchase very easy! Their team work hard to find the exact car I was looking for and had it delivered to my front door (out of state). Pricing was fair. It was the first time I ever purchased a high end sports car without ever seeing the car in person......they made it easy! I'm very pleased with the entire process.

Audi Las Vegas has always provided the best service to me and my vehicles. Service writer, Carl Kerns, is courteous and professional. The amenities are a bonus. If you’re looking for a new or used Audi, call Tom. You won’t be disappointed.

My service manager, Andy, was efficient, polite, pleasant and very accommodating.

I was taking care of right away, I was the first customer. My adviser took me in right away and did the paperwork needed and got me a loan car.

No one offered to take me home and visit me $30 in Uber?s Was pretty disappointed since it uszmy 5th Audi I have bought there

Great customer service lead by the GM, Darin. He was quick to make sure we got help regarding a small concern/issue we had. Chester and Kris from sales were great as well. Thanks Audi LV!

Overall great experience, 25K service. Took longer than I expected but due to the PODS recall. Facilities rating low because of remodel.

We been a customers for more than 10years and the only reason why I’m still a loyal client cause of Mr. Orville Jennings he’s customers service is great can’t ask for more... 👏👏

I leased my A3 at Audi Las Vegas and have all of my service work done there. They are awesome: professional, expert, courteous, on time and friendly!

Quality customer care both before and after the sell, building total customer satisfaction.

service writer and mechanic supervisor.

This is an amazing dealership. Not only are they one of a reputable chain of dealers, and not only do they have all the amenities and communicative, helpful staff, but they also go out of the way to ensure you have an amazing experience. I had some financing difficulties and complications related to my credit history and pending total loss on my previous car, but they pulled strings to make the deal go through. So much love and thanks to Travis, Viresh, and Alex at Audi Las Vegas for going the extra mile to get me out the door and into my beautiful new car!

Love the service department.. always treats me right.

I brought my wife’s car last monday 2/11/19 to have the door latch on the Q3 quattro fixed. The people at the service department are courteous, efficient, and accomodating. My wife and I would like to thank Carl Kearns for his excellent service, a perfect 10. So glad we bought our car at Audi Las Vegas!

Great customer service! Thanks, Andy!

Dropped my A5 off for services and oil with 2 recalls. When I came back check engine light still on and someone separated my key and fob. Car was supposed to be complete now, but nobody will call me back concerning the key itself or the fact that they can’t find bill to review. They did however hit my American Express for $800 plus. Only a hundred or two higher than quoted. In my recent call operator didn’t know who I might call or phone number of somebody at auto nation! Not my first rodeo, had pretty good service here for more than a few years. Service meltdown going on, I just want my key back in-tact and an explanation of bill detail. HELP

I brought my car in for recommended repairs that were discovered when I brought it in for an oil change. It was discovered at that time that I had an oil leak and I had torn bushings and would need suspension repair. Since I was planning on a 350 mile trip I decided to get repairs done sooner than later. I brought it in on Monday morning and did not get it back until about 6pm on Wednesday. I was able to eventually get a loaner, so this was not a big deal. This was a significant $4,200 repair. My drive was planned for early Thursday morning. I also had dinner plans Wednesday night. I would pick up my car with my family and we would drive to dinner. Driving away I noticed immediately that things did not sound right. Each time I pressed the accelerator my car was making a very strange noise. If you are familiar with term “low rider” or “mosquito” car, these were the sounds I can only use these descriptions to tell you what my beautiful AUDI sounded like to me. My car that I could never even hear at a stop light, was making this awful sound. I phoned customer service immediately and was told to bring it in at 7 am. I did. I was told today that everything was looked at and that this sound is my new normal, perhaps due to the repairs that were done. My new normal IS NOT NORMAL!! I find this unacceptable. How does a very expensive REPAIR suddenly make me have to drive a car that I find not only incredibly annoying but also embarrassing????? I have been driving this car for nine years and loved every second of it. I was considering giving it to my son and buying a new Audi. Therefore, the repair was important to keep it in good working order. I have done all of necessary work at this dealer as long as I have had this car. Service has always been excellent! I’m not sure what to think about this. I have always recommended you, your cars, your repairs. I wouldn’t have even considered going elsewhere. I think you just lost a repeat customer.

They did whatever was possible to get me in the vehicle i wanted with a monthly payment I could afford as well!! Great experience from start to finish!!

Great service at their service department. They were also able to get me in quickly as a walk in with no appointment.

All was great except I dropped the car off on a Wednesday on my way out of town, returning Saturday. I don't think the car had been looked at until Sat. morning. They gave me a car to drive, so really no problem. Carl and Stephany are wonderful!!

Stop calling me so much. You have a good service, just stop trying to remind me. I wouldn't recommend your dealership to anyone I know just because I wouldn't want them to be disturbed so much by your phone calls.

Very upfront and no games. Everyone was happy and cheerful.

Great service and employees.

Treats customers well and provides excellent service

Alex and Marc were both personable, informative, professional, responsible and straightforward. A very positive experience

Everything was great service wise and only reason giving it a four is because they only have one shuttle guy going and the wait can get excessive. So if your taking a shuttle plan to wait a while during busy times. I would recommend hiring a 2nd shuttle driver so the one doesnt drive all over town causing delays.

Always professional

Alex our salesperson is the BEST I have EVER. Experienced in the 55 years I have purchased automobiles. He was extremely knowlegable in getting the right vehicle which fit our needs!!!!

My service guy, Andy, did an excellent job of intake and management of the process. he knew me as a customer even though i was new to him and offered me a program that saved me money on my routine maintenance. I have been a customer at this dealership for a number of years and through three cars and they do good work and attend to the customer without fail.

Katie was amazing. She made things happen. You should be thrilled to have her on your team. Excellent service rep.

A+ staff and service [not to mention the product!!] Daniel made our experience seamless - he was extremely professional, courteous and responsive. Overall a great experience.

AUDI Las Vegas completely exceeded my expectations! We went in looking at a CPO and left with the Q5 off the showroom floor!!! A+ in every single way and I would highly recommend this dealership for everyone’s automotive needs!!!

I was looking to trade in my older Audi Q5 and spotted an Audi Q3 in my price range at AutoNation Toyota. I had my Q5 serviced at Las Vegas Audi and new they were also an AutoNation store. I called Las Vegas Audi and spoke with Tony Lucero, in sales, and requested to come by and drive the car. The Q3 was brought over from the Toyota Dealer, I drove it and was also shown a few other used vehicles around my price range. I went home to think it over, no pressure from anyone. Called Tony the next morning and told him I wanted to purchase the Q3 that had been at the Toyota dealer. I went the next day to pick up the car, went through the financing process and drove it home. Everyone was great. Now the story gets good. Next morning after I drove to work - it was obvious the car was leaking oil - rather quickly. Not quite sure what to do - call service, call Tony my sales person, so I called Tony and he was amazing. Advised me not to drive the car, gave me the Audi roadside assistance # and I called them for a tow. Even the tow truck driver was awesome - came and got the car, I road with him to the dealership and picked up a loaner Tony had ready for me. I was assured by several people there would be no charge to me. Andy, the service adviser, called me the same day and as was suspected, the oil had been changed improperly by the Toyota Dealer and was leaking. I asked Andy to please do a complete inspection of the car - so I would know the exact condition - since it was not a Certified Used Car by Audi. I picked up my car the next day - Andy went over the complete diagnostic information with me - my next service, tire tread left on tires, everything. I knew I had made a good purchase despite a slight hick-up. Both my Sales Person, Tony and my Service Adviser Andy were great! They handled everything and made this buying experience a memorable one - in a very positive way. Definitely recommend Las Vegas Audi for both their sales and service professionalism. I am very happy with the auto I chose to buy from them!

The service is excellent.

The whole staff are awesome especially to Aljay Lumapas. From the service manager Mark to Jaime and Travis my buying experience is phenomenal. They all made the process very easy and impressive. I’m glad I belong to Audi Las Vegas family!!!! Can’t complain!!!!

Excellent service and professional techs. A lot of help from part department, highly committed personnel. Thanks for your support!!

All the people there are awesome!! Helpful, nice and funny!! Can’t expect less from professional technicians to amazing salespeople. My favorite dealership. AUDI Las Vegas!!

Really like this dealer. Folks are professional and helpful. Have all my service done here. 👍

Excellent service, very professional

Amazing service and amazing team. Came in for a service today and they did an amazing an excellent job in a very short time.

The car was towed home when i saw it they left it all in pieces inside did put it back together..and don't return phone calls

This is a post from my daughter who bought a car from you people. I’ve never, ever been so royally screwed by a company more than Audi. Our car breaks down FOR THE SAME THING, three times in 9 months. Keep in mind it’s a lease. And they expect us to pay OUT OF POCKET for a new engine this time around because “ the engine has been the reason why all the other stuff broke in the past” 😡 We gave in and paid $800+ to get this situation fixed back in March (at least the situation they thought it was, but lo and behold it’s the engine). They should take responsibility for that. They never have a rental car for me. They never want to help us in anyway. They don’t have any ounce of good customer service, corporate doesn’t give a hell about our situation. We are screwed either way because we can say we don’t want to pay for them to fix the car but we will have to pay for the rest of the lease, but they will end up billing us for it anyways, ruining our chance to get another kind of car loan until that’s also paid off. I am at the point where i don’t know wether to laugh or cry. I’ve never been so stressed in my entire life. My stomach is in knots. And to make this all worse, i feel like I’m putting so much stress on the baby.

My experience at Audi of Las Vegas was great they took care of me with that at most respect and when my car was promised to me I received it on time ..

Roger, the service shop foreman, is grade A. I'm new to LV and this was my first visit to Audi LV after having been an Audi Mission Viejo, CA customer for more than 5 years. My Audi R8 (with almost 50K miles!) needed a new battery and (I thought) a new clutch. Roger quickly got the new battery squared away and then test drove my car a handful of times (in different conditions and after re-adapting the clutch) not being convinced a new clutch is needed yet. He requested a personal test drive with me to confirm we were on the page before I spent some serious money on a new clutch. I'm glad he did that because I've been driving the car since and it is now driving like it should but without spending some serious money on a new clutch. Ari, the service rep, also did a fine job getting my car taken care of. Nice first impression of Audi LV!

Awesome service

I brought my car in for its 30,000 mile service. Three days later while driving the vehicle to Lose Angeles; the following message chimed and appeared on my dash: "Oil Level sensor:oil change necessary. Please Contact Service." also appearing on the dash was a yellow triangle alert. I contacted Audi Las Vegas via phone--after being on hold for some time; the representative that answered, after hearing the messages--said your battery is probably going out--I said--how is that possible--I just had the vehicle serviced--he said you should take it to a dealer in California. I drove 25 miles to Audi of Thousand Oaks. The tech at Thousand Oaks was very helpful--and immediately said that Audi of Las Vegas had put too much oil in my vehicle when servicing--he drained off the extra--and the warning messages are now gone.

Sehr gut :-)

Done right on time......what more can you ask for!

satisfied with service, my car was ready much earlier than I was told.

Just came in for my cars first service appointment and everyone I worked with in the service department was great! I decided to wait while the work was done and I was pleasantly surprised to be in and out in less then two hours, and my car came out looking as good as the day I bought it!

The staff worked hard to find my Q7. My first take away was not knowing who my salesman was. Every time I contacted Auto Nation I had a different name to deal with. Once that was resolved things went smoothly.

Service department takes the time to solve the problem.

I purchased a new Audi A6 from Las Vegas Audi. I was very impressed with the level of customer service and attention. I was buying the car from out of state. The sales representative I was working with picked me up from the airport and the entire process took less than 2 hours. The purchase agreement was similar to what was discussed without any additional "extra" charges. I would recommend without any reservation utilizing this dealership for an outstanding Audi purchase experience.

It was a great. Everything was well explained by my service Advisor Carl and the service was finished sooner than I expected.

Went to Have my wife’s Q3’s battery replaced. While there they discovered that the sensor for the brake lights had become disconnected. Was very surprised because we’ve never been in an accident and the vehicle is only 1.5 yrs old. Was equally surprised that initially I was going to be charged for them to connect the sensor. : (. After some discussion they connected the sensor with no charge. : ). Little disappointed that we had to discuss this. Overall the visit went well. The maintenance was done in a timely manner and they are always very thoughtful when it comes to your comfort and your time. Aryan was very nice and took care of everything to our satisfaction. Thank you

This dealership has been wonderful to me outside of just doing repairs/service. I bought my car at Audi Henderson; however, will be coming to Audi Las Vegas for my next one. Thank you so much to the service team.

At the time of purchase my husband and I were promised 2 years of satellite radio by Borja Grujicic in sales. Three months later by Sirius stopped. I went back to ask him about it. He said I was only going to receive 3 months per the dealer agreement. I asked to speak with the supervisor, Tommy. He tried to tell me it was a miscommunication between Borja and me. Our experience with other dealers (Mercedes Benz. Porsche and BMW) was never like this. Straight liers to get the deal done!.

As always, the service/work that is done on my A4 and Q5 is excellent and the service provided by Carl Kerns, my service manager, is excellent. His attention to detail is perfect. Thanks,

Just purchased a Q3 from Kris Cottner easiest and quickest car purchase ever. Customer service is exceptional! No haggle price and received KBB for my trade in highly recommend.

Bought an A3 2 years ago. Told them I wanted their best deal up front and wow, they came up with a discount from MSRP that was more than I expected. No pressure with the typical "That's only good for today" BS. Bought the car the next day. Service since then has been white glove top notch with loaner cars just for routine visits. I feel like I'm treated as though I just bought an S8!

I would like to share My Wonderful Experience with Audi Las Vegas with Everyone. My Sales Person Mr. Carl. Gaglione and the GM, Mr Darin Hegney treated Me and My experience like I expected, Wonderfully! They treated Her when She came in with the same Respect!!

Purchased a vehicle online from Alex, he and his manager Mark did everything they could to make my deal happen. Once I made the commitment to purchase the experience has been bad at best. Finance took 3 days to contact me to finish the deal after I reached out multiple times. They were only interested in selling add-ons, which I did not want. I have received the vehicle but still no contract or title to allow me to register. It is now 19 days since I gave the go-ahead and 14 days since they received my check. Some how it was my responsibility to prove that the check cleared the bank. Now I am waiting for overnight delivery of more paperwork, after meeting with a notary 14 days ago. There has not been a person that can explain the process and detail the steps that are needed to finalize this nearly month long process. Bottom line do not purchase a vehicle here unless you are picking it up in person!!

They always do an amazing job in emergency situations. I got a flat on a crazy busy Friday morning so they gave me a loaner vehicle and I picked up my car the next day.

This my first experience with buying Audi Vehicle ever. I went to number of dealership and test drove vehicles. What stood out at Audi Las Vegas, West Sahara, was the Service! It was very easy to talk to them, no pressure, just to the point conversations and very honest staff. If they do not know something about product or feature or service they admit it and do there best to find out and help you. Buying process was simple and hassle free. And as for car, we just love it.

Kristopher Cottner is a very professional customer service he very friendly and very knowledgeable offering details of Audi Q3

I recently purchased a 2018 Audi Q5. I worked with Tom Chiron for the past 11 months. He was patient, knowledgeable, accessible and continually kept in contact until we found my ideal car and my current lease was set to expire. I appreciate all of the assistance he has provided me even after we signed the paperwork. He has helped with all of the technology and constantly answers my questions within a few minutes. Working with the finance department was one of the smoothest transactions I have had buying a car. I filled out the online application and when I purchased my car, I just had to sign paperwork. What a great buying experience.

The Service Consultant, Kathryn Yust did an excellent job helping me.

I purchased a new Audi A6 3.0 Tdi Quattro in 2014 from Auto Nation Las Vegas Audi and have enjoyed it immensely. The last group of cars to be settled in the VW Diesel Gate covered my vehicle. This was completed with one minor hiccup that required my car to stay overnight. I was loaned a 2018 A4 to use while the recall was completed. My service advisor kept me up to date and the car seems to be working fine. In addition, I would like to say that the three annual maintenance visits I have had, all went smoothly and required no follow-up.

So this will be the second review I have done on the service I have received at this shop oddly enough Michael was much better then the last individual helpful caring and willing to listen . unfourtently the results where the same incomplet work and no help . I brought my q7 in feb 2017 at that time the radio had issues staying on and the Apple , XM radio connect was not operating properly the service team at Audi failed to look at it properly resulting in the car not being fixed at that time 13 months later the same issues arise and now the repair cost is let’s just say not in my favor .. I’m greatful to micheal for all he did and tried to do but the company has now failed me twice .. I m highly doubt I’ll return Although micheal makes me wont to re-consider I can’t bear the idea .

I just bought my new A3! The process was the best I’ve ever experienced. And I’ve made plenty of purchases before. No hard sales pitches and such wonderful folks who helped me. Travis was my salesman and he stuck by me until I could pick out my car. Can’t believe I’m an Audi A3 Premium owner!!

Carl was excellent taking car of all my cars needs

Took my Q-3 in few day's ago and as always there service were wonderful. Always feel welcome and never have to ask for anything. They take care everything. I love My Audi! I love Audi Las Vega Thank you all for good job.

Audi is great! They are always so helpful and take great care of their customers.

Thank you Richard Travis and Marvin for a great experience and your time

Audi Auto Nation is simply the best. This is my 3rd Audi from this dealership and I will keep returning, From sales to service they are incredible.

I bought an Audi S4 two weeks ago. I drove the car back to Jackson Wyoming and felt so comfortable in my heated seat that it didn't feel like I had been in the car 10 hours that day. Also, I drove on a lot of twisty turns that day and the car handled the roads very smoothly. The customer service was awesome. Travis and Jamie were very helpful with all the details of the car and paperwork. I am very happy with my purchase.

I made an appointment for the airbag recall. Took the car to the dealership at the appointed time. The sea;ership gave me a ride home. I was called about 4 hours later and told the car was finished. The shuttle picked me up. The car was ready, washed and I was completely satisfied. Very courteous personnel. Love my Audi A5 coupe. Horace Noble

We bought 2 vehicles the same day once the paperwork was done and we left it was like we didn't exist. Had a sound under the hood I brought the car in their ""technicians"" said it was from when they cleaned the motor they assured me. Everything was fine .. took the car to a different place.. it needed motor mounts replaced .. the timing was offf.. and both batteries were. Basically dead .. there was another interior problem they fixed and didn't do a good job whatsoever I had to get it replaced again and had to argue with them because they didn't want to cover it . Mind you at the time I had the car a week or 2 an out around 200-250 miles on it .. it's impossible to do that damage in that time and miles so yea I won't b going there anymore an do not recommend anyone else going there .. and they won't give me a loaner so I have to call off work now to .... thank you Audi of Las Vegas. Made my day wonderful...

Great services, very knowledgeable sales persons, easy buying process.

I took my Audi in on Friday, Jan 12, 2018 due to the airbag recall. I left it there virtually the entire day. When I came back to pick it up that evening, I drove off the lot and noticed the "airbag" light was on which it was NEVER on before. I drove it for about one mile thinking it would eventually shut off. It didn't. I pulled over and called Eric who was my service rep and he told me it appears as though the mechanic forgot to reset the scan codes. He asked if I could bring it back on Monday, which was Dr. King's Holiday. I agreed but told them I needed to be compensated in some way for their screw-up. I went back on Monday, Jan 15th and they corrected the matter and filled my gas tank up. Unfortunately, it was already half filled when I took it back. Not a good experience overall!

Extremely thoughtful and kind. Not pushy at all. By far one of the best experiences I have ever had buying a car.

3rd time buying an Audi from this dealership. They go above and beyond. Never disappointed. And I am a tough customer when it comes to my car.

After doing a lot of research and test driving the SQ5, GLC 43, and RX 350 F-Sport, I made the decision to purchase the SQ5. By far the nicest interior of all three and the smoothest engine. I worked with Marvin and Marc, at Audit of Las Vegas, for the purchase of my new 2018 SQ5. Marvin and Marc were excellent to work with and made the vehicle-buying experience as easy as possible. Thank you for helping me get into my new SQ5.

Great experience, I flew in from California to buy a new 2018 Audi and drove it home the same day. They picked up from the Airport, even sweetened the deal once I got there (something I was not expecting given I had a one way plane ticket) and took plenty of time with me to make sure I understood all the options on the car. Low stress, low pressure deal. Would do it again!

The sales person was very accommodating I was very happy with my service I have no further comment

Made a call at 7:30 am, appointment for 8:45. Had my car back by noon. Fast courteous service. No pressure conversations with the sales staff during our wait. Learned a few more things about more expensive Audi models I wish to own one day.

The car we purchased was in excellent condition & was ready for pick up. Tom our sales rep was ok. Not great & not terrible. He was not detail oriented & forgot a few details & we had to keep reminding him of a few things.

Vanessa was an amazing sales person. Great service. Would for sure come back to this dealer ship.

Only small glitch was a couple of curb rubs on the right side wheels and they immediately took car to wheel man and they were buffed out to the point you cannot tell they were ever there. Bought the car over the phone after seeing car posted on their website and had several conversations with various people at the dealership. When I arrived at the dealership, 400 miles from my residence, the car was exactly as described and as represented. Very nice sales and service facility and everyone was very courteous and businesslike. Would buy another car there in a heartbeat!

I buy a new car every four years. I always bring my cars to whatever dealership I buy from for my maintenance. This service department and especially my service consultant, Erik Honn, are the best I've had in 45 years of buying cars. I get honest advice on what needs to be done and the work is always spot on. I plan to buy again this winter and plan to buy again at Audi Las Vegas because of the excellent service I receive.

We had a great experience buying a car from Venessa.

The Audibteam was exceptional - knowledgeable, personable, and professional. The car was in superb condition!

The team members at Audi were very knowledgeable and helpful throughout the process of buying a car. When I was struggling to find a fit with one of the models, the Audi representative identified the features that were most important to me and recommended another model that turned out to be the right fit. Also the team has been very patient explaining the technology and functionality of the vehicle. I feel confidant and very happy with my purchase.

The sales TEAM were A+. The process was quicker than usual, 4hrs total. Coffee/Tea bar was excellent. Thanx Audi Las Vegas

they made it easy to find the car i wanted, even though it had to come from another dealer from another state

Best car buying experience I have ever experienced. Staff is very knowledgeable and professional.

I was treated like royalty at Audi Las Vegas. Everyone was kind in the Service Department and I was given a courtesy call with an estimated time of when my vehicle would be ready, and it actually ended up being finished earlier. My vehicle was washed and just as beautiful as the day I picked it up!

I had a great customer service rep who took great care in helping me. What I didn't like is that as I was driving off the lot, my check engine light was on. It was on just after my car turned 35,000 miles. When I called for the checkup, I asked three different people if the check engine light was on because of the 35,000 check. NO ONE could answer my question, nor did they get back to me. As I was saying, I turned my car around and brought it back to the dealership where the mechanic found some air temperature qage needed to be replaced. This was noticed during the inspection, but nothing was done because I didn't mention the check engine light when I dropped off the car. I DID mention it when I called and made the appointment. I don't understand why it wasn't fixed or at least brought to my attention when it was noticed. I spent extra time waiting to have the new part installed. I was told that this could not be fixed during the inspection because I didn't mention the check engine light when I dropped off the car. Really?? Aren't you supposed to check everything and make sure my car is in great running order? You need to change your policy. I don't buy Jeeps anymore because of the bad service I received at the local dealership. Please don't make me stop buying Audi's. I love my car, but service is most important to me - as is my time.

Fast and easy, every one was nice ,my sales agent was Travis he was really helpful ,I told him what I need it and he found the car for me

I purchased a 2018 Audi Q7 and I had a great experience overall. When I first walked in, most of the staff were with customers and although Ryan was with someone, he immediately made eye contact with a smile and nod that he would be right with me. He was over in a quick minute and made me feel like my time was important and he was able to answer some questions for me. I was in quite a few times over a few weeks and Ryan and all the staff were willing to help even when he wasn't available. I threw some hiccups in at the last minute during the deal and Ryan never made me feel pressured to make a decision at all, rather he showed understanding all while assuring I had good information on my side. Comparing to Audi Hendersons high pressure sales, this was refreshing. I also went down the street to Jeep and boy was that an entirely different experience. I guess entirely different car but I immediately wanted to go back to Audi Las Vegas. Mary, the general sale manager, Darin, the general manager and Marc, the sales manager and Richard, the finance guy all made my experience great. Sales is sales no matter how you look at it but if you're going to do it, do it well and treat people well like they did. Also, I had a good friend, an owner of a big dealership here(but not my preferred brand) review the deal at the end to assure it was ok and there wasn't much he recommended changing. That reassured me. I got the maintenance package and am excited to take care of my new car with their help! I drove my Honda Pilot for 9 years since my son was born and I hope to keep this one for another 9 years into his teens! Some things we love already, are the safety features of the Q7 especially lane assist and blind spot monitoring, the 3rd row, the many air vents throughout the back especially for my son, the night lighting inside and the awesome Bose sound system. Love my Q7 and thank you Audi Las Vegas!

I love these guys! They're no pressure, super friendly and professional, no haggle, and have such beautiful cars! Any small issues I had they're 100% on it. Great experience for sure.

Truly amazing customer service throughout the whole buying experience, thank you so much Aljay. You guys rock �

A bit pricy but good service and response. I will go back to CarMax & find out why my purchase of an Extended warranty did not apply.

During the multiple times I came in, Aljay and staff were extremely helpful and friendly. I highly recommend them and love my new vehicle!

The worst service department I have ever been told. I made an appointment for my car on a Monday for Saturday. When I arrived Saturday, they took my car. I then called to check on the time and it turned out they had not ordered the parts, and informed me that they do not order parts for the service vehicles, and it's each individual customers responsibility to order the parts on their own and bring them in. When I came back to pick up my car since they couldn't do any work on it, they told me I really needed to get it fixed ASAP. I laughed, because that is why it was there in the first place....What a joke.

There was some confusion at the time of my appointment on how to accomplish the TDI Rebate appointment I had made the same day. I was lucky to have accomplished both.

Great Service Staff. Friendly, knowledgeable, and professional.

Customer service doesn't compare to Acura. Service department doesn't compare. Luxury car with non luxury service treatment.

Not sure where to start, so here it goes. We turned in a lease on May 17th, and from there we probably walked out of 6 dealerships and ended 10+ phone conversations trying to give our money away as each day we grew more desperate to replace that car. I finally called Audi Las Vegas, and Tom Chiron took my call. First, he stayed late so we could come see this car after work. Once on site, he basically sold us our car within 17 minutes, no hassle, no B.S., and he treated us like a professional. We got the deal we wanted, and I am sure they made some money, as both sides were happy. Once in Finance, Jaime was top shelf. He knew his numbers, made us a few additional offers, and as we passed on those, he simply thanked us for choosing Audi this evening and hustled the rest of the paperwork. Nothing can compare to an Audi experience, people and culture simply matter. You may not buy an Audi, but you should always go see this team, it will be a great experience.

Everything went well. I took along time to get the car washed, but it was Friday and the dealership was busy.

Very proffessional seller Aljay Lumapas..good guy..kind..charming..polite..excellent service..

I had purchased a used vehicle through them and less than a week afterwards, the AC went out. I called the service department, no run around, just bring it in. No excuses just took care of problem and even replaced BOTH, not just one belt. I was pleasantly surprised and so grateful.

Excellent service and attention to detail. As we arrived to service my car Mr. jennings was waiting and made the whole experience easy and pleasant. My car was done at the time it was promise, plus it was washed and detailed. Thank you everyone for great service.

From the moment I entered the dealership I felt well cared for and not pressured. The whole experience from start to finish was a true joy. Travis Shaw is a knowledgable and skill sales person with a very personable demeanor. Then there is the Q5! Love this car!

I was very impress with the efficiency and great customer service received from Erik Honn at Audi Las Vegas. He was very knowledgeable and helpful in saving me money on my car repair.

My right rear tire was mount incorrectly and only found out when I stopped to have the air pressures checked. Called to speak to device manager but no response.

Service was excellent all of my questions were answered and none of the sales games most other dealers play!

Ariane Zapanta in Service was great: very professional, knowledgeable and friendly.

Thank you so much Ariane Zapanta and Erik Larpati for a fantastic job! I am very satisfied with the quality of car repairs and service maintenance done on my Audi car. Well done and see you both next time!

Very Friendly staff! Very competitive and professional.

A huge thanks to Jocelyn, Patrick, and everyone else at Audi Las Vegas for the help with my recent lease. From the initial inquiry to my driving my new car off the lot - and even in the follow-up and courtesy calls since - the experience was great.

Everything was great had no issues. Service department was awesome

Took my S5 in because the driver seat shifts when cornering and slowing/accelerating. Didn't get it fixed been 3 weeks and still waiting for a call about the part coming in.

We were very hesitant with this process, considering the reputation of car dealerships. 3 weeks ago we went in to just "look" and no one came to harass us or sell us on anything. Actually, it was me who made the first approach to ask a question - and lucky Glenn. Glenn was nice and noninvasive and made it a point to not push or ask too many questions. When we came back a few days ago, we specifically asked for him as his "lack of" salesmanship was what really sold us. Love the team at Audi as they are not pushy and are willing to work with you on the kind of budget you are looking for. When we purchased our vehicle, Glenn sat with me in the car for almost an hour going through all the features and making sure I took full advantage of my A3 and was well equipped with everything before I left the lot. Thank you all at Audi LV, you've definitely changed our minds about dealerships, but most importantly Audi. We are now huge fans, not because of the brand, but because of all of you!

All professionals! From Paul, Marc to Patric, all where great to deal with. Even when I came early to look at the new Q7, Ryan showed me around waiting for Paul to arrive. Had plenty of time to soak up the endless technology. Like others have stated, only took 3 hour and we all know when purchasing a vehicle, it take 4+ hours. Great experience.

Awesome service. did take a while to set up the loaner car. The availability of loaner cars are poor.

I always have the best customer service, and Susan Brown are great sales and a friend she sale 2 Audis so far to me and every time lm 100% satisfied with my purchase!!!! She is the Best!!!!!

a very positive experience from beginning to end. The drivers with the shuttle were super friendly and on time. Thank you

It was great. The gentleman that assisted me was pleasant and informative. Further, my car was ready when they advised it would be. It was nice to have a good experience.

Great service! Easy to get an appointment and a loaner car. The work was completed quickly and John Stewart was great about letting me know the status and following up to make sure everything was taken care of!

Best service is vegas! Ask for Ariane when you guys need to get work done on your Audi!

It was an excellent experience purchasing my car at Audi W Sahara they're all friendly and professional, it was an easygoing experience thank you Glen Beninson!

These guys are the best. Patrick the Sales Manager, Darin the general sales manager, Marc the other sales manager and Tom were outstanding and really pulled through both on top notch service and gave me a great deal both on the trade in and the price of the Q7. I highly recommend these guys. Great car buying experience. This is the not the first car I have bought from these guys. That is why I returned.

Amazing experience. Bought new Q3 and love it!! Sales staff were very knowledgeable about vehicle, manager was there for us during entire sales process. Will definitely buy again....have owned a lot of other luxury makes.....this was THE best experience. Thank you, Kim, for making it happen!

Visited Audi Las Vegas recently to have to service recall issues addressed. Upon arrival my service advisor (John) was busy with another customer but I was quickly assisted by another gentleman (Kyle). Some paperwork and a few minutes later I was on my way. I called a few times throughout the afternoon to check on my car and initially could never get through to anyone... this was the only downside. I called three times and the phone-system either wasn't working correctly or no one was picking up the phone. Finally someone answered on the 4th or 5th try and I was told my car was still being serviced, which was fine. I was in the area and would've stopped to pick it up if it were done. A couple hours later John called to inform me that my car was ready and I told him I would pick it up close to their closing time. I arrived around 6:45pm, my Q5 was pulled around already for me, freshly washed with all recall issues and courtesy checks complete. A few signed papers later and I was on my way. John and Kyle were both still working and both still professional and courteous.

excellent service! would recommend to everyone looking for luxury car!

It was a good exchange everything was easy to deal with. I knew what I wanted so it was nice to know they had just what I wanted there.

Amazing team of dedicated staff. Travis S. Is amazing at getting you into the car you want

We traveled from southern California to purchase a pre-owned 2015 Dodge Journey. Alex was friendly and professional and made the purchase pleasant. The staff was great. Would recommend the dealer ship to anyone.

Great customer service. No sales pressure, just a great product.

1st time I brought my A4 here for a service recall. I must say all the staffs are very friendly and professional. My service advisor Michael is very accommodating. The ambiance is nice, coffee and snacks are free! Free WIFI as well to conduct your business. Will definitely come back here for future services of my vehicle.

Very professional service. Very nice people in the dealership.

Everyone I have dealt with at the dealership went above and beyond.

Come to John Stewart at Services Advisor. He is the best at the service of Audi dealer in Las Vegaswhen I had my car there of my third services but this time I have to recommend to you people..Thanks John Stewart...

Excellent service. Highly recommended. Very pleasant service advisers.

I recently purchased a 2016 Audi from the Sahara location and took it back because the drivers side door seemed to be sticking. My salesman Carl Gaglione did not give me any of the excuses some auto dealers give you,he immediately corrected the problem. I found Carl to have great people skills and knowledge of the car we bought. Carl explained to us how every mechanism on the vehicle worked . I had purchased an Audi from another well know dealer that provided along with Audi and other makes ,models who had no knowledge of what the many controls were for. Thanks Carl for a friendly professional experience.

Jocelyn and Kim were both very knowledgeable and helpful we our purchase. They each took the time and made the effort to assist us in finding the car we wanted.

EXCELLENT CUSTOMER SERVICE AT THE DEALERSHIP AND AWAY.

Very easy and I got exactly what I wanted. Even after making the purchase, the follow up to ensure I was happy was right on point.

I started my car buying process from overseas. Carl was great he took care of everything and once I arrived all the paperwork and the promise of delivery was on the spot. It was a great buying experience and I highly recommend Carl and Audi of Las Vegas for your next car purchase.

Very happy with my new A6. Thank you Jocelyn Amaya

My experience at Audi Las Vegas was amazing Glenn was professional & very knowledgable. Marc the Sales Mgr. & the whole Audi team were awesome a well .. Not like any car dealership!! Thank you !! ❤️ My Q3

I took my car in for regular service and they took me in at the scheduled time and had a rental car ready for me. They called when the service was done and had washed my car and everything. I would definitely go back.

I was looking for a Honda Accord. Found the exact one that I was searching for at Audi Las Vegas. Now, I had to talk to a sales person. Knowing how persist they can be, however, to my surprise, I dealt with an "Outstanding salesman. His name is Glenn Bension. He went above and beyond to ensure my purchase was a great experience! Very attentive to my needs and wants. His follow up actions days after my purchase, exceeded my expectations. When I'm in the market to buy a car again Audi Las Vegas will be my first choice!

great service rep, Michael Crowder.quick & easy service department. Will return when next service is due. Everyone was very pleasant & courteous. Nice coffee bar with donuts, fruit & granola bars for waiting customers.

BestLove love love!!!!treated with respect and no pressure!!!!my salesman Al Jay is the Best!!

I had an overall GREAT experience while recently purchasing my new Audi. Ryan and Travis were nothing short of amazing. How many can say that while purchasing a car! Let's face it, it is not always a fun experience, but I was lucky to have a FUN one! They were both very informative, patient, and kind during the process. They answered every single question I had regarding the vehicle as well knew all the answers. I would refer anyone I knew to them if they were looking to purchase and Audi.

very good and friendly , and detail to the customer.

The transaction was fast and easy and the employees were very professional

Boyd was very helpful as always, your organization should be very glad that he is one of your employees.

Always the best service. I am on my 6th Audi vehicle. Thank you.

Patrick, Carl and Travis made this new car adventure a delight and lucky me....I get to continue this relationship each time I return for service.

Excellent service. They are very professional, knowledgeable, and courteous. I would highly recommend the service team at Audi Las Vegas.

Nice dealership, staff are accommodating and friendly making me feel comfortable and at ease. My sales representative, John Stewart is exceptional. He is pleasant, professional, and very knowledgeable about the car that I bought though it is not an Audi. He went out of his way to meet my needs, answered every questions I had in person and via emails. He answered my emails promptly. He is the best!

I contacted Audi USA about buying the Audi A4, and they put me in touch with Travis. He's very knowledgeable, and professional and kept me updated weekly about the things that I was looking for in my quest to buy this car. I recommend him very highly cause no pressure was put on me to hurry up and buy this car.

Fast and easy . We like the new car and they gave me good deals.

Had a good experience with my warranty service. Was completed in the promised timeframe. They also hand washed the car, so it looked great upon return. I will use this dealer for future service.

Excellent experience. Tom was great to work with and made the buying process simple. Tom was very knowledgeable about the Q7 and I am pleased to say he knew everything there was to know on the technology that comes with the car!

Stephan Radke - Great customer service, friendly and goes the extra mile.

The employees in the service department are fantastic. They actually treat you professionally in person and follow up as needed on the phone with the same professionalism. I drive about 25 miles farther just to deal with this dealership when we need service on the Audi. Thank you Audi of Las Vegas.

Just got my Q7 back from service. I had reported a leak in April that they diagnosed as a transmission seal issue. I had stated to them initially, that I would only notice the leak when the car was parked for a few hours after driving..... and that there were large amounts pooling up underneath. It took me a few months to save up the $2k I needed for the repair, and in the mean time I didn't want to drive it until it got fixed, so I started taking the bus around town. I was so excited to finally get the work done! I took it in last week and was told I would have it back by the end of that week. The service manager called and told me it was going to take a couple more days for parts they needed to arrive. I received the call on Wednesday this week that my car was done. I picked up the car that day, just in time to get some holiday stuff done. This morning.... not only a few days after picking it up, I noticed fluid leaking and pooling up underneath the car..... still. Audi performed a repair that I didn't need, and charged me almost $2000 to do so. They didn't even diagnose/fix my issue properly. The only thing that was corrected, was the battery replacement they needed to do. (Which I should add costs $500..... $250ish for a battery, and another $250ish TO INSTALL THE BATTERY�). Some of the electronics in the cabin have stopped functioning as well.... I'm not sure if it's due to anything Audi may have done when installing the battery, but they worked before, and now they don't. My major pet peeve however, is the fact that I stated I had a leak... and I feel they didn't even look properly. I even told them what color the fluid was. On a side note... the ATF fluid that they said was leaking from the seal is VW/Audi G055**** which is blue. The fluid that has been leaking is redish/pink with a slightly oily texture, and has been dropping from the body panels that cover the underside of the engine area. There are areas that is has collected and pooled up, and would be very easy for a tech to notice. I've put in a call to the service manager, and have had no response!!!!

Great people make a great dealership, and this place is a head above the rest. I live 700 miles away and found my favorite used Audi Q5 here online. From the first phone call to when I drove off (and beyond! more on that later...) everyone at this dealership was courteous, professional, non-pushy and customer-oriented. Carl, my salesperson, was extremely patient with my multiple emails and inquiries since I was out of state. He even came to the airport to pick me up. He was very knowledgeable and honest about the car and the whole process, and that made a huge difference since I couldn't see the car in person. Just overall a quality guy. Darin, the sales manager also was very kind and accommodating, and did an amazing job making this car into what I wanted it to be. Jaime with finance was also patient and informative during the paperwork process. And even after I drove the car off the lot, I was contacted later to make sure my trip back to my home state went well. Talk above customer service! The car itself is everything I was told it would be over the phone. I'm very impressed by everyone at Audi Las Vegas, they clearly care about customer service, they love what they do, they are proud of their job, and it really shows. A big thank you to everyone at Audi Las Vegas for making my car buying process smooth and pain-free.

Great people make a great dealership, and this place is a head above the rest. I live 700 miles away and found my favorite used Audi Q5 here online. From the first phone call to when I drove off (and beyond! more on that later...) everyone at this dealer was courteous, professional, non-pushy and customer-oriented. Carl, my salesperson, was extremely patient with my multiple emails and inquiries since I was out of state. He even came to the airport to pick me up. He was very knowledgeable and honest about the car and the whole process, and that made a huge difference since I couldn't see the car in person. Just overall a quality guy. Darin, the sales manager also was very kind and accommodating, and did an amazing job making this car into what I wanted it to be. Jaime with finance was also patient and informative during the paperwork process. And even after I drove the car off the lot, I was contacted later to make sure my trip back to my home state went well. Talk above customer service! The car itself is everything I was told it would be over the phone. I'm very impressed by everyone at Audi Las Vegas, they clearly care about customer service, they love what they do, they are proud of their job, and it really shows. A big thank you to everyone at Audi Las Vegas for making my car buying process smooth and pain-free.

I bought a 2010 Mini Cooper Sport. Susan Browne was our sales person. She was very professional as well as informative. We are very happy with our Mini and enjoy the ride. Thank you, Susan for your help. Mary and Emily.

Completely satisfied, this is our third Audi and with each purchase our experience just gets better and better.

Buying at Audi of Las Vegas was a great experience. It was quick and there was no pressure or push for upsells. Carl was very helpful and knowledgeable, he definitely made the process a lot easier. We got a great car for a great deal and everyone was nice and accommodating. O would definitely recommend this dealership to anyone in the market for an Audi.

Jarret was super helpful and really easy to work with. I purchased my car with him and was in and out in less than 3 hours. Everyone from Audi was pleasant and friendly, they never made me feel out of place or pressured in anyway. I went in with my heart set on one type of car and unfortunately there was an open recall on the car for an air bag issue so they could not sell me that car but he took me around and found something that I am really happy with. Thanks again for all of your help!

Service was good. Car wash was ok. Understood that day they were really busy. like Audi.

I've bought a new car every four years since 1970. Most of my previous cars were Mercedes Benz. This is my first Audi and not only do I love the car but I love the dealership. I paid cash for my Audi and felt the price I paid was fair to both me and the dealership. More importantly, the Service Department, has done an incredible job of maintaining my vehicle. My Service Advisor (Erik Honn) is probably the best I've ever had. Appointments are easy to make. When a loaner car is necessary, it's ready for me when I drop off my car. And when the service is done, the vehicle is cleaned and looks brand new. The waiting area, for when I wait for my vehicle, is clean, comfortable, has free refreshments, free wi-fi, and is quite relaxing. All in all, having maintenance done by the dealership is a comfortable, efficient process. When the 2018's come out, I'll be there buying a new one.

Travis was very helpful and the buying process was very easy

Accomodating, very nice and friendly staff. My car was done in a timely manner.

Everything was very smooth, straightforward and no hassle.

My wife & I purchased a 2017 Audi Q5 from Audi Las Vegas. Tom Chiron was our salesperson. We were very happy with Tom and working with him was easy. Unlike other car dealers and sales people, the policies as ALV allowed us to relax with Tom eliminating the high pressure sales techniques and making our Q & A sessions wonderful. We were not happy however with the 4+ hour process it took the day we arrived to pay for and pickup the car. Since we all knew the deal, prices and product beforehand, in our opinion, the paperwork should have already been done before we arrived. Thrilled with the car and hope our future Audi Las Vegas experiences continue to please us.

Jarret Gooden was my salesman and he was fantastic. He took a lot of time explaining the finer points of the car to me and offered his assistance anytime in the future. I'm sure I'll be taking him up on that.

Súper , solo hay que tener un Audi para saberlo�Buena atención bien trato eficiente

Excellent customer service. The buying process was simple and stress free. Sales associate Marvin Dodd was friendly, honest, and knowledgable. This dealership is highly recommended.

Always a good experience going to Audi of Las Vegas. Erik is always good to work with. He got me in on time and out when he said he would.

I've never owned an Audi until now! I just took delivery of my custom ordered 2017 Prestige Q7. I highly recommend you ask for Marc Carpenter. He is truly the reason why I decided to purchase my Q7. His signature says it all. Audi Brand Specialist! Yes, I totally agree! He is amazing and knows his Audi. He took his time and showed me everything about the new Q7. I was impressed by the amount of experience and knowledge he has. He truly knows his product and I highly recommend you ask for him when you go to purchase your Audi. He will not steer you wrong and what is most important, he treats you with respect the way ALL Audi customers deserve to be treated. I was provided up to date notice from the date my car was being built to the date it arrived. Yes! While it took longer than expected, it truly was worth the wait. What an awesome SUV. It?s true! It?s an A8 in a SUV. THANK YOU Marc for going the extra mile and helping me to understand all of the technology to my new Q7. Thank you, Darin Hegney, Mary Pro, Richard Duclos and Jamie Bermudez. I recommend to anyone to purchase their Audi from Audi Las Vegas. Remember, ask for Marc. He?s GREAT!

What an amazing car buying experience! The entire staff was so helpful and never pressured or rushed us to buy anything. I'd highly recommend buying a car from them. I definitely plan to buy my next one here too. Thank you Darin, Glenn, Marc, Tom and Jamie for taking the time to walk us through many options while making the whole process enjoyable. I'll definitely be back to buy again.

I had a great experience. I would definitely reccomend this dealer to do business with.

Made me feel very comfortable, and was extremely accomodating

Purchased twice. Love the staff. My service advisor Nate P. Puts up with my treating cars like my children. And the dealership is nice to sit and wait in, clean and comfortable.

Great and quick communication as well as very friendly service.

Travis was great! No pressure and he was knowledgeable, helpful and thoughtful. I love my Q5 and I had a great experience getting it.

I purchased a pre owned vehicle from AudI. Glenn is a great sales person who is very patient. The management team went above and beyond to meet my needs. Bravo !

The buying experience was pleasurable. Worked with Tom in sales mainly. Had a bit of an issue right after the car was bought and Audi immediately resolved the issue with quality service.

excellent and fast service all the time caring people ready to help you with anything at all times !

From the time I started this process until the time I drove off the lot in my new car the service was outstanding. Quick response on line, quotes, reviewing the car, etc. Great service. I actually bought my car, site unseen. I flew to get the car and drove it home 14 hours travel time. Would do it again.

Overall 4 stars only because upon the first full day of driving my car, there was a fault that showed up in my car. I would expect that this would have been taken care of before dealing it. Customer service was great. Aljay made sure both my husband and I were comfortable with all aspects of the car, and when we had to wait a little longer than expected to sign the papers, he eveneeds went and got us lunch since we were hungry and at the dealer all day. Buying process was fine but I had to come back twice to resign some papers...apparently something was wrong, I don't know what. Again, something I expected to be done on the first signing. The car overall is great. Satisfied with the purchase and the level of care of customer service.

Absolutely love the car. Buying it in Las Vegas for sale to California was a bit of a chore.

I live in Los Angeles, but get my Audi serviced at Audi Las Vegas! Always great service, very friendly, and very professional. Strongly recommend!!!

Excellent customer service from the time I walked in to look at vehicles to driving out with my new Q3 three weeks later. Very personable, friendly and knowledgeable staff.

Didn't have an appointment that day, but needed to have something checked on the way to work - Boyd worked my car and in and got it taken care of. Always great service.

The service I received was impeccable/outstanding Travis, Patrick, Richard, and the General Manger treated me with not only great customer service, but with respect. They made my car buying experience easy but enjoyable. I want all my friends to experience car buying from Las Vegas Audi. Thank you Travis you're the best salesman

It was a positive experience. Thanks for all your help. J. Price

My whole experience at Audi was great, everyone that I was in contact with was very kind and was always interested in making sure my wife and I were taken care of. We were big fans of Audi going in, now we're completely sold on the whole organization.

I bought a 2016 Audi TT on July 29, 2016. Marc Carpenter was my salesman. He was very friendly and knowledgeable of the Audi cars. Probably the best car buying experience I've had! He wasn't high pressure or trying to sell me the most expensive car. I traded in a vehicle and got exactly what I hoped for. I'd highly recommend them for your next car purchase! I look forward to buying again from them in the future. Also, Travis was very helpful in explaining the features on the car. Thanks Audi at Autonation, I'll be back again! You've got a customer for life!

Jarrett and the management team were great. They negotiated the deal as promised. It wasn't the typical, uncomfortable process that we're all used too. We love our Audi!

Excellent service. Staff was very helpful. Waiting area was very nice

Our salesperson's name is Marc Carpenter and he made the purchase of my new Audi flawless. I normally do not like car salesman because I feel they are to pushy but Marc is not that type of sales person which made it more enjoyable to shop. If you were in the market for a new Audi see Marc Carpenter at the Audi dealership on Sahara. You can't go wrong with him.

Great buying experience at Audi Las Vegas I needed a car to get back California my dad bought Audi from Audi Las Vegas so he called and used internet to get me great deal on new Audi Q5

Loved how I was treated and not pressured into anything. Carl is the best!

Great service, classy, clean. They worked on a great deal for me. Documents were easily prepared, fast credit verification. Great job.

People all nice there. And I love my new car , l love my new car I love my new car love my new car

Marc carpenter and the team at Audi Las Vegas were excellent to work with. It was a painless quick and enjoyable process

My overall experience was Excellent!!!! My service rep took excellent care of me.

I've purchased multiple cars from the AutoNation Audi Dealer on Sahara. The dealership is clean and the staff is exceptional. On my recent purchase, 2016 A6, my sales person, Amber Mills, was friendly and detailed in our discussion. She knows more about Audi's than anyone I've ever met. After we walked the lot looking for cars with a specific set of options, she suggested that we look at ordering a new A6 specifically with the options I was looking for. We sat down and ordered the exact car I wanted. The financing was easy and to the point, no games. The ordering process was simple and Amber called to give me bi-weekly updates on the production status of my car. The car was detailed and ready for pick-up when I arrived. Amber and Stephanie Radke, Service Director, took all the time necessary to walk me through the list of technology. Can't say enough about this dealer from a sales and a service standpoint. Stephanie Radke and her team in service are professional and detailed. They are the only people who touch my car!! For those of you that don't need the security of a BMW or Mercedes logo on your car, take the time to go see Amber and Stephanie and see for yourself what Audi is all about. You'll be amazed.

Susan was a great help on choosing a vehicle, she made the process really easy and let us take our time. She was a pleasure to work with and I am happy with my purchase from Audi! The facilities are really nice and very clean, everyone is upbeat and willing to help.

Service technicians and staff are really nice and very helpful

I have been having both my vehicles serviced at Audi of Las Vegas the past 3 years. The service team is incredible and they always go the extra to make you happy.

Ariane was my service manager for my most recent visit, I was having minor problems with one of my rear windows. She got me in right away, when they found the problem with my cat the repairs were completed promptly and my car was finished within the time frame she told me it would be. I couldn't be more pleased with the level of service that I received. Everyone at Audi Las Vegas is friendly and attentive, always making sure that I'm satisfied!

Ariane was wonderful, friendly and courteous. She got me in right away, my car was inspected and the problem I ad having was resolved. Upon picking my car up she went over the details with me and made certain that I was well informed about what the problem was and what was done to repair it. I would strongly recommend the service department at Audi Las Vegas to all my family and friends!

Glenn and Jamie were very helpful, and I love my new car.

Everything were easy. Very nice people. Didn't have the color I wanted, had to wait for the car coming from somewhere else. they gave me a car to drive while I was waiting for my to coming. It was really nice of them to do that.

Service rep had everything ready when I arrived. No upset pressure. Loaner was spotless. Everything done as expected. Easy checkout process.

Carl was very helpful and I would recommend your company

My car-buying experience was smooth from start to finish. This was due to the excellent customer service of Marvin Dodd and Richard Duclos. Marvin searched the inventory until he found the car spec I was looking for, which was in a overflow lot. My car was so new it still had wrapping and tape on it! Richard went over all of my purchase paperwork, making sure I understood everything. After a cleaning, Marvin gave me a thorough tour of my shiny new car. I am very happy with my purchase, and very happy I purchased at Audi Las Vegas.

Great service at this dealership. Good follow-up my Sales Rep Susan. Overall experience was good. Thank you

Boyd in the service department was outstanding. Made me at ease. Las Vegas dealer

Service was completed quickly. I was treated very well.

We love the 2014 Mercedes E-350 we bought from Audi of Las Vegas. The dealership and car were very clean and pleasant. Patty was very helpful through the buying process. She is awesome!

Jamie and Marvin were both extremely helpful in helping me find the right car for me.

Billy and crew always friendly and great service. Went in to drop off our A3 for oil change and replace one of the clips for sun visor checked in no more then 5 minutes I was out the door. Few hours later got the call saying car is ready to be picked up got there sign some papers and was on my merry way!! All in all so far everything has been great. Thanks Audi Las Vegas keep up the great work!

During our vacation to Las Vegas Msy 2016, I notice a wearing icon on the info panel. I called Audi of Las Vegas and was provided an immediate service appointment for that afternoon. I drove to the facility and met with a service technician and explained my concerns. He accepted the car for analysis and offered me a "loaner" vehicle for the duration of the time necessary to affect necessary repairs. The vehicle was taken into the shop area prior to me retrieving the personal items. The technician escorted my wife into the shop area where she observed that the repair tech had carelessly strewn his tools and testing equipment over our personal items/luggage remaining in the rear area! I was extremely upset and no amount of apology was acceptable! Repairs took the better part of two days with no follow up offered by Audi of Las Vegas! Co tact was initiated by me. Each contact was essentially the same - we are still attempting to ascertain the cause of the problem; we are in contact with Audi and they are researching the issue in an attemp to find a solution to the problem, be patient during our research, once we find the problem and its solution, we'll share it with the owners of similar vehicles/models. Finally, the problem was identified and corrected and I assume shared with the entire Audi community. At the time of this service, I had owned the Q7 for two weeks with less than 3,000 miles accumulated. Needless to say I had not intiscipated spending my "big" summer vacation with my brand new vehicle in for an extensive service in a city 3,500 miles from home. In summation, my service appeared to have been successful, it was time consuming and certainly lacked empathy to me, the consumer!

Love them! goes out of their way to accommodate you. Audi cars are the best!

One of the best car buying experience my husband and I have had!!! Travis was on point when we arrived and was able to answer any question we threw his way! Thanks again Travis and Audi Las Vegas for making this car buying process painless!! Definitely will be back to buy another Audi in the future

Great experience. Everyone was very helpful! Love my Audi

Excellent, friendly, accommodating, great hours , friendly staff

Brought in A4 for a failed battery. Dealerships was clean, friendly and the service was fast.

Harvey Huffman is the best salesman I ever see in my life. Best Audi dealer in Las Vegas.

Scheduled Service. Very accomodating. Greeting by very kind individuals. Appreciate the car cleaned prior to pick up after the service. I have no reservations about using Audi Las Vegas once again for service.

Can't say enough great things about how simple, fast, professional, and fantastic my process was here. From start to finish this has been the best buying process I have experienced. Travis, Richars, and Mary-thank you. Mary communicated with me online and upon my arrival to test drive set me up with Travis. They were both very professional and responded to my questions quickly via email. Travis was the best. We test drove every vehicle I had interest in and he was able to answer every single question I had. He showed me comparisons between models and features. The best part they provided a great price without playing any games. During the final process of signing documents Richard was very patient, informative, and personable. I think I have just become a loyal Audi customer.

Great service. I would definitely bring my vehicle to get services in the future. Thank you.

The leasing process was one of my best ever. My sales rep Harvey was very honest,professional and knowledgeable. He went out of his way to make sure I knew how to use and operate my new S3.I really like this car.

It's not often that you meet young, intelligent salesman with product knowledge anymore. It was a pleasure working with this go-getter! He was able to make the deal I needed for 2 x Audi's + even drove to get me a latte and my wife a lunch at Starbucks while we waited for the final paperwork. It was a fun purchase! -Nick

Amber Mills was able to assist us with the purchase of our "new" to us car purchase. She answered every question we had, and thoroughly explained everything to us. This was my first time buying a car and I was very anxious about it, but Amber calmed my nerves as well as gave me plenty of time and space to make my decision. The Audi dealership as a whole was extremely accommodating, especially considering we arrived on site without making an appointment. Even the other salespeople were checking in on us while Amber was getting things processed. I now have the car of my dreams and feel extremely confident that I made an informed decision purchasing a vehicle that will last me for a long time - an investment rather. I would 100% recommend booking an appointment with Amber if you're looking to purchase a car, or even just taking a look. She isn't the stereotypical car salesperson that will try to pressure you into buying the most expensive car whether it's a good fit for you or not.

Billy was very helpful and provided great service.

I was stuck with a car I hated. Other dealerships were quoting me trade in values that were ridiculously low. I went to Audi and was greeted by Marc Carpenter. He ended up being the best salesman I've ever dealt with. They were fair, friendly and helpful and I love my new Audi. I'll definitely go back

After speaking with the service department on two occasions concerning issues with the key and the car not starting, I made an appointment and drove 3 hours to this location. My car was there for 6 hours and my oil was changed and the car washed In addition to a recall issue being addressed. However, the reason for my appointment was to address the key issues. I was told to order another key for $350.00 and see if that fixes the problem because to for them do a true diagnostic to see what the problem was it would take 2-3 hours. So I left with the car still not starting outside the service department at Audi. I would not recommend you get your car serviced at this location unless you need a 6 hour oil change.

Tom was very knowledgeable and helpful throughout the very long process.

Kim beck was excellent. She's a great friend. And she did everything for us

Great experience, from the purchase of my A5 from Hermann Brumm 3 years ago to the annual service from Erik Honn. They had a courtesy rental ready when I brought my car in for service & had my car cleaned and ready when I returned. The complimentary car washes for as long as you own the vehicle are a great perk too!

Our experience with Audi of Las Vegas was wonderful. They answered all our questions and got us a great deal on a used Q5.

It was a very very good experience from beginning to end!

Marc was great to deal with and made the new car buying experience simple and painless! I got everything I wanted in my new vehicle and couldn't be happier with the car and the service I received!

Great sales team! Everyone was willing to help me get a car I wanted at an affordable price.

Amber Mills is extremely helpful when it comes to purchasing a new vehicle. She will assist in any way to meet the customers satisfaction. Her way of seeking cars is very expedited and of high quality. When you purchase a vehicle go with Amber Mills.

My husband and I had a stellar experience with Audi of Las Vegas with respect to customer service. We stopped by the dealership 10 minutes before closing and the sales person took the time to answer our questions and did not rush through the process. We set up an appointment for the following day and were treated exceptionally well. A big THANK YOU to LJ Lumapas for your professionalism!

Marc and Jen were great! Very flexible & always kept me posted.

Great buying experience! Started out with online quotes from Mary and that got me in the door. Mary gave me Jennifer as my salesperson and she was super. I couldn't make up my mind as to what I wanted but she was patient with me and eventually sold me the Q5 I wanted. Not your typical high pressure sales team, they worked with me to meet my spending goals and gave me a great deal and a great vehicle! I would definitely recommend them to anyone in the market for an Audi.

I went in to purchase a Mazda I saw on the autonation website. As I was getting in to test drive, the salesman told me it had been sold. There was another one I was interested in, and we had to wait for an hour and a half for them to tell me THAT car had been sold. I finally found one that I like that HADN'T been sold. The salesman, Travis, was incredibly helpful in getting me into a car that I loved but Autonation itself has a very poor lack of communication. The Audi team themselves were very kind and helpful in getting me into my car at a price and payment that I needed. I will definitely go back and recommend everyone to go see Travis Shaw for anything they need. As far as Autonation, get it together.

I had great experience with service and especially to aljay lumapas who help us through the process looking for my car. Very thankful he guide me as i first time buyer of my own car..he even call me to make sure everythings all right.. Im surely recommends you guys to all my friends. Thank you

I had a great experience to this particular dealer I was looking for a used vehicle to trade in my car but Amber gives me an option for new car with low interest rate she helped me out patiently until late night and I ended getting a brand new Audie Sedan.I was really impressed of the buying process and customer service of Amber.Thank you so much Audie Las Vegas-Sahara Location!

Thank you Tom and Amber for a great car buying experience. I purchased a 2013 Audi A6. It was exactly what I was looking for. Very, very clean car. The customer service I received was second to none. Keep up the good work.

I needed a new car. I looked at the S6; and was not only impressed by the car but by the sales agent, who knew everything about the car and answered my questions before i could think of them. wish my wife was that efficient.

The buying experience was very professional, not the old "high pressure" sales tactics that previous new car purchases have been like.

I Love my New 2016 Audi SQ5. The dealership, was great, and so was Kim, my Sales person. Thank You, Audi, Las Vegas!

I would like to thank Aljay for helping us and getting a great deal for my daughters car

It was time to get a new vehicle and Carlos Brasil at Audi Las Vegas found me the right vehicle. Appreciated his professionalism and would highly recommend both Carlos and the team at Audi Las Vegas.

It was time to turn in my leased Audi and Carlos Brasil at Audi Las Vegas did a great job getting me a new leased vehicle.

Marvin made the whole experience very easy and quick! Love my Audi A4!

Susan Browne @ Audi Las Vegas was the best representative.

Wow!......What a wonderful experience working with the entire team at Audi-Las Vegas. Me and my boyfriend have both had very negative car buying experiences in the past and were pretty anxious about the process. I must say that the entire staff at Audi Las Vegas, especially our sales specialist, Travis Shaw proved that buying a car doesn't have to be a negative experience. These guys were very professional, no pressure, courteous, friendly and transparent with the entire transaction. We are customers for life! Thank you Travis for a wonderful experience and for going above and beyond to accommodate the purchase of my Mercedes. Your pals, Tanya & Jeff. BTW....Jeff said that he will be in very soon to buy the Audi that he had his eye on the other day.

Wow!......What a wonderful experience working with the entire team at Audi-Las Vegas. Me and my boyfriend have both had very negative car buying experiences in the past and were pretty anxious about the process. I must say that the entire staff at Audi Las Vegas, especially our sales specialist, Travis Shaw proved that buying a car doesn't have to be a negative experience. These guys were very professional, no pressure, courteous, friendly and transparent with the entire transaction. We are customers for life! Thank you Travis for a wonderful experience and for going above and beyond to accommodate the purchase of my Mercedes. Your pals, Tanya & Jeff. BTW....Jeff said that he will be in very soon to buy the Audi that he had his eye on the other day.

The best customer service ever , they do the best and i like how they deal with the customer. And special the sales her name Amber she is so helpful and have a lot of knowledge .

Just bought new A6 and so happy to drive and enjoy the car!!! I have been visiting Audi Autanation in Las Vegas since 2012 and customer service is excellent there! Special thanks to Anacleto Lumapas, Jimmy Cahill and Richard Duclos for your great job! Your are always ready to help and answer all questions!

The sales and finance team were all very helpful throughout the entire process. They were professional and did not pressure me during the process. I would give 5 stars in all categories! The graph above would not allow me to put in 5 stars.

First off, I have returned to Audi for my second purchase. To be honest, I love Audi for what they provide, experience, loyalty, trust and integrity. My sales person, Harvey, was extremely helpful. He took extra time to teach me all of what my new car offers. My fiance manager (Robert) explained each item I was required to sign in detail for the added level of comfort. I can't say enough about Audi and their team of professionals, from the GM down, they all made me feel extremely happy and proud to once again drive off the lot with my new car. Thank you Audi of Las Vegas.

being there before~ Harvey was great, the dealer is nice

My Audi buying experience was very seamless and enjoyable. My sales person, I feel had a lot to do with my wonderful experience! She was and is still very hands on and in contact with me - just checking in to assist and make sure I am pleased with my purchase! That I am!!!

After being a loyal customer of another car company who did not treat me well when looking to replace my leased vehicle, I decided to go with Audi Las Vegas. Jason Schantl was one of the best salesman I have experienced during buying a car. Jason listened, did not pressure me to make a decision right away and addressed all of my concerns and questions in the utmost professional manner. The rest of the team at Audi Las Vegas was just as pleasant to work with. I look forward to a longstanding relationship with Audi Las Vegas. Thanks for making the car buying experience fun again.

We purchased a 2016 Audi Q3 on 12-23-2015. Sales brand advisor Amber Mills was able to locate the exact car from an out of state dealer and organized transport to Las Vegas. The process was quick and actually fun, a first in our many car buying experiences. When the car arrived, Amber made sure finance had our paperwork ready and we were in and out of the dealership in less than 45 minutes. We can't say enough about Amber's dedication and commitment to provide exceptional customer service. We definitely know where to go when we are ready for our fourth Audi. Thanks Amber, you rock!

Good people to talk too. Good experience in the facility'

Purchased an Audi TT at the West Sahara location. I was met right away by Susan Browne. She did everything possible to make my experience as pleasant as possible. She even took the time to go over many of the gadgets the car had to offer..The only negative was the finance guy at the end who came across as phony and pushy, but overall a great experience and I will definitely recommend this dealership.

Had a wonderful experience. Loved working with Amber.

very easy and comfortable would definitely recommend Amber Mills

We recently bought a vehicle from Amber Mills and enjoyed a pressure free sales experience. I would return to her in the future

This dealership was a pleasant surprise from the time we walked in to the time we bought our car. I bought a used car but was treated as if I bought a new Audi. Carlos was our sales agent. He was professional, treated us with respect and honesty. There was no pressure. He followed up on everything he promised and went beyond what we were expecting. I highly recommend Carlos and Audi of Las Vegas.

I've been looking for a new sport sedan with good values for quite a while. I found a few in Las Vegas but was afraid to waste my time with aggressive car sale persons with little knowledge about their service and products. Susan Browne at Audi of Las Vegas was different. She knew her cars well. She was courteous, very helpful, and knowledgeable. I ended buying a modest A4 . But it was was a CPO with almost fully loaded options. I love it so far. Susan and the Audi teams including service had been wonderful. I strongly recommend them!

Excellent , friendly service from the car dealership personnel. Made all transactions easy and quick. Filling out paperwork was a breeze.

Richard, the finance manager I worked with, was excellent. He made the effort to find me the lowest rate. I also appreciate Harv, the salesman. I feel as if I can count on him when necessary in the future. All the staff were genuinely helpful and service oriented.

I went to Las Vegas for the weekend and my car broke down on the way. I had to use Audi roadside assistance and they took my car to this dealership for repair. We had communicated with Boyd Brown that our car was being taken in for repair. When we arrived he had a loaner car ready for us and was ready for us. The next day he called is in the morning to let us know about the problem with our car and that it would be repaired, washed and ready by 1:00 that day. I was pleased with the service we received.

When i arrived at audi autoshop chad came to me to take care for buying a car. He was so friendly. He was trying to explain everything about a car that i want to buy. Thats why i bought a car that day that i came at first. Because of him, i got brand new car which is 2016 q5 suv. I really recommand chad to people who trying to buy a car from audi. He was so amazing!!! Thanks for gift as well not even car:) You made my day chad. After ending of lease, i will definetly find him out to get other audi car!!

Excellent service and I would recommend Susan Browne t friends. She was exceptionally great.

I recently purchased a 2015 Q5 from Audi Las Vegas. Our salesperson, Susan, was very professional and attentive from start to finish. This was my first purchase of an Audi and I was very pleased with the professionalism of all staff we dealt with as well as the vehicle purchased..

I went into Audi Las Vegas knowing exactly what I wanted and the team there worked with me to accomplish this. They were NOT pushy; they were cooperative, flexible and understanding of my budget and my time. The car buying experience can often be a struggle. Audi Las Vegas made it a breeze. I walked through the door at 10am and drove away in my new A3 by 1pm. They took care of everything for me and made me feel part of the family.

Jason was an amazing salesman. He was there for multiple days of teat drives, searches for used cars accross the country, negotiations, text messages, and then went over the entire user manual to make sure all of the settings were personalized. No one could have improved on our experience.

I have bought a new car every four years since 1970. Most of my cars were Mercedes Benz. This dealership is the BEST I've ever experienced! There was no haggling over price for the A-4 sedan I wanted, so this was the easiest buy I've ever made for an automobile. The price agreed to was fair to both me and the dealership. The Service Department is outstanding! My service advisor, Erik Honn, is one of the finest I've ever dealt with. And when he's not there, the other service advisors are right there to help in any way they can. Appointments are easy to make. Advise given is honest. What more could a customer want. I definitely plan to buy my next car at this dealership,too.

THE EXPERIENCE WAS SATISFACTORY. INTERNET SALESPERSON WAS GOOD THE GENERAL MANAGER IS CONCERNED WITH GOOD & BAD EXPERIENCES..

Happy with there service my sells man was polite and made everthing happen quick

From the minute I walked in the door I was greeted promptly. I was trading in my lease and I wanted to know my options. Travis walked me through everything and he was very patient with me and answered all my questions and any questions he couldn't answer he got the right person, Richard, to answer them for me. They were informative, patient and went beyond the call of duty on service. Travis was so amazing. I got into a new lease on a brand new 2016 Q5 that while I was signing my papers he got my new car washed, full of gas (all the usual stuff) but he even programmed my new vehicle to my settings from my old car! So it's like I got into a new car build just for me. It was a nice touch of service that went beyond my expectations.

I will only take my RS4 here after the superb service and quickness of senor jeff davies

The experience was very enjoyable with no pressure. The team was helpful and friendly.

I came to Audi Las Vegas and from the moment I walked in to the facility, I was treated like a VIP. Chad, the salesperson, was very knowledgable about the vehicle I was interested in and answered all of my questions and concerns. James, the sales manager was also very attentive and ensured a smooth process. This was the best car buying experience I have had in 20 years of buying cars.

Took my car in just to get air in my tires as my tire pressure light had come on. Unfortunately someone had backed into my car while there, but Audi took care of all repairs!! AND they gave me a brand new Audi A3 to drive while mine was being fixed!! Great vehicle!! Awesome service!!

We purchased a used car at Audi and Jaime Burmudez and Jason were very friendly and helpful. I would recommend them to my friends.

my car was recently totaled in a accident and this whole car buying/shopping experience has been a stressful nightmare. but going to audi autonation was a breath of fresh air!! very friendly staff!! very educated on products offered and also on individual vehicle information!! the entire process from start to finish was quick and easy!

Purchased 2016 A6 2.0T Quattro. Love the car & buying process was a breeze Amber took the time to listen and search for the vehicle that I wanted. The best service I've experienced with no pressure to purchase.

Carlos is Amazing, he spent hours helping me find & finalize buying the exact car used car, I wanted:) My mom had to go into the hospital that that afternoon. So he made sure we wrapped up all the paperwork quickly & efficiently! Wished me & my mom well, then said don't worry, u can bring it buy the dealership & we'll take care a few things we had discussed, that wasn't in the paperwork. Like detailing it, filling the tank & helping me learn a few thing about the car. Being raised here in Vegas, I wasn't sure they really would or not? After spending 3days inthe hospital with my mom, I was shocked when Carlos call me to Thank me for buying the car, hoped I really enjoyed driving it & reminded me to bring the car by when I had time. He even asked how my mom was doing:) When I got to Audi on tue afternoon, they got my car right in & did a great job, Carlos made me feel like I just bought some highly expensive luxury vehicle, not one of the cheapest used cars they had at a special sales event. He showed me no matter what you buy he will treat you like VIP, because he really cares about all of his clients:)

Very nice adviser his name Erik honn, always on time and reliable, I will recommend to all my friends

I came in not knowing what I wanted in the first place and in the end, I caused the facility to transfer a car all the way from California to Nevada on their expense to dislike the vehicle on spot. I had a very difficult situation but Troy made it super easy on me. We listed my needs and wants and eventhough the car would cost a little more a month, he made it work financially and now I couldn't be happier. He honestly cared about my happiness and not just making a sale!

Above and beyond from hello to signing the paper work for my A6! The place from GM to Service Person were just nice, answered all questions even the stupid ones, test drove almost every car on the lot until I found the one I wanted. Just a wonderful experience from top to bottom. Going back when its time to get another one!

My husband and I were in the process of comparing vehicles and we ended up buying a used Q7. Our sales associate Carlos was amazing. He was very friendly, knowledgeable and did not pressure us into a purchase. He made the entire experience pleasurable. The other individuals we encountered during the process of buying were just as pleasant to work with. I would recommend this dealership.

They made the process easy and it didn't take long to make a deal. Felt they were very fair!

Amber Mills went above and beyond to make sure I was taken care of and satisfied buying my s5. She will always be recommended to all my friends and family.

Great service. Did not feel pressured and went above and beyond to answer my questions and meet my needs. Susan Is great and took her time to explain every feature in the car when I picked it up.

This was a very easy and laid back process! Everyone was super nice and was not pushy.

Everyone at Audi Las Vegas was amazing friendly knowledgable and helpful. I feel appreciate and taken care of which means the world to us. We have many choices in vehicals and will continue purchasing Audis as long as we come back to the same 5 star service. Thanks again Lisa and Mario Aguilar....

No pressure or stress car buying environment. I felt respected and not taken advantaged of. I was looking for a good, affordable and slightly used vehicle. Found the perfect 2014 Audi A4 @audi Las Vegas just under 10k miles and new I had to have it. Trade in value for my 2001 Toyota Tacoma was slightly lower than expected but still good deal. Also APR slightly higher than what I was expecting but again still good deal. Would definitely come back and reccommend to others.

Went in got the car I wanted. The dealership was able to give me a better finance rate then what I was getting from my lender. The salesmen were very professional . My Audi has lots of details to learn but I Love It!!

The sales personal is very very helpful. They work as a team not just go after the money.. I really recommend anyone that's looking for a nice reliable car. They give out options and try their best to work with you. Thanks Audi.....

Had a wonderful review and purchase experience with this branch. Harvey was superb in dealing with my needs, and I ended up making a buying decision in 24 hours. And I love the car!

I was looking to trade in my Audi A4 to an A3 then i found this specialist through the Audi internet chat line on their website. Amazing experience and very efficient, we closed the deal through back and forth e-mails document, application which i sent and sign. I was approved and in a few days went to dealership and took home my favorite car,

Just a pleasant experience! Very friendly and fast transaction.

Wonderful experience, great service, both Mary Pro and Kim Beck we very helpful and pleasant to work with

Good custom service,very nice people,will referefer family and friend to this llocation

Easy Breezy is one of my favorite terms and that describes my experience dealing with Gareth and audi Las Vegas. Gareth was accommodating right away and made my experience very positive. I keep getting many compliments on my new audi and its all thanks to Gareth and the team!

Great experience with no high pressure sales. Knowledgeable and friendly staff, particularly Gareth and Kim. Highly recommended.

Amber was very helpful in finding the right car for us.

Very helpful with my limitations of car buying and ensuring my goal was reached! Went the extra mile to make me a happy customer!

I purchased an Audi A3 and the service was amazing. The whole process seemed so quick and easy and Amber helped me through it all. She made me feel very comfortable and explained everything that I needed to know in order to be knowledgeable and comfortable in my new car. She made everything so exciting and I can tell she loves what she does. Thanks Amber!

Amber was very helpful, in helping with my car buying process. She's very knowledgable in her area of service. Everything, went very well.

Awesome car! The people are friendly, and the process was quick and easy.

Audi was wonderful to work with especially Amber! She was very helpful in securing the deal.

Tom and Gareth were extremely helpful with my recent purchase at Audi Las Vegas. I highly recommend this dealership!

In this day and age finding truly great customer service is almost impossible. From the bank to gas station from the 7-11 to Movie theaters. Being in the service industry as a Chef in possibly the most popular city in the world, I've seen and see a lot of what goes on in front of and behind enemy lines. So it's refreshing to see an individual ( my salesman Marvin Dodd) be as passionate about his craft and the client's needs.

Made the deal over the phone. Was very easy. Repeat customer for 11 years!

Best experience I've ever had so far buying a car!! It was quick to the point no games..

I couldn't be happier with the new car buying experience that I received from Audi Las Vegas. Great cars, good people, and a relaxed low stress atmosphere lead to a most enjoyable and satisfying car purchase. I'd like to thank the Audi Las Vegas sales personnel that helped me make the best choice for the Audi model and options that suited my needs, the management that got the numbers on my deal where I needed them, and the finance staff that made signing the paperwork as quick and easy as possible.

My salesman Greg Mahoney made the transaction smooth and stress free during the while process. Would redommend this dealer anytime!!

I couldn't be happier with the new car buying experience that I received from Audi Las Vegas. Great cars, good people, and a relaxed low stress atmosphere lead to a most enjoyable and satisfying car purchase. I'd like to thank the Audi Las Vegas sales personnel that helped me make the best choice for the Audi model and options that suited my needs, the management that got the numbers on my deal where I needed them, and the finance staff that made signing the paperwork as quick and easy as possible.

Always feel special when I come in the dealership.

Went in to look at a car for a family member and fell in love with a car for us, too. The process was easy and we were kept informed the entire time. Got a fair trade-in value for our old cars.

I purchased my Audi Q7 on 1/17. Susan Browne was my salesperson. She was very nice and helpful. I really appreciated the time she spent with me.

Automotive journalists agree that the Audi A4 has one of the nicest interiors in the class, with an artful design and high-end materials. The A4 also gets excellent fuel economy for an upscale midsize car, and reviewers like its lively acceleration.

I traded in my 2010 Lexus IS and got a amazing deal on a 2014 Audi A4. Doug was super helpful and willing to work with me. I am in love with my new car thanks Audi!

At Audi las Vegas the staff will help you find whatever you want no matter where it is if it is in their capability it will be done thanks Jaime for tracking down my a3

I recently purchased a Q5 through Audi of Las Vegas and had a wonderful experience! Gareth help me choose a plan and vehicle that I really love. He went above and beyond though out my service experience . I recommend this dealership to any one buying a car first !!!

Thanks to Susan and Patrick for a great Audi experience , bought a new S 5 and the car and service from the dealership has been great , from start to finish a professional approach from Susan and continued support .. Many thanks .....

It was a very good experience at Audi Las Vegas. They were very helpful and upfront about the entire process.I will definitely recommend them as a potential dealer for your Audi

It was a very good experience at Audi Las Vegas. They were very helpful and upfront about the entire process.I will definitely recommend them as a potential dealer for your Audi

The dealership representatives and the service staff have been exceptional!! They have been cordial, professional, very helpful and accommodating to ensure I'm happy with my vehicle...... I am!!!

I recently purchased a certified preowned A5 from Audi Las Vegas. I was assisted with my purchase by Gareth and Doug. They made the entire experience very pleasant and relaxed. All of my questions were answered thoroughly. Once I purchased, they spent a lot of time with me introducing me to all the technology that makes driving my A5 an awesome experience. Since my purchase, they have been readily available to assist me in any questions that I may have concerning my vehicle. Overall my experience with Audi Las Vegas has been exceptional! I would definitely recommend them for anyone looking to become a proud Audi owner.

I recently purchased a certified preowned A5 from Audi Las Vegas. I was assisted by Gareth and Doug. They made the entire experience very pleasant and relaxed. All of my questions were answered thoroughly. Once I purchased, they spent a lot of time with me introducing me to all the technology that makes driving my A5 an awesome experience. Since my purchase, they have been readily available to assist me in any questions that I may have concerning my vehicle. Overall, my experience with Audi Las Vegashas been exceptional! I would definitely recommend them for anyone looking to become a proud Audi owner.

Great Experienece overall. They were the upmost professionals with a non-aggressive approach and very accomodating. Believe me before I bought this car I shopped around and the competitors were always trying to one up this dealership but they couldn't. From the salesman down to to the Finance Department they are all A+. So if you are in the market for an Audi go see Gareth Nelson down at Audi Las Vegas.

I had great experience buying Q5 at Audi Las Vegas. Sales rep Susan Browne was beyond helpful when came to choosing right vehicle for me. All negotiations went very smoothly with out normal pressure that is expected at dealerships. Overall, I had great experience and I'm completely satisfied with my Q5 as well as with the treatment of the staff at Audi Las Vegas.

I bought my car from Los Angeles and had it shipped. It arrived in the condition as promised. Great experience.

The service is great ! They have helped me with any problem I had , and they even helped me wash the car!

I had the best experience working with Dan Palladino at Audi of Las Vegas! The process of obtaining a car felt easy & stress free, because of this great experience I will be an Audi driver for life. Thank you!

The service representative Eric was very good and attentive to my comments and requests. The car was ready at an agreed time, washed and all services finished. My other half is now considering an Audi which is a major step. Mary Jane

Tom and Gareth did an excellent job! They assisted me throughout the afternoon as I test drove several models. They did not just want to sell me a car... they wanted me to select the best car for my lifestyle. They were genuinely concerned about my needs during the selection process and they offered technical insights as I had many, many questions. Extremely professional sales team and an impeccably clean, well lit showroom... Tom and Gareth have made me a lifelong customer!

I had a wonderful experience at Sahara Audi Las Vegas. I spent several hours test driving various models and they were very patient and helpful. The showroom was beautiful and exceptionally clean. I purchased an Audi A3 Quattro. It is a superb automobile and Sahara did a great job of helping me to select the best car for my needs. Thank you!

Very good service and I love the car that I picked, very helpful and like my dealer so much!

Just stopped in to see a used Audi Q 5. We were greeted by Doug S. He was extremely professional and asked us the correct questions. After a test drive, Doug suggested a New 2015 Q5 for about the same payment. We ended up getting the TDI and it is "amazing". Luxury and performance all rolled into a beautiful/extremely well built SUV. It was TREMEDOUS shopping experience by Doug and the entire Audi team! I would recommend these professionals to any and all. Been buying cars for 40 years and this just might be my best purchase/experience ever.... even served wife and I lunch.

Mr. Harvey Huffman made it all happen. He made the buying process smooth to a fellow military veteran. He helped me own the Q5 from the start to the end of the transaction except, for the Financial processing and services portion. He even came to my residence to help me resolve the Homelink issue promptly and unequivocally. Being a first time owner of an Audi brand I needed lots of time and he displayed a lot of patience in demonstrating how to operate the options. Truly, he demonstrated high professionalism and sincerity thus earning my trust and business.

I shopped all across the country for my R8. Audi Las Vegas understood my needs and worked with me to close the transaction. I've been very impressed with this dealership and will be buying my next R8 2016 from them.

Throughly impressed with the professionalism and knowledge of Gareth Nelson. He made the buying process extremely easy. His flexibility when presented with numerous schedule changes was impressive and appreciated. He showed us all of our options and answered every question. The service department contacted us shortly after the purchase to make sure that we had a point of contact and future service appointment. Highly recommend Audi Las Vegas to anyone looking for a Great Automobile and a Quality Sales and Service Team.

Just bought my new Audi A3 a couple weeks ago, and I still talk to people about my buying experience! A huge Thank You to Michael Pyon for being so patient and genuine. His efforts really make me believe that my purchase was absolutely worth it. On top of that, the dealership has great customer service as soon as you step into the lot and beyond the day you purchase. Audi keeps in touch with you for any questions I may have and also as a remind to utilize perks like a lifetime supply of car washes! I won't be surprised if I stay an Audi driver for life.

My husband & I just stopped in to see the new A3. No one at the desk & not 1 salesperson greeted us. We sat in a few cars; again no one acknowledged us. Unbelievable! !! I would NEVER purchase a car from this dealership & I certainly would not recommend this dealership either!!!

I made my way to Audi of Las Vegas after visiting another local dealership which had poor customer service. Gareth was very welcoming and we test drove a few cars before I settled on an A6 3.0. The car was not in stock, but the ironic part is the dealership that I first visited had it in stock, and Gareth managed to trade for it. I love driving my new Audi.

We were looking to buy a Q5 with low miles. We contacted Michael and Audi Las Vegas regarding one that was listed on Internet. Although that car didn't work out, Michael worked hard to find another vehicle to meet our needs. In less than a week from first contact, he had the perfect car! He was great with communication via email, text and phone. He sent us many pictures. Since we were in FL (moving to Las Vegas soon), we had to do all this remotely. We did have our daughter go and test drive the car, and physically check everything as far as options, mileage and VIN number. We were able to do all the $$ stuff through our bank. Michael picked me up personally at the airport and the transaction at the dealership was swift and painless. Unlike other car buying experiences, this was a pleasure. Everyone that I've met and spoken to at Audi Las Vegas are well trained in customer service and professionalism. We are quite happy with our purchase and our experience thus far. Hope to do business with them again when it's time to upgrade our next car.

The first day I stepped foot on the car lot I really had no intention of buying a car and I was just "window shopping". Harvey sat in a new car with me and gave me a run down on the car which only peaked my interest and I became a little more interested about buying a car. Harvey turned me over to Michael and before I knew it I was buying the car! I went back 2 days later, signed my life away and Michael made the process so painless and smooth with absolutely no pressure at all. He took a long time explaining and teaching me all the bells and whistles on the car. And still, a week later, he is answering questions I send to him via email! Anybody looking to buy an Audi, I would highly suggest they make a trip to Audi Las Vegas on Sahara and ask for Michael Pyon.....he's the best!

I enjoyed working with the sales persons at Audi Las Vegas. They found me the exact car I wanted and even brought it in from CA for me.

Harvey Huffman at Audi Las Vegas gave us the best experience purchasing our new vehicle. We have purchased many new cars in the past from other dealerships, but nothing compares to the customer service Audi offers. Dan Palladino the financial service manager made the signing experience quick and painless. Excellent service!

I had gone to Jeep the night prior and was going to buy a jeep but then the next day I decided to take a visit to Audi. I have always dreamed of having an white Audi A4 and Eugene was doing his best to get me what I wanted. When I arrived after work Eugene already had cars aside to show me what he found for me. After everything was all done he got me my dream car. He made sure it fit within my budget and he really was attentive and caring about everything. I never wanted to go to a different dealership other than VW because of how well they treated me there but when Audi did the same for me I had no problem going with Audi. I overall love my decision and I am happy that before the age of 25 I got my dream car. I couldn't have done it without Eugene!

This was the best buying experience we have ever had. The sales team was very helpful and made the buying process enjoyable.

The whole process of my trade-in and buying a new car was easy and straightforward. Harvey is knowledgeable and was very responsive throughout the process. I would definitely recommend doing business there if you are in the market for an Audi.

Stopped by to look at some cars and the sales team at Audi was polite and helpful. I test drove a few cars and was not completely in love with anyone in particular. As with buying clothes I feel that if I didn't love it in the store I would regret my purchase. Gareth (my sales specialist) was patient with me an found me exactly what I was looking for. Although I stopped in with zero expectations of driving away in a new car, the team at Audi was so helpful, found me exactly what I wanted, and made my purchase process so easy I drove away in my new a4!! I will definitely be back when it is time for another Audi!!

Well, it was time to replace my second Audi with another A4 Avant. Since I live in a rural state, Internet searches are the only way to track down my preferred vehicle. I located three of them and began negotiations. While the other two did drop their prices a bit more, the pricing at Audi LV was already very aggressive. We agreed on a price and I had my bank contact them to work out the details. Throughout the process Mary P. was extremely thorough, professional, responsive, and helpful. She answered all questions quickly and accurately. Even my loan officer was impressed with the staff there. I was slightly disappointed that it took so long after I arrived to complete the paperwork, as I thought we had it all taken care of. However, that was a minor inconvenience. I would certainly work with them, and especially with Mary.

Well, it was time to replace my second Audi with another A4 Avant. Since I live in a rural state, Internet searches are the only way to track down my preferred vehicle. I located three of them and began negotiations. While the other two did drop their prices a bit more, the pricing at Audi LV was already very aggressive. We agreed on a price and I had my bank contact them to work out the details. Throughout the process Mary Pro was extremely thorough, professional, responsive, and helpful. She answered all questions quickly and accurately. Even my loan officer was impressed with the staff there. I was slightly disappointed that it took so long after I arrived to complete the paperwork, as I thought we had it all taken care of. However, that was a minor inconvenience. I would certainly work with them, and especially with Mary.

I have been leasing cars for the last fifty years and I have been driving nothing but high end cars such as Mercedes, Porsche, Jaguar, BMW and even Maserati. This is the first time I have ever experienced not being "UPSIDE DOWN" on a car, even though almost every salesman told me the opposite when I went into the deal. Now, Audi Las Vegas, represented by Patrick S. proved the value and truth of the lease/car on my 2012 Audi A7, probably the best car I have ever owned. Patrick was able to move me from the 2012 A7 to a better equipped 2014 A7 for virtually the same lease payment. How could anyone in their right mind object. Thank you Patrick, thank you Audi and thank you Audi Las Vegas.

We bought a used Audi there and the people we dealt with, particularly Mary P., could not have been more helpful.

Everyone at Las Vegas Audi was incredibly helpful. My salesman, Gareth N., was accessible, available, and willing to make my experience as pain-free as possible. The sales manager, Patrick, was outstanding as well. I will service my vehicle at Las Vegas Audi and I will make future purchases at Las Vegas Audi. They have a tremendous team in place.

The service staff is always extremely helpful and friendly.

For years I've always wanted an Audi, and as of a few weeks ago, Gareth N. at Audi Las Vegas helped make the dream come true. Incredibly knowledgable about each and every model and is as equally well versed in music. Great dude, great dealership.

I first got in touch with Mary P. from audi las vegas online.. I sent her a email about purchasin a new audi, she was fast with responses and very informative and helpful. I HATE sitting in dealership goin back and forth with offers when buyin a new car, which is why i chose to do most of dealin over email. And Mary made this so much easier for me. Since i did some research online on truecar, kbb, edmunds etc, i had a fairly good idea on how much this car should cost. But didnt think it was going to be this easy. Mary's second offer was right on the good price range. So i made appointment to come in, and she honored everything we agreed on over email and more. I def. recommand this dealer!

Buying a car from this Audi dealership was a great experience, especially compared to other dealerships I have dealt with int he past. They were not high pressure and did not hound me with follow up emails after the test drive. They offered me a great car at a great price and worked with me on my trade. I would definitely recommend anyone shopping for a new or used car to check them out.

Honestly, this dealership made an impression on me; they were almost an hour from my home with more than a dozen others closer. I was searching online and found a red 2010 IS 350c, and thought it could be a bait and switch sales pitch, but no, Mary P. called me the next morning and asked what I was looking for, and would I be interested in a test drive...YES. I drove there and arrived late due to traffic and drove it, we chatted figures but I had to leave because my daughter missed the bus; she had the car cleaned and I drove back the next day and finished with an agreeable contract...took just about an hour! Mary P. and the fiance team made it happen. There were a few things that the service department needs to address and I hope that experience is just as smooth Thank you.

We have now purchased two Audis from Audi Las Vegas. I would never go anywhere else for our Audi purchases. Ask for Gareth when you get there. He is the best! The sales team becomes your friend and the purchase seems more like the formation of a partnership than a sales process. Even the financing piece is easy! If you are in the market for an Audi, visit Audi Las Vegas. You will not be disappointed.

I recently went hunting for a high~end SUV. I was really intent on buying either the BMW X5 or the Mercedes M Class, but decided to pop into the Audi Las Vegas dealer on Sahara. I'm so glad I did. I met with Aaron, who was both friendly and knowledgeable about his product line. We took a test drive in an Audi Q7, and I fell in love with the performance and the way the car was equipped. The technology on the Audi is greatly superior to both the Mercedes or the BMW. And the way the way the Q7 can peel rubber from gravel onto pavement is amazing: NO LOSS OF CONTROL WHATSOEVER. It is pure heaven to drive. The sales/financing/management staff made my decision to purchase the Audi Q7 a breeze. No hard sales tactic. We negotiated a price and I was more than satisfied with what I paid for the pleasure of driving out with my shiny new SUV. I highly recommend that anyone looking to buy a high~end automobile to drop in and talk with Aaron. He's neither pushy nor does he use the sales approach of speaking ill of competitors: He lets his product speak for itself. I appreciate a man who doesn't have to berate a product I'm considering just to make his own product appear better. I would definitely look into buying another Audi. Perhaps a new Audi S5 convertible would be the ideal third car for driving down the Vegas Strip.

We had the greatest experience buying our Q7 from Hermann. HE was very helpful in showing the different Q7's to us and pointing out the differences in each one. we chose the S line for all extras and the Stealthy look. Fun time. we highly recommend the dealership and Hermann. thank you.

I purchased a new 2014 Audi Q5 from Audi Las Vegas on January 9 and it was the most pleasurable experience I have had. Jamie B. was an excellent sales person and the professionalism, no hassle, no pressure type of sales was truly amazing. The Audi is a great SUV and even though I was looking at the Lexus R350, the Audi blows the Lexus out of the water. I will not hesitate to purchase another Audi in future.

I've bought a new car every four years since 1970. This is the first dealership I've ever encountered that gave,upfront, a fair price for the new car and a fair trade-in value for mine. In fact, the price I was offered for the new car was below the True Market Value shown at Edmunds.com and the trade-in value for my car was close to what was shown at both Edmunds and Kelly Blue Book. No haggling, no dickering, no games. Perfect. Kim is what every internet sales manager should be. Hermann and Aaron are models of what showroom salespeople should be. My first visit to the dealership, I just wanted to sit in the A-4 to see how the comfort and visibility were. Hermann patiently showed me the car's bells and whistles then showed me the A-4s on the lot to give me an idea of the colors in real life. My next visit, Hermann was off for the day, and Aaron took me for a test drive and showed me options I hadn't considered before and ended up ordering. Finally, after researching the car on Edmunds.com, Kim gave me a deal I couldn't refuse. Want a great luxury car at a fair price. Go to Audi Las Vegas!

I purchased my CPO Q5 in November. Kim was attentive and helpful during the process, and I do feel I got a great price on the car I wanted. But she had to leave for a family emergency. During the 3 hours it took to process everything after the price was agreed upon, I inquired about having both keys (I was given just one). I don't think they were going to give me the second key unless I asked. They said they would order it as part of the CPO. I was given A6 roof racks by mistake, but since they were put in the trunk, I wouldn't know this mistake until a few days later. Later, I noticed that I was missing the owner's manual and the plastic emergency key. I also asked Audi Las Vegas to address these items early November. You would think that with this 300+ Audi certification process, the most fundamental checks would be making sure all the keys (including the emergency one!) and a owner's manual are available. Fast forward to December and I still don't have resolution on the roof racks, the second key, emergency key, or owner's manual. No date of when to expect anything. I have even emailed Kim and haven't even received a response. Would you expect a little more from Audi?

I purchased a 2014 Audi Q5 from Audi Las Vegas on November 7, 2013. Kim was the online salesperson that helped me. She did a fantastic job, returned all phone calls promptly and most amazingly found the exact car with all the amenities I was looking for and at the price I wanted (both for the new car and the trade in on the old car). Patrick (Financial Services Manager) also did a terrific job. The service was quick, complete and honest. It is the best experience I have had in buying a car. I would run not walk to this dealership to buy your next car!

I leased an Audi A6 and had an extremely pleasant experience. Gareth was thorough on the car features, updating in all the new changes. His knowledge and sales expertise made the entire experience worth driving to Las Vegas!

I purchased a new Audi A4 from Gareth N. last week at Audi Las Vegas. What a great experience. Gareth was and continues to be super helpful. The car.. is amazing!! Tom W. is the new GM at the dealership. I can't say enough good things about him. Super friendly and available which is a nice change of pace from some LV dealerships. My last four cars have been BMW's.... I am so happy to have made the change over to the Audi family!

Had a great experience with this dealership. The transaction went through smoothly working first through the phone and the internet with Jaime, and at the dealership with Deeno. Thanks

I have owned my Audi now for a week and it has more than met all my expectations! My sales rep, Jaime and GM, Tony made it so easy to make the purchase at a price that had me in and out within four hours. Before I made this purchase I drove a new BMW 328i and Infinity G37. I enjoyed driving both of these cars but was really sold after driving the A4. My interior was also heads and shoulder/s above the other two vehicles. The buying experience also played a role in my purchase. Jaime and Tony did not pressure me to purchase this car but clearly stated their intent was to make me want to own it. They made me an offer I could not refuse. I found that the hour's I spent researching the three vehicles I was interested in payed real dividends when the time came for the test drive. Rich

Just got our NEW Q5 from Audi Las Vegas We had been at other dealerships before but none came close to this one as far as their customer service and knowledgeable staff they had.. Marty our sales person was extremely helpful and patient with our 2 months long buying process ... Thank you Marty :-)

Just bought an A7 from Hermann. Very forthright salesman. I highly recommend buying your Audi from him. It was a good experience. No pressure, but you should try to negotiate. Got a decent deal, I believe. Been treated very well since then. Best car dealer I've ever dealt with. I recommend you go to audiusa.com ahead of time so you will be educated on all the possible options. Go ahead and "Build your Audi" on the website so you can see the MSRP of "your" Audi. (The website currently only seems to work with Mozilla Firefox; they changed it recently and Windows IE seems broken.) I test drove other cars first, like the Infinity M37, the Lexus ES300h, ES350, and GS350. The Audi A6 and Infinity M37 are tied at the top (93 rating) in the category of mid-sized luxury sedan in the April 2013 Consumer Reports, but in my opinion it was an easy choice to pick the Audi. Although I intended to buy a A6 Prestige, I ended up with an A7 Prestige (about $9K more) because it has such elegant lines, not to mention the cool hatchback. I also test drove some regular mid-sized sedans, like the Camry V6 and Camry Hybrid, as well as the Accord V6 (all with the most expensive option packages). They were nice but nothing compared to an Audi (or an Infinity for that matter). First choice = Audi (by far), next = Infinity, 3rd = Lexus. I admit to not trying a BMW, Mercedes, or Acura. The first two are too expensive compared to what you get in the Audi. [HTML removed].

I would encourage all potential buyer to research as much information from the forum or online auto resource (e.g. edmunds.com) for any incentive offer, market pricing vs. invoice, financing option, dealer experience, etc. Then, obtain as much information from internet sales manager and let he/she knows that you've done your research. Avoid any direct meeting until you satisfied with any online inquiry. Check out the vehicle of your dream, test drive, and find out if there is any additional incentive at that dealer could do to close the deal. Be prepare to walk away if you are not yet comfortable with anything, there is always tomorrow. Finally, when dealing with financial manager, be ready to weigh in additional purchase such as extended warranty, wheel & tire protection, and maintenance package before signing the final paper as your vehicle got cleaned. Lastly, share your experience with other potential buyers 8-)