First time bringing my vehicle to Audi of Las Vegas. Wido, service advisor, was incredible. He was knowledgeable and communicative. The repair went well and quickly. Wido followed up the next day to make sure the repair was working! Awesome experience at the Service center at Audi of Las Vegas.

It was a great experience. I was taken care of in a professional manner. Chris called me back when he said he would and kept me informed. I would definitely recommend Audi Las Vegas.

I took my car in for service to check my brakes which were making a noise and the water pump which had issues for some people. It all checked out and they cleaned my brakes so that there wasn’t any noise. All covered under warranty. Quick service and had my car back soon sparkling clean. Highly recommend the service advisor who gave me a few tips - Chris

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Erik is absolutely phenomenal! Came in with no appointment and was super respectful and took care of me right away. Although car wasn’t ready until the next day he kept me in the loop what was going on! Appreciate it all done with a smile :-) thanks Erik! You rock!

Daniel Saez in sales and Travis Shaw in finance we’re absolutely wonderful to work with. Fast process, kind, accommodating, and found me the best deal they could on my car. Highly recommended.

Friendly atmosphere. Chris was very prompt in taking care of my needs and kept me informed.

The staff was excellent and I was impressed with the facility as well as the Service.. . Eric Specc and staff created a profesional quality relationship asking my needs first. His attention to the small details were impressive in my purchase. Eric also provided impressive follow up making sure my purchase met my expectations and satisfaction. I highly recommend Eric as well as the dealership. If your expectations are of nothing less that the best that Las Vegas has to offer then this is the dealership for you and your family.

It's sometimes a difficult process when buying a new car, but I will tell you, the experience I had at Audio of Las Vegas was EXCEPTIONAL. They also had a great inventory of new automobiles to choose from. From the minute I walked into the dealership and connected with Erik Spess (sales consultant extraordinaire) and Patrick the process from that point forward was seamless. Everyone was welcoming, totally knowledgeable of their product and most importantly, treated me like a VIP. I purchased a 2022 Q5 and absolutely love this car! I've always been a BMW owner forever, but the Q5 is an unbelievable car....technology to the max. My car was immaculate when I picked it up and then I went through a thorough training on the cars operation....the team at Audi Las Vegas did not miss a beat! You owe it to yourself to check the Audi product out and Audi of Las Vegas before making an important large purchase....PLEASE!

From Salesman to Sales Manager to General Manager to Finance Manager to Service Manager the experience was wonderful and very professional. I highly recommend AUDI LAS VEGAS to anyone who is looking to purchase a luxury car. I bought the car on a Tuesday, and the was ready to drive away on Thursday. The Sales and Tech people followed me home to install the garage door app. Now, how many dealerships would do that? And, of course, the Audi S8 is a great car.

great dealership! Took my car in for service and everyone from service dept all the way to sales are very nice, and accommodating. Romeo kept me updated on my car and technician addressed my concerns.

The Audi Sahara is extremely exceptional with car buying and vehicle maintenance. I will continue to go there for my vehicle maintenance and my future vehicle purchases.

Called For apart was quoted $200 higher than any other Audi dealership I contacted the greed is out of control

Friendly and efficient. Appreciate the video of the yearly service.

The service staff is very friendly and professional, they will keep you updated on the service process and will deliver on their promised timeframes. Definitely will be bringing my car here again!

Great, fast service. Thorough and hyper communicative.

Came in for an oil change and I brought my work laptop because I knew it would take a while, and they provided a nice quiet conference room upstairs away from everyone to work until my vehicle was ready! Service was great and quick and my Service Representative Chris provided all the information I need on my car I had just bought 2 weeks ago!! Thank you Audi of Las Vegas

I brought my car I'm for a service and Ari was my rep. She was amazing through and through! Texting updates along the way and so kind. Wonderful customer service and a complete pleasure to work with! Thank you Ari!!

Christina was absolutely amazing! I was buying a car from out of state and I communicated exactly wanted. They didn’t have anything in stock at the moment that I wanted but as soon as what I wanted showed up on the lot she sent me pictures. She took the time to FaceTime me, to show me the car before I purchased it. I would definitely come back and buy another car from Audi Las Vegas!

On time as promised, as usual! Everybody was very friendly and positive. Repair was covered under warranty so the price was right. Keep up the good work.

Efficient. Helpful. Professional. Friendly staff. They explain everything well.

Fantastic customer service, they got my car back to perfect condition.

I paid $280 for basically an Oil Change. Such a deal.

One of the best, smoothest vehicle purchases I have ever had. Eric has made the whole process very easy and every question was answered quickly and efficiently. Everyone I met while there was very friendly and accommodating to my needs and questions. THANK YOU and I will be recommending your dealership to all looking for a great vehicle purchase experience.

Chester and Kay made this process easy and comfortable. I can’t wait till I upgrade!!!!!

Could have used daily updates. I appreciate all of the friendly faces at the dealership.

Absolutely the best experience buying a new car ! Went into Audi of Las Vegas after shopping for vehicles for my wife, because of the vehicle shortage most dealers were really gauging on prices and just not nice. But not Audi of Las Vegas. We were met by Tom Chrion who could not do enough for us ! He was patient, kind, thorough and willing to show us multiple cars in the heat! Once Tom helped us pick the perfect Audi he gave us a great price with no back and forth, easy and pleasant. On the way out we were lucky enough to meet Tom’s manager Patrick, what a complete gentleman, also kind and easy going. This is the way to run a car dealership, bravo Patrick! We will be Audi of Las Vegas customers for life!

Wonderful facility. Helpful, knowledgeable customer service staff, and technicians.

Thank you Chris for your help. You are amazing!

Absolutely the best experience buying a new car ! Went into Audi of Las Vegas after shopping for vehicles for my wife, because of the vehicle shortage most dealers were really gauging on prices and just not nice. But not Audi of Las Vegas. We were met by Tom Chrion who could not do enough for us ! He was patient, kind, thorough and willing to show us multiple cars in the heat! Once Tom helped us pick the perfect Audi he gave us a great price with no back and forth, easy and pleasant. On the way out we were lucky enough to meet Tom’s manager Patrick, what a complete gentleman, also kind and easy going. This is the way to run a car dealership, bravo Patrick! We will be Audi of Las Vegas customers for life!

Excellent service...knowledgeable staff. I would recommend to anyone...love this car. Do not miss the Costco lines. Thank you Evelyne

I have been waiting for 2 months to fix my title that was done incorrect when purchased the vehicle from 18 months ago yet to be fixed. This is worthiest customer service from dealership and audi financial services. Total ignoring and no care about customer who has been encountered lots of money to be held that far.

The Las Vegas Audi Service team and especially my service manager are awesome, they always are so pleasant and helpful to me. Ariane is always willing to explain issues or provide guidance to my questions concerning the vehicle.

I had a real good experience purchasing a 2018 Audi S5 sportback from Audi of Las Vegas. I was assisted by Will Han and his manager Patrick S. I had just negotiated the day before from Audi of Henderson and they would not take my best offer. I 'm familiar with the pricing and what most pay on average so I placed an offer so low that I thought they would not accept but they did! I could not have asked for a better no hassle auto buying experience. I can't pinpoint exactly as to why they accepted my offer but here's a few. I came in on a Tuesday between 8-9 1 hour before closing. It was at the end of August. I was told that they don't work for commission but rather by volume. I have years of dealer experience and not all had been positive, I thought I had a good experience with Infiniti but this takes the cake. I can't say but part of my negotiation was to write a positive review for them if they meet my price hence I'm writing this. I highly recommenced Audi of Las Vegas 3 Years of ownership I can say I've had the same level of experience. The man that shuttled me to my destination was very pleasant. Wido my representative was also very helpful. The only negative was the quality of rear brake installation. It squeals when the car is slowing down to stop. I called and was suggested to break it in by performing quick braking but it hasn't worked. I expected more from a dealership. Hence I'm taking off 2 stars from the service end.

Excellent Service from both Audi Las Vegas and my advisor Kevin Murray

I really love coming to Audi Sahara location I have been a customer for years and Rod Phomvongsa made my experience pleasant I would highly recommend them

I had a really great experience with Rod and the team at Audi Las Vegas! I love my new Q3 and honestly don’t think I’ll ever drive another car. Kevin in service is wonderful, always willing to help.

They were quick, fast, and had great communication. I do plan taking my car to them again if ever needed

Very helpful and competent service advisor. Offered solutions. By

Unfortunately…….i was back after 6 months…. The previous car I had just purchased was totaled out at I needed another vehicle……they truly helped me out and really work some magic! Thank you Howard, Christina for dealing me ;) and the magic men Travis & Justin the finance manager I appreciate you all!

I took my Q5 in for a couple of recalls and a few other concerns I had noticed with my car. Erik and the staff took care of everything as promised. I have an extended warranty and they made the calls to get the work approved and kept me updated throughout the entire process. I always feel pampered working with Audi LV. I bought it there and will only have work done there. Great sales AND service departments.

Awesome. From beginning to end. They even checked on me while driving home to AZ to make sure I was able to get an EV charge. I will only buy my cars from Audi Las Vegas. Tom and Darin are the best!!!!

Wido was great. Quick and easy service visit.

Awesome service!! Came in for an oil change and a couple of questions regarding my car. Service Rep (Chris Polin) was very professional, addressed all my concerns and gave me great insight on my car. His insight included a short video from the technician explaining all of the maintenance that was performed and things to look out for in the future. Truly a Top-Notch service center in Las Vegas. Thanks Chris!!

This will be my 5th purchase from Audi Las Vegas. Great staff and service. Alex Medel was great to work with, and I love my A5 Sportback. Can’t say enough good things about this store. If you ever entertained purchasing an Audi, this is the place to go.

Chris my service advisor was so nice and explained everything in detail. It was a great price too. $100 for oil change and a few little extras. Love going to the Sahara dealership

I got more than I was offered elsewhere for my trade in. Great service I was in and out of there in about 2 hours.

I’ve used Audi Las Vegas’ service department a few times now, and they’ve always been very helpful, professional, and efficient. Chris has been my “service consultant” a couple of times now, and he goes above and beyond to make his customers feel taken care of.

Awesome experience 👏 Christina and K thanks

We were very pleased with the service provided by our Audi dealership! From purchasing our Audi to every yearly service the service has been outstanding! Thank you.

Great customer service and follow up!!! Making the appointment, communicating and final service were very good.

Professional and courteous. Everything was set up for me ahead of time for my appointment and loaner car. Thank you.

Outstanding customer service! I was met by my service consultant Erik Honn on time. He was very professional and explained exactly what they could do for my car in addition to oil and filter changes. I was very impressed with the overall communication and Erik's follow-up with the phone call and text message to my cell. It was exciting to hear and saw the video link that was on included in the text message from a mechanic who worked on my car. He gave the overall report of the work that was done, including overall vehicle condition and a few tips to plan for future work. Thank you to Erik and the mechanic for great customer service. Also, thank you for washing my Audi, that is very much appreciated. I told my husband I will be back for my next service, a dealership that treats customers this way left me with a huge positive impression that I want to come back.

Had 60000 mile service and front brake job for my 2018 Audi Q7. All went well except started getting coolant alarm. Called service writer and he thought may be sensor, but I did take some coolant out due to being over max line when engine cold. Did not solve problem. After doing some research on my own I checked location of sensor and saw the electrical connection hanging loose. The mechanic either forget to reatttach or did not get it securely attached and it came loose causing the constant alarms for coolant.

Excellent experience with Alex. He made the process smooth and followed up with the deal I wanted. No hassle, no BS and I also got a good price on my trade in.

I called numerous times and left my contact info, but was never called back. I was persistent because I was very interested in a listed S5 and kept calling. I was able to finally get a hold of salesperson. After several days of texts, calls and videos I expressed my interest in purchasing it and was told they would send me the forms to put a deposit down so I could fly out and see it. I never received the forms and when I followed up with them the next business day, they told me they had sold the car. Not the type of service I expect to receive from a dealer associated with Audi USA.

Audi of Las Vegas is fantastic. In these crazy times of car buying, this purchase was simple and straight-forward. Eveline is awesome, attentive and helped us purchase a great new car. We bought off the lot with no mark up which is amazing! She followed up and everything was done timely. Love the car and the whole process was simple and quick!

Leah helped me with everything and I finally was able to buy my first EV !

Customer Services staff Chris is very helpful, two thumbs up! However, Audi mechanic forgot to put engine cover up and a few bolts for undercarriage were missing : (

Chris P. was excellent to work with. Highly recommend.

I truly enjoyed and loved my entire process getting my new audi. Jaime is wonderful, welcomed me as soon as I walked in and really took time to go over everything. I was originally just came here to browse, but walked out with brand new audi in my first visit. My service advisor, Chris, is wonderful, everytime i want to make an appointment or have any question, he?ll get back to me right away. He?ll answer any concerns I have. I am confident to say that I am happy that I got new audi here.

Great people at this location. I screwed up making the appointment online and showed up a week early. Still got me in.

Very customer oriented. Enjoyed the individual attention both with buying and service needs.

Auto was as promised, ready and fueled. Processing paperwork and orientation very professionally completed. From the research on the SUV, ride from the airport and followup after the sale, a very pleasant experience.

Walter my service manager was very knowledgeable and very experienced and very professional 5stars!!!!!!!!

I was satisfied with my overall experience. I have no other comments at this time.

It?s always a pleasant experience when I come in to have my Q3 Serviced

I took my car in for service and they were very friendly and answered all my questions.

Quick and simple i came in with a flat tire and the quickly changed it out.

Audi of Las Vegas offered to purchase my car and it was a simple process to complete. Everything was exactly as the dealership explained it and Jordan Walker was extremely helpful and explained the entire transaction. An easy way to do business...I highly recommend Jordan and Audi of Las Vegas

These scabs called me in from my add for a car I was selling. Then afterwards low balled my car for less than half of what I was asking. I received 4 offers twice as high as theirs before. They waisted my time and insulted me.

Car buying is generally never a thrill cause you're nothing but a number, but particularly in this market we felt that. When we told them we were bringing own financing it turned into a longdrawn back and fourth to get their finance dep. In gear and finalize paperwork. When we said no to Audicare, finance guy replied "interesting" and went on to complete paperwork with the most miserable face expression I've ever seen. We then got Audicare in the other end of town for $600 less. Won't be back.

My salesman Chris was so helpful and very professional. I was out of their lot with a new Audi in 2 hrs. Happy with new car and their service!😊👍👏

The whole team has been great, from Ricky( English) to Ariane and everyone I interacted with were all phenomenal. I think they value their job and are happy to service their customers. Keep up the good work.

Professional and courteous.

We bought a used Jaguar (and the maintenance and warranty package, because… it’s a Jag) there, and they treat us like we buy a new Audi every year. Special kudos to Christina (sales) and Rob (service)!

As always the service department was very polite and accommodating ..always a good experience!

Wido, The whole team did a great job. Wido really went over the top with Communication and delivering a great customer experience. So glad I purchased an Audi.

Arianne the service department coordinator did a very excellent job 👌🥰

I just recently bought a car and was very specific on what I wanted. After searching I found a few dealers that had what I wanted, but nothing close to me in Tucson. I called up a couple dealers with little help as far as working with me to fly in, and hold the car with deposit. I then called Audi Las Vegas and spoke with Jamie. He was extremely polite and and wanted to help me make my purchase. He confirmed I could put down a deposit and hold the car for almost a week until I could fly out. Later when I called back I worked with Dan to finish up sending in all paper work. He was also extremely helpful. Over the next week Dan stayed in touch with me to make sure we had everything set up for my arrival. Dan even recommended somewhere to grab breakfast on the strip and picked me up from the strip to take me to the dealership. Everyone was so nice, and treated me like I was there #1 customer. Thank you for making this experience exceptional. I had wanted an S5 Sportback for sometime, and you made the entire process easy and enjoyable. My purchase, in no way, equals those of many of the vehicles they offer. However, at no point did I ever feel less valuable then any other customers. Thanks again, and with this kind of customer service I will be sure to work with Audi Las Vegas in the future.

I've been an Audi customer in Las Vegas for over a decade. I've leased 3 vehicles and then finally purchased my last leased vehicle. What keeps me returning to Audi is not only the incredible cars...but the outstanding service that I receive at Audi on West Sahara during every visit and every phone call. The service professionals provide outstanding service consistently. During this most recent visit for my 40K mile service, my service consultant Wido was excellent. The transaction was smooth from beginning to end. The dealership is always super clean and welcoming for customers. I appreciate having a loaner vehicle while my car is being serviced so that I can continue on with my day. I received a video from the service technician which showed what had been completed on my vehicle. Drop-off and pick-up was quick and very seamless. Thank you Audi Las Vegas and Wido for your consistency and excellent customer service.

The first time we stepped foot in the dealership to shop for me I left mad and I should have never returned. We ended up going back a few weeks later and purchasing a vehicle for my husband that has been nothing but trouble. Problem after problem and we’ve only had it a couple of months. Recently dropped it off for service and upon pickup the reverse camera is no longer working. Take it back for them to look at and now they say even more is wrong. NIGHTMARE.

Best experience in buying a car. Chester Gurrola was with me throughout the entire process... worked me a great deal. Even the finance dept, working with Kwaku Awuah was fantastic.. did not try to oversell. Audi Las Vegas is by far the best.. Audi A4 for me...

Five stars for most but had a less than stellar service last time in. My wife actually took her car in this last time instead of me since I was mechanic in the service I know how to talk to the advisors. But this last time the advisor must have thought my wife was not car savvy which she is and tried to tell her her tires needed replacing. Well they did not. Not even close. I just get so frustrated when mechanics try to pull one over on people. We will try them again with a different advisor. Last time I took the car in the service manager helped me and he was the best. And the advisor he gave me to was also great. But this last one was just not. Please keep check on your advisors to make sure they are not recommending things that are not needed.

Had a wonderful experience with Rob from Audi service. Within one hour of calling him due to a battery Issue, he had the Road side assistance team showed up at my house. Once determined a new battery was needed, Rob assisted me with replacing it. Suffice to say, I was relieved and satisfied with the service. Thanks W. Sahara Audi!! :)

I have been going to Audi of Las Vegas since I bought my first A6 in 2007. I am now on my third Audi, and I would never go to another dealer, these guys are great!

Every time we have a service done with Audi it has been an excellent and this what service is all about. Highly recommended for a fantastic service.

Excellent service. I had brought my son’s A3 in for service in December and Wido, the service advisor, had flagged that the tires were needing replacement and I should pay attention to them. My son is getting ready to return to school for the summer, so I called Wido to see if the deal on 4 tires he had quoted me was still available. He was able to get me an even better deal with a buy 3 and get 1 for a dollar. With the economy the way it is, I fully expected to pay more than I was quoted in December. I value honesty and I appreciate great service. If you are looking for a great dealership, I recommend Audi of Las Vegas.

I want to go out of my way to highlight the incredible work that Erik Honn my Service Consultant has been providing me throughout the years. This has got to be the most honest service person I have ever met! I love going to Audi Las Vegas because of Erik, he is extremely knowledgeable and caring for his customers. I wouldn't want to go anywhere else! Yesterday I went there for a recall, they promptly fixed that and did a multi-point inspection. Brakes were fine, tire threads fine, alignment was fine and wipers were fine they topped off the liquids, I was like OMG! He is the real deal folks, he fixes your car and doesn't offer things he knows you don't need. He is someone I can trust when I have a concern for my vehicle, he promptly sets the appointment and offers shuttle services or even a loaner. He is simply the best, thank you Erik for all your hard work and for what you do for me and others. Keep up the great work!

Great Service!

My experience started off great and then just tanked. I purchased a vehicle out of state and had it shipped to me. The entire process after I bought it was abysmal. I was told by the sale person Jaime that the paperwork would arrive by a Friday, as I had a trip planned to cross a border that weekend I needed my plates and not a temporary permit. When I finally got the tracking number from the dealership for the paperwork it hadn't even left Vegas and did not arrive till Monday. The driver of company they hired to deliver the car was outright rude, I was given no warning of the day it would arrive (told sunday it arrived on a tuesday as I am at work) and he basically told me he was dropping off the car one way or another because he had other deliveries. My neighbour accepted my keys, I was not allowed to inspect or sign off on the vehicle myself. When I contacted the Jaime the sale person about my experience I was told the sales manager would call me back soon. I waited all day and didn't get a call back until I texted again at the end of day and by that time I was losing reception. Just terrible experience, love my car hence 2 stars instead of one, but the lack of care makes me hesitant to ever do this process again.

Professional, friendly and organized.

Had a very satisfying experience , purchasing a vehicle at Audi Las Vegas,. I had the pleasure of being assisted by Jaime, who was simply 'perfect' for my situation.. He gave a thorough explanation of the features and some basic knowledge of the vehicle. The rest of the deal was seamless and they topped it off by giving me a ride back to my hotel. Solid treatment from a high-end dealership.

Worst experience I have ever had in buying a car in last 30 years. - POOR SERVICE - POOR FOLLOW UP You can do better anywhere else :-)

We recently had our 2015 Audi Q-7 serviced at Audi Las Vegas located at Sahara Avenue. We were assisted by our Service Representative, Mr. Walter (“Rob”) Hovey. We informed Rob about our front tire problem, and the “oil leak” warning on the dashboard. Immediately, Rob qualified us for a tire replacement under our insurance coverage, and he promised to look into the “oil leak” issue. He asked us to come back two (2) days after for the tire replacement. When we drove away our Audi that day, the “oil leak” had disappeared. As promised, on the day that the tire arrived at the Audi Dealership, Rob texted us and asked us to come by the dealership at any time at our convenience to have our tire replacement. We went to the Audi Dealership at around 10:00 AM, and we were attended to right away. Our tire was done in one hour and 20 minutes. After barely two signatures, Rob released our vehicle to us in much better shape than it was when we brought it in that day. Not only did we have a brand new front tire, but our Audi was also sparkling clean. Rob had it cleaned for us. Contrary to what other people may have experienced with car dealerships, ours was a GREAT EXPERIENCE worth mentioning to other car owners. Our experience with Mr. Walter Hovey has been the BEST WE EVER HAD with car dealerships. My wife and I would recommend Walter (“Rob”) Hovey and Audi Las Vegas to anyone at any time. Sincerely. H. D. TINGSON JR. Attorney at Law Member - California State Bar

My overall experience was really smooth and easy. Chris my sales rep was knowledgeable and easy to talk with and I didn’t feel that I was getting sold too hard on the car I wanted if that makes any sense. They all understood I needed the car ready to go in a day or two and that is what happened. Although the car had a weird loose wiring issue right from the lot it was taken in and repaired by the Audi Las Vegas team quickly and efficiently and on their dime. Thank you Rob. The dealership itself was very clean and has the best swag or merchandise selection I have seen in a dealership. It only gets a 4 out of 5 because of the issue right from the lot and the wiper blades needed to be checked and replaced. I will be returning for my next Audi purchase.

Leah was amazing, she helped me find the car I was looking for and helped me out of a bad car situation at the same time! Audi is seriously the best!!

Ariane is an asset to your organization. I know when I drop my cars off with her, they are in the best hands. I get updates throughout. She insures they are in tip top shape every time they go in, and come back cleaner then when I dropped off. Thank you Ariane for all you do.

Eric H. is the best in the service Dept. He always goes out of his way to make sure things go smoothly. He?s quick, efficient & polite.

Worked a deal on a SQ5 lease for my wife where they offered to take off the price of tinting. I put down a deposit on a new S4 while there since I need a new car, too. Since we were now getting 2 vehicles the salesperson came back and said we can also take off an amount from the MSRP. We were happy and signed the deal. After closer inspection the price did NOT include the tinting after saying it was included. After discussing the oversight with the finance manager, we were satisfied and they honored the original deal. Mistakes happen, we will review the docs closer next time, but we are happy with Audi LV and love the car.

From making appointments to finishing repair work, their service was nothing but very satisfying. Everyone I spoke was very courteous and friendly. My service personnel was Erik and he was very helpful. I brought in my car for recall repair. Since I had problems of tires making squeaking sounds for a while, I mentioned about it to him. He told me that they would check it for me. When I got my car back, they took care of problem completely. My tires stoped making squeaking noise. Also, car was washed very clean. I was utterly satisfied. I am appreciate for their good works.

Fast prompt and reliable service! Definitely would recommend to all Audi owners!

If I could give 10 stars, I would. That is how above and beyond the service is at Audi Las Vegas.

Awesome experience and Chris was very helpful and knowledgeable.

Had my car in for a service appointment and all went great had to spend several thousand but its back to top shape. Everyone was great as always Ariana takes care of her customers and makes sure they have what they need. Thanks again. Went back in for a check and service department took great care as always. Thank you all again to the tecjs and service writer. Ariana and the tech (didnt get his name) went above and beyond again. Thank you all.

We visited Las Vegas for a 2 day getaway. In the back of our minds we were planning a car for our daughter for graduation. We were driving our Audi E-Tron from California, and decided to drop in after lunch to see if they had any inventory. Chis greeted us and inquired what we were looking for. He immediately went to their inventory, and found several vehicles. We chose the Hyundai Elantra from the selection. It was in great condition. The dealership was part of Auto Nation so ther was a no haggle in pricing. We were in and out in 2-3 hours. We purchased with cash, so the at may have simplified some of the paperwork a bit. Chris and staff we super helpful an professional. Our daughter LOVED the car! It was an awesome surprise. Thans LaserJet Vegas Audi!

The work done at the Audi Service department is extremely professional and reliable. The service reps always goes above and beyond.

I had an appointment for an oil change last April 23 and the service was totally outstanding. Checking in the car went smoothly and I also got an Audi Q5 for a loaner. I brought in the car at 8AM and everything was done by 10:30AM. I was informed right away through text by Erik. I also received a copy of the inspection video. When I picked up my car later in the day, it was washed and vacuumed. I have 2 other cars of another German brand but it can't compare to the services of Audi Autonation. Kudos to the Service Department!

Howard and Joanna are the best.

Bought a used 2020 Mercedes AMG for my son from out of state. Car was fine, but After sales service was very poor. Couldn?t get response to phone calls or clarity to get title documents, even when I paid in full for the car. Disappointed?

I worked with Howard Brown and he was very courteous and prompt in answering questions and in the purchase of my Audi Q5. I would recommend him highly

This dealership is excellent. The supervisor, Michael, is a concerned and kind man. He helped me out supierorly.

Great buying experience and appreciate all the efforts by Christina and Chester.

I purchased my Audi Q3 May 2021 . Not only do I still love my car a year later but best car buying experience I’ve had !!! Everyone was so very professional and efficient! Today was my 20K mile service and another great experience! Ari was such a sweetheart! Even the service manager stopped to make sure I was taken care of. Haven’t had to many great experiences with dealerships but Audi Las Vegas was great !

First time dealing with the service department at Audi Las Vegas and was very pleased with everyone there ! Ari was great and very efficient with getting my Q3 serviced ! Thank you Audi Las Vegas ! 💙

I love this dealership, by far best one out there. I never have problems with them and they always get me in even without an appointment.

Had a problem with my engine light and Audi Las Vegas fixed this problem and my car drives as good as new! My service advisor Chris was great! He was super helpful with providing a loaner car for me and did a sterling job in keeping me apprised of my car's status during the repair process.

Very friendly and professional

I have had a great experience with this dealership. They are professional, on time and organized. Much different than other dealerships in town which I can not say the same! I love my Audi!!!

Joann made our car buying experience amazing. From the moment we stepped foot on the lot, to the test drive, through the purchase. Joann even picked out the best car for our needs. Go see Joann at Audi! She won’t disappoint!

Joann made the buying experience wonderful. From the moment we stepped foot on the lot, to the test drive, through the purchase. Her dedication to find us the perfect vehicle was evident and appreciated. Go see Joann! You won’t be disappointed!

I recently purchased a used 2019 Q5 that required a recall to be addressed. Wido in service was very informative about the required work and time for repairs. They also looked over the vehicle and let me know of anything to be aware of in the near future. I will definitely return for service or repairs in the future.

One of the easiest car purchases I've ever made. Erik was incredibly friendly, helpful, and honest about everything. I couldn't be more excited about the new car and again, it did not take long at all!

This is our third purchase from Audi Las Vegas. Rod and Howard, two amazing salesmen. They both make the car buying experience painless. I’ve enjoyed my cars but it’s the relationships we built that keep us going back.

I bought an Audi for the first time and it was a stress-free experience. I was amazed at how this team has the process streamlined and makes car buying such a pleasant experience - it was a first for me!

Chris was great to work with! Very friendly, professional, and extraordinary communication skills! Highly recommended. This is my second car I’ve purchased from Chris at Audi and couldn’t be happier!

Thank you for reaching out to me, I had a appt with Christina and it was the most horrible experience I have every had at a dealership! When I arrived she took me to her desk immediately had me sign paperwork asking me was 2000 okay down I told her yes plus my trade in , she told me cool we have a deal!!! Made me go clean out my car made me get Car insurance that I had to pay for, then came back and told me to leave because she didn’t know how long the bank would take to answer back, this is all after she told me I had the Car!! I Left embarrass and humiliated! She Never called me she text me at 9pm saying that we should hear something tomorrow, the next day she text saying still waiting on the bank then she text back saying no bank gave me a offer!!! SHE WAS LYING THE ENTIRE TIME!!! The reason I know this is because I went to HENDERSON AUTO NATION and Matt helped me and I told him what happened he took look and immediately said she Knew she couldn’t sell the car it just arrived and because she was not a sales person she needed to wait 21 days to sell the car or ask a manager! Matt Sold me the same car Audi Q5 with less miles and better deal, better customer service, faster service, Real people really trying to help you get a car! CHRISTINA didn’t give a damn that I have kids and needed a car and had me waste my TIME AND MONEY FOR NOTHING ALL BECAUSE SHE LIED GET HER MOR TRAINING IN CAR SALES OR KEEP HER IN HER DEPARTMENT!

Appointment went very well; I was kept informed on my vehicles progress. Repairs were completed in the time I was told, very happy with the service department

I've never had a bad experience at Audi, they are professional and always provide excellent service!

Made it easy to set-up and take care of the required services my vehicle needed. Very friendly and great communication from all staff! Thank you.

The process was done very responsible and in a acceptable amount of time.

I replaced 4 brand new tires for my 2020 SQ8, they did great job. Highly recommend !!!

Found this place by accident. After striking out everywhere trying to find the truck I wanted, I sat down and Google searched hard. Audi of Las Vegas not only had the truck, but the staff was super helpful, super friendly, and inviting. My sales representative Aljay was very cool guy, very professional and always smiling. The financial team was awesome, and everyone interacted with you. You didn't feel left out, or just some burden walking through the door. I would highly recommend this place to anyone looking for new or used vehicles.

Took my car in for a tire repair and Eric at Audi Las Vegas was amazing! He was super quick and efficient with getting my car in and out!

The customer service is superb. I had Guido as my service technician and he was excellent from the time I walked until I picked up my car he kept me up to date on everything and even called a couple days later to check if everything was running smooth.

It should be illegal for businesses to operate in this manner will never visit Audi again because of this one dealership

Howard was an amazing representative for Audi. I wouldn't refer to him as a "salesperson". That makes it seem as though he was trying to sell me on a vehicle. Instead, he listened to my needs, didn't minimize my concerns, was very sensitive to the fact I was leaving a well-known brand that I had been with for almost 20 years. From my first communications with him via text (thank you (!!!) we did not have to talk on the phone) to the time I purchased my car it was absolutely smooth. And I got exactly what I was looking for! Shout out to Audi of Las Vegas and Howard. Wonderful experience. (And Gerrone in the service department helped me with my Audi connect - thank you Gerrone).

Howard was an amazing representative for Audi. I wouldn't refer to him as a "salesperson". That makes it seem as though he was trying to sell me on a vehicle. Instead, he listened to my needs, didn't minimize my concerns, was very sensitive to the fact I was leaving a well-known brand that I had been with for almost 20 years. From my first communications with him via text (thank you (!!!) we did not have to talk on the phone) to the time I purchased my car it was absolutely smooth. And I got exactly what I was looking for! Shout out to Audi of Las Vegas and Howard. Wonderful experience. (And Gerrone in the service department helped me with my Audi connect - thank you Gerrone).

Wido made everything effortless from the time I pulled into the service garage entrance to handing me the keys to their loaner car for my use while servicing our vehicle.

I went to get my Q5 serviced. From driveway to the finish I had fast, polite, and professional service. Kevin was my service specialist and he went out of his way to make sure my experience was top notch. I had complimentary refreshments and a comfortable area to wait. I’m pleased 😀

I am overly pleased with the service from Audi Las Vegas. Before I even went to see the car, the employees were quick to answer any questions I had. I purchased a car and I still constantly get the best customer service from Audi Las Vegas. They make sure to check up on me to see if I have any questions and always have an answer to my questions. I could not recommend a company enough. I will absolutely be going back in the future to purchase my future vehicles.

Fast, efficient, courteous and knowledgeable

30,000 dollars over sticker prices on new cars

Friendly, knowledgeable staff. Straightforward process. Plus, they had the exact vehicle we wanted in inventory.

Great staff, super friendly. Didn’t even walking expecting to buy, I was there to window shop. Then I saw my car rolling off the car transporter. Aljay was knowledgeable and the rest of the crew seemed just as excited for me as I was.

The team at Audi of Las Vegas is always more the 5 stars!!! I have received nothing but exceptional service each and every time I have visited them for service on my Q5. From the first time I walked in the door to purchase my vehicle 2 years ago Alex my sales associate was extremely helpful and went out of his way to make sure I was able to get exactly what I wanted and needed. Since then Wido my service associate has been there anytime I have any questions or need anything. The team is all about going above and beyond and providing top notch customer service. I even had come in with a flat tire one day right after the mechanics had left. They had said they could put on my spare for me and I could come back in the morning which was more than fair. Michael the service manager overheard this and told them no that's OK we have the tire in stock I will put it on for her since she is here. I was literally blown away!! I have owned all the other luxury vehicles over the years and I couldn't tell you if I've ever seen the service manager even come out of their office let alone put on a tire for a customer!! If you are looking for not only an exceptional vehicle but somewhere with the service to match then this is the only place you should be looking to buy your car. I promise you you will not be sorry!!

Had a great experience working with Chester!

I absolutely love the service here. Erik is my service advisor and he is fantastic. Great communication and responsiveness. I live in Henderson but I’ll drive the extra 30 ministers to go to this location.

Very Pleasant people and easy to deal with, I will be back.

It was a pleasure to have Christopher as my service advisor. He was very dedicated and responsive. His professional advice and knowledge really helped me a lot during the service. He really took the time to explain everything thoroughly regarding my needs. I highly recommend Christopher as a service advisor when you decide to visit Audi Las Vegas. Thank you Christopher and look forward to meeting you again!

Excelente servicio ?;me atendieron muy bien Y siempre estaban pendiente

Excellent Service a

Update regarding my original review. Audi LV GM reached out. His response in a nutshell… 1) coincidence is not causation. Just because Audi LV worked on multiple electric components during the recall does not mean that they caused my auto light module to malfunction, bricking my battery within a week of the recall work. 2) Audi LV’s failure to diagnose the root cause of the malfunction during their 2 hours of follow-up “free” assessment was not incompetence but was because these cars are “complex.” 3) if I wanted to invest an unlimited amount of time/money he was confident Audi LV would be able to eventually diagnose and fix, but perhaps I should just forgive using the functionality. Bottom line: I recommend avoiding Audi LV like the plague. =============== In summary, Audi LV has no idea why the system failed to work consistently following their recall work on multiple electronic systems but , somehow, despite this ignorance they know they didn’t cause it and they’d be glad to charge me more to try and identify the true issue. Absolutely horrible experience. Two months ago took my Audi in for 3 recalls. During the recall work, Audi Las Vegas conducted a multi-point inspection which confirmed, among other things, that my battery was in good shape. However, within a week of the recall my car wouldn’t start, flashing through a host of warning messages on screen. I called Audi Las Vegas and let them know that the recall work had apparently caused an issue. They advised they would have the car towed in at no charge to me and would work to resolve. Audi Las Vegas advised that my battery was totally bricked and suggested I but a top of the line battery and further advised they saw no issues caused by the recall, so I should pay for the battery/installation and the tow. I strenuously objected and they agreed to pay half the tow charge, but left me with the full battery/installation bill. A day or two after the battery had been installed I went back into my garage 90 minutes after parking the car only to find that the automatic lights had not turned off. This had never occurred prior to the recall work, but continued to occur periodically in the days that followed. I called Audi Las Vegas and arranged for them to re-assess the issue at no charge to me. When I brought the car in and parked at the drop off bay the automatic lights once again remained on. I showed the service advisor the automatic lights (including headlights) were still on and he acknowledged. Despite this, the technicians denied finding any issue during the assessment and instead disabled the automatic lights 30 second shutdown thru the MMI. So, In summary… 1) Audi Las Vegas damaged the automatic light shutdown functionality durning the recall work. 2) this caused the lights to stay on overnight bricking the battery 3) I had to pay for half the tow cost and for a new battery I would not have otherwise needed. 4) Audi Las Vegas denied there being an issue despite the advisor witnessing it first hand when I checked the car in (auto lights had stayed on for 10 minutes after parking car/turning off the ignition. The advisor is name is Wido Van Muyden — he both promised to pay for the tow (but then made me par half) and made me pay for the battery despite witnessing the the issue first hand at the follow up service appointment. Worst experience I have ever had when having an auto serviced. Just a rip-off.

EDIT: Thank you for your response. Please keep communications in the email thread I started with your sales manager and GM prior to writing this review. ********** I purchased my third Audi from Audi Las Vegas in January 2022 -- a 2022 SQ8 ($120k+ vehicle). My others are an RS3 and 2020 R8 performance. The salesman that worked with me, Chester, was friendly and had no problem getting me in a car to test drive. My issue is with the dealership. They charge an added markup on basically every new vehicle and will not budge one cent on any "deal." Why this is happening isn't really relevant to me; Audi says MSRP is one number, the dealer says it's another number -- they need to adjust that actual price or else it feels like we're getting ripped off (we are). The SQ8 I purchased has had several issues and we're about two months into ownership. The A-pillar trim is coming off so they had to order it from Germany (no ETA). The rocker door trim (exterior driver's side door near the bottom) was broken when I purchased the car, but it was agreed upon in writing to have this fixed. They ordered the part, but it wasn't the right color. Now I'm stuck with several broken pieces of trim on a $125k car and not even a hint of when this might be resolved. When expressing my issues to the dealership with my only desire to have them resolved, I've even had employees refer me to Audi Henderson for various reasons (cheaper being one of them). I will not be returning to this dealership unless I have no other choice.

Great experience. LOVE MY CAR

Tom was awesome, so was Christina . The car I bought is awesome. My only complaint was the lack of communication as to what was completed on the car between all parties. If I am ever in need of another car I will go back to this company.

I always enjoy coming to this facility for my repairs, the staff are all very professional and thorough, I'm always happy with the service, and every time I come in, they are accomodating for what my vehicle needs are in case I need to leave it overnight, or they have a very pleasant lounge to be in for shorter visits.

This place was great. This has been the best experience I’ve had with a dealership by far, and I will definitely be coming back for future vehicles. Aljay was very friendly and accommodating. He answered all my questions and made sure I had all the information I needed for my decision. The finance director was very helpful and made the signing process nice and easy. I came the next day to have my car serviced, and Rob and everyone in the service department was very friendly and courteous. By far the best experience I’ve had with a dealership.

My most recent exeprience was a great one. The customer service was excellent when I dropped off my car. Ariane Zapata was super helpful and explained everything to me what needed to be done.

My service associate Kevin was beyond helpful and professional. I was in and out in no time and he was there for all of my needs! I would highly suggest you visit Howdy Las Vegas!

Cris Polin was my adviser. He described what will be inspected and done to my Q7. The location is not too far from where I live so it was an easy drive to the service.

Scheduling service via online app is very easy and the option to reserve a complimentary loaner vehicle is a big plus. This was the second time Ariene was my service writer and she is pleasant and very efficient. Great communication via texts kept me informed of the status of both my routine service and repairs needed to address a recall campaign.

I went to Audi to have my 2019 Audi A4 appraised. I decided to trade it in for a 2022 Audi A5. I was told that the 2022 was just like the A4 but obviously a different model. I used the money I received from the 2019 towards the 2022. Audi made the process very easy and even tinted the windows, which I was thankful for. However, after I signed all the paperwork for the 2022, I then learned that the vehicle was missing a lot of features that the 2019 had such as, Sirius radio, the side mirrors notifying you when a car is next you, and the doors do not lock and unlock by touching the door handle. I was highly upset. To anyone buying a new vehicle, I would ask what features are no longer available in the car. Audi "claims" that they are making the cars with less and less features now. However, I believe since the pandemic, they are not able to get a lot of the parts and are failing to tell their customers about it in order to still get the sale anyways. Why would a 2019 vehicle after more features then a 2022?

Ariane was my Service advisor. She was professional and provided me with updates on my vehicle.

Just picked up an A4 and I have to say I had a great experience overall, just the finance department was a little rude. Other than that all good Loving the car .!!

Audi service is consistently great. They took care of my car and provided me a loaner-car for 4 days. Thanks!

Crhis Polin was my adviser. He described what will be inspected and done to my Q7. The location is not too far from where I live so it was an easy drive to the service.

The service I receive from Audi is top notch. They always take care of me and my car.

Always the best service and the friendly service really goes out of the way to treat you like you matter and not just a customer!

This is our second Audi that we have purchased and every time the level of customer service is excellent! Chris Pocino Has been our salesperson with each visit and he is the most honest and trustworthy individual making the car buying experience a true pleasure (which is something I?ve never said before in my life). The financing experience was also amazing! Justin was personable and detail oriented while answering any and all questions we had during the signing process.

Amazing service! Thank you!

Recently leased a 2022 A5 Convertible. The total experience was outstanding. The Sale rep, finance rep were both terrific. Will shop there again in the future.

Eveline who sold us the car was great... very professional and a joy to work with... However, dealing w Darin Hegney the GM not so good... trying to get title and second key FOB has been a rodeo... poor follow up on that end

Full service, fair pricing, no reason to go anywhere else. Picked me up at the airport and had me ready to go in a reasonable time frame.

Salesman Jaime is very knowledgeable when it comes to the specifications to the car. I highly recommend Jaime.

Work was done by the time given to me when I brought the car in, no issues.

As stressful as car shopping can be, Evelina Viterski at Sahara Audi made it happen. Excellent experience from start to finish!. Will, without a doubt, go back for my next car!

Excellent service! A+++. Best dealership in the valley.

Everything is great. Erik is a great rep. I asked him to be my exclusive rep. The vehicle runs beautifully. Fixed my brakes, replaced my tire. Done on time. I was given a rental. It was easy and convenient.

Very courteous and professional. I like the free car wash after the service.

They worked on a recall part for my audi but didn't put some pieces back into place. It has to do with the removal of my back seat and they didn't put the child seat brakcet covers back into place.

It was a considerate, professional, and satisfying experience.

Very professional and courteous during my service warranty and software update. After service they always go through all the information with you and lastly they car wash and detail your car free.

Omg, I love my Audi!!! I had always wanted an Audi and I finally got it. This has been the best decision I ever made and I will be an Audi owner for life. Not only is it the best decision that I’ve ever made but this is by far the best car that I’ve ever owned. To top it off the dealership and the service department are absolutely amazing and provide the best customer experience hands-down.

Excellent service !

Fair prices, no "market adjustment" gouging. Nice folks, would recommend for new or used cars.

My service advisor Ariane Zapanta took care of me last week Wednesday when I explained the issue that I was having with my Audi TT, and the technicians properly diagnosed the problem as a faulty wheel bearing as well as a leak of the transmission fluid. The repairs were performed to perfection and my car was ready to pick up at the time promised, and it?s running like a top again. Thank you, Desert Audi !!!??

Great service and communication. It took a little longer to get recall related parts but I was happy with a loaner vehicle. I had a "low tire pressure" warning on my way home from picking up my newly washed car but went back to the service lane and a nice young man fixed me right up.

All-in-all, this is a good place. I returned and found the services and repairs I needed thru this dealership. I appreciate their patience and availability to perform recommenced repairs.

Very helpful with loaner and service update. Car was done on time.

Coming from California and having someone new who knows how to do the job right. Thank you Erik for taking the time to make sure my car running great

Best service team in all of Las Vegas, I had an appointment scheduled but since my tire was on flat they allowed me faster service which was extremely helpful.

I will highly recommend Audi Las Vegas. Walter(Rob) is awesome! He is very friendly and helpful. Thank you!

Although I was 3 time zones away, the staff at Audi Las Vegas made it seem like I was right there in their dealership buying my car. Eveline my salesperson was amazing and very detailed oriented. She handled every aspect of the sale and followed up at the appropriate times. Justin in the finance office was equally fantastic, making sure we had signed the correct paperwork and that everything was in order. They took all of the stress and pressure out of the car buying experience. I would highly recommend Audi Las Vegas.

I have not been happy with this dealership. I would not recommend and will not be using them for any services after my Audi is replaced with another vehicle. I was sold a maintenance package to pre-pay maintenance that was nearly $5,000. In over 3 years I have received three oil changes and every time I go in for service they attempt to sell me a number of routine services that they state are not included in the pre-paid maintenance. Anything I inquire about that is included in the maintenance package they state I don't need (but I always need a tire rotation and alignment which aren't included) - How can these services not be included in a package that was supposed to cover the car bumper to bumper? For anyone that has owned a BMW this package (which costs nearly $5k) does not even come close to what BMW includes at no charge. The dealership is also not managed efficiently... on most visits I have been talked out of having them wash the vehicle stating it would just take to long as they are too busy.

Audi Las Vegas is a pleasure to work with. Chris in service as well as the others are professional, friendly and efficient in the work they do.

Love the quick service

Great service made my car buying one of the best I’ve ever had Evelina Viterski was very helpful and nice. I will definetly be back for another vehicle in the future!

Excellent customer care. Took my car in for a damaged tire caused by a minor accident. They were able to locate a new one, install and align my car in a timely manner. Erik also printed out the information I would need for my insurance.

Great dealership, and excellent people. Can?t ask for more.

Chris was friendly and always responded to our questions in a timely matter, and when we did buy our car he made the process very smooth.

I’ve had my A4 Allroad serviced here since moving to Las Vegas and have been so happy with the dealership. Decided to buy a used car from Audi Las Vegas last week and was reminded once again, just how nice it was to work with them. No pressure, knowledgeable, courteous and genuinely interested in providing great customer service. The car we purchased, a 2019 VW Atlas, was in great shape and we couldn’t be happier with it. But most importantly, it’s a great feeling to know when you drive off the lot, the dealership will be there to support you long after the “deal” is done. Visit this dealership. You won’t be disappointed.

Had to have my car serviced Walter helped me he was very accommodating and my car was done way before expected time back running like nothing was ever wrong.

I had my 2011 Audi Q5 towed over to the Audi dealership because it didn’t sound good when I started it up in the morning. The next day I received a phone call saying that my car timing belt needed to be replaced and it would cost $2200 but that may not fix the problem, if other parts we’re damaged it would cost another $6300. I like the fact that they gave me a worse case scenario, although I had a feeling they would call back with I needed the additional work done, just my luck. I ended up fixing the timing chain, gasket, new battery , front & back breaks for a whopping $11,000, I just bought this car 3months ago and hardly drive it, but it does have 100,000 miles on it, so at least now I know what has been replaced. I spent $6,000 in parts & $4,000 in labor. Definitely was not ready for this big expense, but all in all they were friendly and communicative. My car was done in 5 days, also no loaner car because of so many people having checked them out I suppose.

Leah was amazing! Found me the vehicle I was looking for and kept me in the loop every step of the way. The financing process was easy. It was all done electronically. All of the information was in the system making the transaction smooth and efficient.

I had car trouble while visiting Las Vegas, and they took care of everything quickly and courteously. Great experience and very thankful for their professionalism.

Eric is the best service advisor, always honest and helpful. If we get another Audi it’ll be because of how much we enjoy Eric being our service advisor.

Leah Mayo is a great sale's person

I had the pleasure of meeting Erik Spess at my workplace, and he walked me through every step of the way with the purchase of my S5 sportback. I am so happy and relieved to be back with the Audi LasVegas family! They we’re and continue to be attentive and responsive to my needs. Utmost professionals!

We had a recall on our Audi Q5 and scheduled an appointment for the next day. The service tech who checked me in asked what the service was for - and I told him. I then asked him to sync my new phone with Audi Bluetooth, which he did quickly. He invited me to sit in the waiting area, help myself to the refreshments and notified Rob (Walter) that I was there. Rob greeted me within a few minutes, explained what Audi would do, and showed me how to operate the coffee maker. He took my phone number and asked if I preferred a text or call. A friend picked me up because the wait was 4 - 4 1/2 hrs and we went on our way. Four hrs later, Rob called and texted me that the recall work was done. When I got there, Rob told me that the car was being washed and would be ready in a few minutes. Ten minute later, I got into my clean (inside and out) car and drove home. Excellent service, excellent communication, and a job well done!

If you're going to buy a car this is the only place to go and Alex Medel is the guy to see. I was treated with nothing but respect and never felt hurried. I had planned to shop for several days but Alex found me the perfect car at better than the price I wanted. Thank you Alex

The best. Ariana makes me feel like the only customer in the shop. Her friendly and impeccable advice provides a sense of total assurance that all will go well. She has my full respect and confidence. Thanks Ariana.

We started at Carmax looking for a vehicle and after the rude treatment we received thinking that all we could afford was a Fiat we left and came to Audi. Nothing but excellent service when we arrived. Our sales person Evelyn was wonderful. Thank you for a great experience. I pointed this out to my son also.

I just want to say that I did get the car I wanted at the price that I wanted. JoAnn was great to work with. The finance manager Travis may have had a bad day, but he was really unpleasant and the last person we worked with before acquiring our Audi. He didn't help sell the dealership. He alone was enough reason that I would not want to go back. Hopefully moving forward they can create a better finance experience for other customers. We had an extended warranty agreed to over the phone and then when we got there he made a big deal about how he probably couldn't honor that price.

My Service Consultant, Chris Polin, was top notch. He went over all my current service needs and we discussed what would be needed on my next service visit. He answered all my questions and even scheduled my next service appointment. He was a pleasure to deal with.

Wido, Walter “Rob”, and Erik Honn are all great service advisors!

Since I bought my car in the Audi West Sahara last year, I had nothing but great experiences. The Audi of West Sahara team are very friendly and take good care of me and my car. I will continued to bring my car for service. I will strongly recommend Audi of West Sahara for your next car purchase or service your car. Just in case you're wondering I did not bought an Audi I bought a Mazda. I'm very happy with Audi of West Sahara.

I went to get my Audi Q5 recall and worked with Erik. Although the appointment took longer than the expected time, Erik made my time experience great!

I purchased a 2022 Q7 from Chris at Audi Las Vegas last week. The entire experience was GREAT!!! And I LOVE my car!!! I would highly recommend this dealership, especially Chris!

Saw a car online that had everything we needed. Since they didn't have any pics we decided to stop by to see it. We were quickly greeted by Rod. He immediately took us to the vehicle I was talking about. Next thing we knew we were purchasing the vehicle. The whole process from test driving the car and signing the papers was very easy and pleasant. Thank you for everything Rod. My son is very happy with his car.

Took my R8 GT Spyder in for Service and Chris, my advisor went far above and beyond my expectations for an excellent experience. Highly recommend.

I live in Los Angeles and I drive my cars here for service. That sentence alone should deter anyone who is reading this to buy an Audi and have it serviced here at Audi Las Vegas. As soon as you drive-up to the service department, you will be welcomed with the warmest greetings. Ariane is my service writer and she is the best! She has served me and my family for years. I highly recommend this dealer to anyone who owns an Audi.

The service was great. I was kept informed about status regularly

Best service I have yet to experience. Very excited to be in the Audi family. All service work completed in one day. Loaner car (Audi) received for my convenience. Thanks Audi!

My sales advisor?s Howard and Jamie were a pleasure to work with! They were very knowledgeable about the Audi brand and SQ5 model which I eventually purchased.

Chris was efficient, friendly and took care of my car. He personally went to finish the wash so it would be clean for me to pick up!! Top notch

Amazing customer service every time I take my car in for service.

Chris was very helpful and did an excellent job of getting my car fixed and getting me in and out quickly. Very friendly and professional.

Christina was great and we are very appreciative of her.

Particular thanks to my salesperson Lea for her professionalism as well as the sales manager. Got a good deal on my trade in for an 2022 Audi Q3. Very fine car and fine dealership on western Sahara.

Two weeks ago we went to Audi Las Vegas to look at the car .Their sales team was very friendly. Leah was awesome she was especially helpful and knowledgeable from start to finish. She goes above and beyond for her customers.I highly recommend, We are very happy the Audi Q5 we purchased at Audi las Vegas❤️❤️👍👍

great customer service. got me in for a dying battery with a full schedule so I didn't have to tow it to the dealership.Erik was extremely helpful.

I went to look at a couple Audis. One was waiting on a recall part, but Erik was professional and kept me in the loop with updates on the parts arrival. I purchased an A3 and love it. Everyone was friendly and professional at the dealership.

Kevin Murray is a pleasure to work with , he is very efficient and professional!!

Brought my Q5 in and the service debt. did an excellent diagnostic and found the issue. They were able to work with me on after market parts bringing the price down. The price was reasonable and I was in and out in one day. Thank you to Ariane, Erik and Michael for all your help.

Great follow up from the technician and service .

We drove three hours to the dealership. They got us right in and performed the service quickly.

Good service, fast and did exactly what i want. It’s convenient to book appointment through the website.

The Audi service shop,. Took care of my Audi and got me back on the road so quick, I was impressed. Thanks to Audi Dealership service shop staff in Las Vegas, NV

2nd time here for a service and the team couldn't be nicer or more helpful. Super efficient as well!

The appointment was made with ease. The service was done as promised. The car appraisal they offered to do was late in execution

I’ve purchased my last two vehicles from Audi Las Vegas for a reason. They’re very professional and courteous. No high pressure sales. They really do make the best deals for you. Both cars I’ve gotten were both considered “great” deals according to every app. Only complaint is the “green slip” or getting the EDRS number to register the vehicles. It’s been 30 days and still haven’t heard anything. And the first time I had to call over and over again to get the paperwork. I know we are in a pandemic and there are speed bumps, but this means I’m gonna pay a late fee

Scheduled initial appointment as recommended in Audi recall notice; however, upon arrival at scheduled time Audi rep advised me that he would have to reschedule the service as shuttle is no longer available and no loaner vehicle was available until four days later (car needed to remain overnight for service). Appointment scheduler should have provided that info when I made the appointment to avoid wasting my time (and gas). When I returned four days later, the service (including a loaner vehicle) was fine as expected based on previous Audi service.

I highly recommend anyone who is selling a car to go to autonation.

I was very pleased with the service. The only thing I was not happy with was the fact that they had no loaner cars for a month. And they had no shuttle service which made it a little difficult for me.

No hassle, out in no time with my new vehicle. The product specialist was very friendly and the sales manager made accomodations to get me my new car. Highly recommend this dealership.

This has to be one of the easiest and no stress car buying experiences I've ever been through. I contacted the dealership regarding the Q7 that was listed on their inventory. Alex responded right away and had the car waiting for me when I arrived. I appreciated his honesty and all the information he shared while we were waiting on the paperwork. Travis in Finance was a breeze to work with. He streamlined everything so it was quick and easy when I walked in to complete the transaction. Audi valued my trade in sight unseen. Alex was super helpful with his quick tutorial of how to operate and navigate the infotainment screen. I would definitely recommend buying a vehicle from Audi. Their customer service is second to none!

I recently had scheduled service done at Audi Las Vegas. my service rep, Ariane, is always knowledgeable, kind, friendly, and patient. When an unexpected problem was discovered she immediately let me know and gave me an estimate. I waited in the comfortable service waiting area. I would always recommend Audi Las Vegas, and especially Ariane.

Very nice dealership. Caring people. Professional services.

The reception area is clean. They are beginning to bring back snacks and drinks. The personnel are attentive to my needs. They communicate well and explain the process.

Thank you so much for making my experience easy......again! My third Audi got great care and I got to browse the new electric Audis!! Thanks, Erik, for taking care of my car!

Great, quick service. Highly recommend.

My salesman was wonderful, no pressure,well informed and helped me make the correct decision for me and my family, his knowledge was wonderful, I came in looking for a used Mercedes suv and left in a brand new Audi Q5 and me and my wife could not be happier they have my business from here on out!

Nice clean place, good service but expensive of course being a dealership. My complaint is they sent me an automated text making it sound like I had an appointment scheduled, with date and time. I juggled my schedule to make it work, then called day before to see if a loaner was available and it turns out I didn't have an appointment. Apparently you have to call when you receive these automated appointments to confirm but the text said nothing about that part. So thanks for wasting my time and making me juggle my schedule for nothing tomorrow Audi Las Vegas. Fix your automated system please.

they maintain good quality service.always attentive

At the dealership, experience was good. but after leaving , having all of the tires checked and one tire replaced the tire trouble light flashed twice on my dashboard. Something is wrong but I was told after calling the Dealership to just reset the Tire pressure settings. I do not believe tis should happen.

We travelled from Vancouver, WA to Las Vegas NV for a conference and woke up Sat morning and our Audi Q7 would not start. We finally got the battery charged from a neighbor and drove to the Las Vegas Audi dealership. We had called earlier and they agreed to work us in to their very crowded schedule to check out our battery. They were able to work us in and determined that our battery was failing and would not hold a charge. They were able to replace the battery and get us back on the road. They truly saved us and allowed us to quickly get back to our conference. Thank you so much!!! Larry & Tania McCullough

My husband and I had a great experience shopping for a car at Audi Las Vegas. Their sales team was very friendly. Chester was especially helpful and knowledgeable from start to finish. We will definitely return for our next vehicle. We are very happy the Audi we purchased at Audi Las Vegas.

From the moment you walk in, everyone is attentive and helpful.

Great experience as always. Our service advisor Erik was fantastic as usual.

Brought in my Q7 for first 10k service and returned to me with an check engine light on. Been 3 days now and the tech has not corrected the problem that they caused. It’s is very inconvenience going back and fort on my part.

Excellent service and help from Wido! I brought my car in for a recall notice and dropping off took no time at all. The service center was pretty busy though, so my car couldn’t be fixed that day. Upon request Wido helped get me set up with a dealership loaner vehicle. I only had to show ID, insurance and card information to get a car to drive to work trot the next day. Overall I am very satisfied with my experience at Audi Las Vegas.

All the staff were kind, gracious, helpful, accommodating and informative. Walter (Rob) was the service gentleman who took care of handling my vehicle. He thoroughly explained the service required and kept me posted on all items being done. I like getting the video the mechanic sent regarding the 30,000 mile check up. This dealership is top-notch and I would highly recommend them.

Eric goes above and beyond every time! Eric is great to communicate everything that is going on with your car.

Great customer service. I arrived an hour early to my service appointment and they still got me in and out within 30 minutes.

Five stars for service advisors; always nice. Issues: Online scheduling never seems to work. Tried multiple browsers, etc. Pretty sure it's on Audi/Autonation's end. I understand it's hard to schedule car work due to wide range of issues, but simple things seem to take forever... i.e. car sits around most the time waiting in line for a 15 min job. I'd be nice, when waiting at the dealership to have some sort of priority or connection to scheduled service time and the time it gets in front of a mechanic. High bar - but you're Audi. Also, 5 stars for your employees report card... an honest review would be three stars if I factored in the level the brand is marketed at.

Rod & Pocholo were very helpful and understanding while I was trying to decide on my car! They were awesome and I would work with them again!

Erik Honn was great, they took care of a wind deflector replacement and a recall that just opened for my 2018 A5. Service was exemplary.

20 out of 10, this dealership went above and beyond to make me happy when I bought and sold two SUV's a few weeks ago. My sales rep worked on her day off and connected me with two other reps at the dealer, one went and got my car and completed the sale the other went above and beyond cleaning and filling my tank up. Finance guy offered me a better rate than my credit union and they even had me leave and come back to not waste my time waiting as they knew there was a wait. Beyond respectful to customers and their time. I am so happy also as they bought my lease back no hassle, and for nearly the resale price I saw the next day when I stopped in. AMAZING. Highly recommend for any autonation find call Evelina Vit, she is the best.

Your service department replaced the broken right outside rear-view mirror correctly and quickly at a very reasonable cost. Kudos!

The representative, Eric Honn, was awesome and customer service. Very polite, informative, timely prompt, and he even told me about some additional benefits I could receive from a dealership. Without his information, I would have never known. He text me, as requested, as soon as my SUV was ready for pick up, and followed up with a call/ voicemail, when I didn?t respond for a few minutes. Thank Eric! You made my first experience with this dealership a very pleasant one. Plus, my car was very nicely cleaned upon arrival for pick up.

Great service from Chris. He was fabulous, communication was good!

Very great place !!!!!!!!!!!!!!!!!!!!!!!!!!They are the best

First time at dealership was a great experience. Will continue to get car serviced here from now on.

Very attentive, answered all questions. Got a car I love.

Excellent experience at this location as always. Each area of the dealership made everything seamless and pain free to purchase my new beautiful car

Customer Service Rep as always was very competent and friendly...always a pleasant experience at this dealer

Fixed car.

My experience was excellent, very good customer service and satisfied with my car service!

Great service and help and communication. I needed new car and they found a beautiful car!

Awesome experience at Audi Las Vegas! Leah Mayo was Amazing as she was there every step of the way! It was the easiest car purchase I have ever made and it was because of the professional team at Audi! If I have any friends that want to purchase a car, I will send them to Leah Mayo!! A+ Honorable mention goes to Justin Sullivan, thanks for making the finance portion of this purchase flawless!

Can’t beat there service department. Eric took care of my Q5 was told it would be 3 to 4 weeks before it would be repaired. He got me a loaner and the shop got my car repaired 2 weeks faster then I was told.

When I purchased the car I was promised a loaner car when the car need?s servicing. This time, no loaner cars, no shuttle, no Uber or Lyft service. Your on your own.

great experience buying my car in there.✊

I’ve always wanted an Audi. I’m finally in a place in my life to get it. As soon as I got out of my car, Aljay was very welcoming and helpful. He was so fun and knowledgeable about the A5 that I purchased. The staff was so confident in the Audi brand that I didn’t even test drive it. Justin in finance actually made signing paperwork fun. Too bad he’s a Jets fan!! 😁 My new 2022 A5 has a scratch but they were all over it and I have an appt for repair. I will definitely go back and recommend Audi Las Vegas to friends. So happy to be part of the Audi family!!!

This was the worst car buying experience I’ve ever had. The only reason I went with them was on a recommendation from a friend. Do not come here to get a car. First they couldn’t figure out my loan so the rate was raised after they ran it, spelled my name wrong on all the paper work causing a delay, someone stole the floor out of my car at some point and after all of that not even so much as an apology let alone some attempt to make it right. If you have a choice go someplace else.

My service advisor Ariane always goes above and beyond. Very friendly and professional, service on my car is quick and efficient. Highly recommend!

Chris our service advisor was amazing stayed on top of our Q5 TDI's service. The mechanic that worked on it was fast and efficient. Also the service Manager Michael went above and beyond to help get our car done as quick as possible.

Great service, and great service representatives

excellent handling all of the things related to the sale of the car. It was the easiest car purchase in my life and i have bought many cars i am 70 years young.

The hidden costs associated with repairs. The missed diagnosis on my car when I brought it in for repairs a month ago. I feel like I’m walking into the lion’s den when I bring it in for Service. I don’t trust that I’m getting the quality Service you say is important. It’s more about getting as much money from customers than providing honest, quality service. I’m not pleased with your service!

The service is great and timely. Ariana is amazing!

Just got my first Audi! Car availability is so limited right now so I had to wait for my A4 to come from the factory. My salesman, Aljay, communicated with me throughout the entire transaction. It’s great to hear employees own an Audi themselves. I’m part of the Audi Family!

I used Audi Las Vegas in an emergency situation when my air conditioning went out traveling between Los Angeles and Las Vegas they were quick and efficient and reasonably priced

Everyone at Audi Las Vegas is friendly and helpful. They are very professional and considerate of your time.

After being alerted my tire had lost pressure as I was pulling into work I got out to notice I did indeed have the start of a flat tire. I called the service department and the CSA had told me since I had the tire and wheel package I could come by before 7 and they would replace the tire (this is not exactly true but this is where you learn how amazing the staff is and care about their clients) when I arrived just after 6 all the technicians had already left. the service consultant Wido had told me they could put on my spare and I could come back and they would replace the tire...fair enough I completely understand. that's when Michael the service manager stepped in and said he would personally replace the tire for me so I didn't have to come back!! I was floored. in less than an hour they had verified my tire and wheel package, pulled the tire, replaced it and I was omw home. this was the best customer service experience of my life. I hope the manager or owner of the dealership will see this and they are given the recognition they so rightfully deserve. I have bought many cars in this town and I can tell you not one of the other guys has had the customer service that your team does. you have a customer for life and I do hope these 2 fine gentlemen receive an outstanding service award and are recognized daily for their hard work and commitment bc as a business owner I know heart and dedicated like this is extremely hard to find. Pamela Kalyan RPh

I am a new Audi owner. The staff at Audi on W Sahara was outstanding. They are prompt, courteous, and knowledgeable. My service rep Kevin was a pleasure to work with. While my car was being evaluated, they offered me a loaner so I would not have to suffer any inconvenience , nor depend on rides. When they finished working on my car they even washed it. My daughter wants an Audi and I know where will be shopping. Kudos to Audi on W Sahara.

Great people very help full.

Ariane was my service advisor and she was fantastic. She listened to my needs and made sure everything was completed for me and she did it with a smile. She was such a joy to have as a contact person to answer any questions.

J’adore Audi Las Vegas!♥️ I love Audi Las Vegas and my service consultant Ariane Zapanta for the superior customer service that they always offer me ever since I first began purchasing Audis! From the moment that I drove into the dealership to have my Audi TT serviced this week, I was promptly greeted in the service bay and Ariane was waiting for me at her desk with all the paper work. I had messed up the alignment on my car and was aware that I would have to spend a few hours there. Although I never requested a loaner car, Ariane insisted that I take one so that I could get on with my daily activities even though the dealership is so pleasant that I could have spent hours there watching the Olympics in its comfortable lounge! In addition to performing all the necessary repairs to perfection, they did a multi-point inspection, topped off all the fluids, and washed my car. My TT looks brand new and performs as well as it did on the first day that I drove it off the lot! I cannot praise this dealership enough for making its customers their first priority! Merci beaucoup! Sent from my iPhone

I have been a regular annual service customer for almost seven years since I purchased my A6 tdi new there in 2014. Lived through diesel gate and still love the car. Highly recommend buying and servicing an Audi with these guys.

Working with Audi Las Vegas was a great experience. My salesman, Chris, was very approachable, knowledgeable, and friendly. His customer service was on point. I would definitely recommend Audi Las Vegas and Chris to anyone.

Superb service and nice lounge. Too bad, the coffee and tea are not available.

Friendly stuff and excellent service

I have been looking for a new car for the past year, I don't normally enjoy this process and I like to get in and get out. My favorite car I have owned in the past is an Audi Q5, so I suppose why change something that was never broken... I spoke to Aljay over the phone prior to going to Audi in person. He had the car ready with the AC on to take it for a test drive. Worked with me on getting the best deal for my trade-in and by the next day I was driving away in my brand new 2021 Q5, it has been a week and I couldn't be any happier with the car. The finance team and Aljay never gave that "slimy car salesman" vibe and everything was straight forward and honest. Thank you guys for making this the best car buying experience I've had thus far! Give me a few years and I'll be back to upgrade to the Q7

I brought in my Audi A6 for service. There was serious lack of communication regarding the needed repairs. I had to call to ask every time.

Joann.and Justin were amazing to work with, no high pressure. just very helpful sales people.

Always great service professionals, diagnostics and service. My vehicle is always clean upon return and running smoothly. Exceptional.

Service staff was all friendly and helpful. Wido took the time to listen to my issues and investigate thoroughly. Look forward to continue working with them.

My experience thus far with Audi Las Vegas has been excellent. From start to finish, Joann Z. has taken care of me. She took the time to walk me through the trade in process and helped me get as much value as possible to equal out the balance on my old car. I originally came in the dealership planning to just sell my old Mazda car until I can save money to buy my dream car but ended up going home with my dream car which is the Audi Q5. Everyone is friendly, knowledgeable and great to work with! Excellent customer service! Kudos to Joann, Tom and Travis who went above and beyond for me. I’m glad to be a part of this family. 💕

My wife and I just dropped by Audi Las Vegas on W. Sahara Ave. on a whim after dropping off our cousins nearby. We had no plans of buying a car but just to check out an Audi Q7 2021. Mr. Daniel Saez was manning the Customer Service desk at that time and he was so professional, friendly, patient and highly knowledgeable as he answered all our queries. We ended up trading in our old car and drove away with a Q8 in less than hour. We didn't even test drive the car as we got the Manager's Q8 knowing that he was driving one of the best in the lot. Mr. Travis Shaw, the Financial Services Manager professionally handled the paperwork and even gave us an Audi backpack for free. So Audi buyers, don't forget to ask for one next time you get a new car from them. Don't tell them you read it from me though. LOL. I highly recommend Audi Las Vegas for a hassly-free, straightforward business. They actually deserve more than 5 Stars.

Fantastic service and great after care support from Evelina and the team. From an internet query answered in 15 minutes, phone and email (all others were 1+ plus or never), to booking a same day test drive. Bought a 2nd hand BMW X5, from internet query, test drive, to finance, to purchase in 4 hours. Faster than the car rental lines on Kauai right now :-) Aftercare also amazing, found a few little issues with the car after purchase, all getting being taken care of. Highly recommended!

I?m so happy my car doesn?t smell like vinegar, employees there are really professional.

Daniel was awesome from the beginning. He gave us a very honest up front price that did not change. We also had a unique situation and flew into town to get our new car. Daniel made advance arrangements to pick us up at the airport and everything went smoothly, actually better than expected. Rudolfo and Justin were also very helpful and honest. Thank you Audi LV!!

I was looking at a car at another AutoNation dealership when I came across the Audi. Joann at the Audi dealership immediately contacted me and sent me pictures and invited me to come see the car. They had just gotten it in and it wasn't even show-ready but she made an exception for me. I fell in love with it and came in to sign papers the following Monday. Justin in Finance was wonderful, going to great lengths to secure financing for me. He gave me the best rate possible and offered an extended warranty, which I accepted. He even threw in complimentary oil changes for the length of the warranty. Amazing experience overall. Would definitely recommend!!!

I was looking at a car at another AutoNation dealership when I came across the Audi. Joann at the Audi dealership immediately contacted me and sent me pictures and invited me to come see the car. They had just gotten it in and it wasn't even show-ready but she made an exception for me. I fell in love with it and came in to sign papers the following Monday. Justin in Finance was wonderful, going to great lengths to secure financing for me. He gave me the best rate possible and offered an extended warranty, which I accepted. He even threw in complimentary oil changes for the length of the warranty. Amazing experience overall. Would definitely recommend!!!

Sales and service is Amazing! Tom and Chris made purchasing our cars a breeze. No games. And the service we received was like no other. They gained 2 loyal customers for life.

Very satisfied with service and how they handle customers

Needed an emergency repair on the thermostat and cooling system so drove in without an appointment and which I didn't know at the time. Needless to say in hot LV weather that's an emergency! Danish greeted me and took care of things professionally and immediately which was greatly appreciated! Am grateful and will certainly take the car back for any other needs. Thanks Danish, Cynthia

Joanne was amazing! She handled every request I had and because I was leasing from (los Angeles) and had the out of state factor she made everything feel seamless. She’s a pro and did all she could to make this the ultimate experience. I love my etron and I want to thank Joanne for all she did to make this transaction as smooth as possible.

always trust the audi dealership~ wido was amazing~

Erik was awesome with communication about repairs and costs. Service was done in a timely manner. It was my first time at dealership service center and I will be returning for any other repairs to my A3.

My wife and I have bought 3 Audi's from Audi Las Vegas. On May 25th I took my car in for service. When I went to pick up my car, the service advisor Wido told me that they could not find the keys to my car and to take the loaner until the next day. After not hearing from anyone, I called to find out if the keys were found. I was told that they did and someone would drive the car over. Wasn't the best ordeal but I wasn't going to make a big deal. So the next day, I got in my car and immediately realized that I left my Prada glasses in the loaner vehicle. I looked all over my car to be sure and I remembered I had left it in the middle console of the loaner. I called Wido right away and asked him to please go look in the car. I patiently waited 5 hours, no one called. After several tries, I got a hold of Wido. He told me he hadn't checked because he was busy and would call me back. Honestly, I was disappointed with the lack of urgency. I mean, how long does it take to go look or ask the driver or the person who is in charge of the vehicle returns. Yet again, I waited. At around 6pm, Wido called and said it wasn't in the car. I told him that I was not happy and my glasses were in the car and they disappeared from the time the driver came to the house to the time the car was returned or loaned back out. I told him, I was also disappointed that Audi did not go through the car before loaning it back out. He said he would check with the manager of that dept and get back to me in the morning. Well, you guessed it, no call. At noon, I decided to get the general manager Darren involved. Wish I didn't I explained the situation to him in detail. He said he would call back and to my surprise he actually did. He said they could not find the glasses. Again, I told him that I was disappointed that no one had gone through the car after I returned it. I asked him if there was any protocol in these situations. Without hesitation, he said "if I can be blunt, if we can't find it you're pretty much out of luck" He was getting ready to ask me what resolution I was looking for as I was telling him I know it's in the loaner cause I checked my car twice. He said, I thought you said you were 100% sure it was in the loaner, now you're telling me you checked your car. I got upset and asked if he was insinuating that I made this story up. He then said, let's be honest here why would you check your car if you were sure. So now I was yelling at him and told him he was out of line. I told him that when people lose things it's normal for people to check even if they are sure. Seeing I was pissed off, he says, well I was going to ask how we can resolve this. Like, why wouldn't you ask this from the beginning and insinuate that a customer who bought 3 Audi's may have made this story up. Just then, he says oh someone just walked in with some Pradas into my office. I wish I could have been in that office to see the egg on Darren's face. I'm sure he realized what a fool he looked like, so to save the embarrassment of me coming to pick them up, he said someone would drive the glasses over to my house. And this is where it gets interesting When the same driver showed up to deliver the glasses, I asked him... Did you find the glasses in the loaner when you came to pick the car up? His response, yes but I didn't know who it belonged to so I put it some cabinet or storage area. My question to any human being with common sense......if you picked up a car and found glasses in it. 1- wouldn't you think it may belong to that person/customer??? 2-- even if you're not sure why wouldn't you let Wido know when you got back so when a customer calls he is aware of the situation and he can ask them to describe the lost item. In closing, I did not appreciate the Keystone cops way this dealership operates. More importantly, I didn't appreciate the general manager making me out to be a liar. I hope the owner of this dealership fixes all these issues. Audi and it's customers deserve better!!

I was looking for Mazda CX-9 with specific color and features, there were 31 matches in the city. I looked all of them, some online and some in person, but only the CX-9 from Audi W Sahara was the best offer for me. (best price, low miles, right color: interior and exterior) When I got to the car dealer I was greeted by Dan and he showed me the car and I tested drove it. This is by far my best car buying experience, no pressure, very friendly staff, I felt very comfortable. Dan answered all my questions and concerns and Justin from finance help me with my payments options. I have to say this is the first time I drove out a car dealer worry free. Thankyou Dan, Chris and Justin I will definitely recommend Audi of W Sahara to anyone I know to buy their next car.

Excellent service. Picked the car up, serviced it and returned in a timely manner. Thanks Carl and Audi crew. Job well done.

My Audi A8 woke up on a Thursday morning not feeling good. In fact, virtually every warning light went off in succession. I turned around on the freeway, drove it into Las Vegas Audi and my car was fully recovered the next day by noon! Several items were wrong, but my car was moved right into place. On time, under budget...great job in every way.

The worst experience Ive had at a Dealership Im really concerned about taking my car back because I have an appointment to drop off my car on Monday ... Brought it in for an Oil Change and a Loud Noise is making when I accelerate like a grinding Noise very noticeable they gave me back the car and the Service Advisor notes that the Tech did not hear anything but my car overall was fine I really think they didnt even check for the noise because is very loud and is still doing it I drove off the lot and cane tight back in and told the Advisor that the noise is there but he looked lost and just said bring it back on Monday so my question is if its something already messed up on the will you guys cover if anything else breaks On it because your Service Advisor said is fine? If they couldnt notice the big noise could they even get the other things right ?

Sales associates were very friendly and welcoming to me, my fiancé, and my dog there were no issues with the process of finding the car we wanted. The issue came when involving the sales manager. He lied about the residual, and MF on a lease (both of which set by Audi) raising the MF I understand because it’s an area to increase profits if the margin on the car is thin. However, blatantly lying about the residual is terrible business practice and frankly should not be tolerated by Audi or any manufacturer for that matter. It besmirches the name of the dealership, AutoNation, and Audi. Unless you are a very savvy consumer, or have money to throw away I would not recommend doing business here. Also they took my trade in and have yet to pay the lease off, so I have been dealing with both my original lease company and the dealership trying to resolve this.

Wido at Audi Las Vegas went above and beyond to take care of our car. We were traveling in from California and I got a blowout that needed to be taken care of ASAP! The new tire was going to take a day to get back, so he got me a loaner so I can carry on with the family while there, until our car was ready. Wido called us first thing in the morning to let us know that the car was ready! I can't say enough about him and the shop that took care of my car while I was enjoying my weekend, thank you all!

Stephany Radke went above and beyond to assist me in the most professional and kind manner as possible. She truly made my experience stress free and for that I am appreciative.

Absolute the best customer service service manager oStephanie she is extremely professional and helpful so is my service advisor Mike was incredible at all times

Fast and reliable service. The video walkthrough was great. Erik was helpful and kept me updated throughout the day.

Costumer service was excellent. I was seen within 5 minutes of my appointment time.

Great service, prompt, complexed service as discussed with Audi scheduler.

Love the new texting feature. The team are very organized and efficient.

I was impressed at the facility my first time. No pressure from the sales. It was a relaxing environment. The sales specialist approached me calmly briefly describing the features of the vehicle/s that I was looking at.

my experience was excellent . Fast and friendly. It was all around a great service.

Carl Kerns has excellent customer service. Thank you

Have serviced my vehicle at Audi Las Vegas since 2014, never encountered any issues with the service provided. Audi Las Vegas redesigned their facility for a spacious and clean environment .

We had a very good experience at Audi Las Vegas. The service was excellent! Very accommodating and organized. I would like to thank Chester Giordano who was so helpful, knowledgeable and accommodating, and to Mr. justin Sullivan taking care of our loan so conveniently and so fast, we thank you. It has been a pleasure and awesome experience with you all out there! Thank you very much!

Went in for annual service, Worked with Carl, he was very detailed explained all options and did not try to up sell me a bunch of services. Overall very pleasant experience.

We had a very good experience at Audi Las Vegas. The service was excellent! Very accommodating and organized. I would like to thank Chester Giordano who was so helpful, knowledgeable and accommodating, and to Mr. justin Sullivan taking care of our loan so conveniently and so fast, we thank you. It has been a pleasure and awesome experience with you all out there! Thank you!

Had something specific in mind and found what I was looking for. The staff was friendly and kind. Not pushy at all which made the experience nice

First-time buyer of an Audi and it is amazing. The staff at Auto Nation Vegas were very professional and treat you like family.

Great service! Amazing deals! Mason was awesome!

I had the best experience purchasing a car from Audi. The sales and finance team were very helpful.

Dropped off car. They kept it overnight. I called several times to arrange a pick up for me. No one answered the phones. Requested a call back. Did not receive one. Took my truck and trailer to pick up car. Spoke to the service manager who was very helpful and understanding of my situation. She made a horrible experience tolerable.

Fast, efficient and clean. No pressure to get more things done.

Recently purchased a pre-owned 2014 Audi Q5 from Audi Las Vegas. I really appreciated the fixed price approach. What can be an adversarial interaction between Sales and Buyer is eliminated resulti jng in a seamless, pleasant transaction.

Joan was amazing. The whole process was great. Audi is always incredible.

They were professional but I left my jacket in back seat of loaner car and never got it back. Seems it would’ve been an easy phone call but I never got one.

Had to have some minor work done on my SQ7. Simple to get an appointment. The service department was right on top of everything and very accommodating. Quick and efficient process. Top notch faculty as well.

Chris Pocino made this the easiest, most pain-free car-buying experience I've ever had. Amazing dealership and people. We are already in talks with Chris to purchase another car for our son. Go see Chris!

Las Vegas Audi team is the best . I called scheduled service I booked a time that fit my schedule . When I came in it was a easy breeze the representative was awesome and made sure I understood everything that was being done . Learn some cool tips about my car as well . Picked up my car same day . Thanks

Wonderful service. Very professional and honsest.

We have used Audi Las Vegas for our last three Audi's. Each experience has been exceptional. On our latest visit, we purchased a Q5 Hybrid. We began with the Sales Manager Marc Carpenter, who was just as helpful as he has been on our previous purchases. Really, just saying he was "helpful" is really an understatement. "Engaged", "Professional", "Honest" are descriptors which are more spot on. Marc introduced us to our salesperson Erik Spess. Eric was extremely knowledgeable about the new Q5 Hybrid and was able to answer every question we asked as well as explain some of the more complicated features the Q5 offers. The paperwork and details went quickly and before ya knew it, we were in the finance office with Kris. Not 20 mins later we were driving home in our new car. Than you Audi of Las Vegas for a seamless experience.

Everything went well changed the oil and aligned wheels.

Erik Hoon was pleasant, knowledgeable and patient throughout my experience. Thank you.

This department is always professional, personable and very accommodating. They provide accurate estimates and keep in contact and informed.

Great customer service. Everyone from sales to the service department has taken the time to answer all my questions, returned my texts and phone calls. I've never had such a good experience from a dealership before. Edit: 01/31/2022 I had windshield crack to big to fix, so took it to Audi Las Vegas. I am never disappointed in the service at Audi Las Vegas. Whenever there is a problem, the service advisors do whatever they can to make things better. Kevin Murray was my service advisor, and worked hard to have my car fixed in an efficent timely manner. He explained everything that needed to be done and made it happen in record time. Thank you!

TOM CHIRON DE LA CASINIERE at Audi Las Vegas went above and beyond for my lease buyout, everything was scheduled and confirmed prior to my arrival.

Great place. Always courteous and professional . Bought our 3rd Audi and it went smooth. Elliot in sales did an amazing job.

Great service by Wido on my TTRS. 5 stars for sure.

We leased a 2018 Q5 from Audi Las Vegas 3 years ago and the lease was going to end in April. Daniel Saez at the Leasing Department followed up with us months prior to lease end and tirelessly worked out a great deal for us on a fully equipped 2021 Q5 so we could smoothly transition into the new vehicle without a hiccup for essentially the same monthly payment as the original lease. On top of everything, Dan did everything with a great smile, making a typically grueling car shopping experience as pleasant as it could be. Two thumbs way up for Dan!

The service team at Audi Las Vegas is incredible. Very professional, knowledgeable and sensitive to your time! They really made me feel very special as an Audi owner. Congratulations to Stephanie Radke, the team leader. You have done an amazing job Thank you so much HE

From start to finish, this is by far the best car buying experience I have ever had. From talking with Chester to having my deal completed by Patrick, the entire process was just simply the best! Patrick and Chester take the time to answer every question, and have the best customer service I have ever experienced! 5 stars!

Turned car in for a few issues, Carl accurately entered issues, had my loaner ready, Kept me informed of progress. Very pleasant experience.

Sales and service, Rod and Steph are the best!

Excellent service from Scott whom was my service manager. On time and without issues. I will go back to the same dealer again in the future.

Its all about the service. 5 star

Came in looking to test drive a Q5 and left with a new2021 under the sticker price .

These people are the absolute best!!! Stephanie the Service Manager and Carl the Service Advisor went above and beyond the call of duty to take care of my problems! Kudos to the Best Of The Best!!!

Great personalized experience. Drops off my car and they provided. me with a very sporty loaner which I enjoyed very much.

Excellent customer service. Friendly and efficient

Best customer service ever, always friendly staff and great service.

I brought my Q7 in for a recall. Erik was my service person. He got me in my loaner within minutes and when I returned, he got me back in my car just as quickly. Awesome.

By far the best dealership I have ever worked with!

Will never come back or recommend to friends to buy here

I will Never go back to Audi Dealer again from service. The woman service rep that work for Audi was unprofessional. I will not ever recommend anybody to go there.

Easy appointments, quick services and nice staff.

My survice advisor Scott Hawley was excellent and was so attentive to everything that I needed done to my car. He went over everything that was done and explained it perfectly! Excellent service from him! He was the Best! So very pleased! Thanks so much Scott! Claudia Brotman

Smooth transaction and great customer service . Delivery of car was exceptional .

Customer service, sales and repair, is exceptional!

All was excellent - I did have to wait about 15 minutes after my scheduled appt time before someone could get to me But overall, it was great service.

I had appointment for oil change at 10:40 AM The service advisor told me I will be ready by 12:30pm and I told him I had appointment at 1:00pm I wait there for two hours and at 12:40 they told me my car is scheduled to be service at 2 PM

Requested a loaner when making appointment on line. Got there and they said I didn?t request one. Audi asked me if I wanted a ride somewhere, I said yes and then they said they couldn?t give me one due to COVID. Audi assured me that my car service (oil change) was going to be done in an hour and half and it was not. Audi assured me again that they just talked to the service manager and my car was going in next, after already waiting an hour and a half, and it would be done in a couple of hours, it was 1 pm... my car service (oil change) was finally done at 6:30 pm. It took them 8 hours to do an oil change.

Had my Audi A5 in recently for routine maintenance and The service advisor Assigned to me, Carl, was terrific. Great communicator, explained everything and made a follow up appointment to make sure a warranty item was handled promptly. Best service I have had and a reason I have been driving an Audi the past 15 years. Thank you.

During an argument on the phone with my "customer rep" that I've been assigned to at Audi Las Vegas for the past year or so, she decidedly said that she was done talking to me and hung up. Did not finish the conversation we were having but just said "this conversation is over" and hung up on me. I was shocked. My experience with this rep was average at best during my past encounters with her, but this occurrence was beyond me. During our call, we both had a difference of opinion if what we were discussing, but a disagreement is no reason to hang up on anyone, especially a customer. A customer service rep should be properly trained and a company for which they work for should have protocols in place for when an argument or disagreement takes place with a customer - steps to take systematically when such feedback is received. I feel Audi Las Vegas does not have this sort of training or systematic customer approach set within their culture - or at least I did not experience it the day of this call. After the phone call abruptly ended, I requested to be assigned to a new customer rep which was politely and professionally granted. Owner of 3 Audis throughout my lifetime; a TT, an A5, and an A6 - the A6 being my current and my most likely my last Audi.

Audi Las Vegas has always treated me like family. I have brought three vehicles from them and have always received excellent service from all the departments! Michael Crowder is my service advisor and he always looks out for my best interest. I would not take my vehicle to any other dealership.

Great service all the way from management to sales to services.

Can only speak to the efficiency of the service dept. at this time however scheduling appt. online was easy. My service advisor was able to get my vehicle in for first 10,000 mile service right at the time scheduled. My car was serviced, washed and ready to go within a very reasonable time considering the fact that I was a "waiter". Nice waiting area with lots of places to relax while waiting.

I just purchased Audi A4. It’s amazing, I love it so much. Joann Zappulla gave me an amazing service. Make sure you ask for her !!

Joann was great! Thank you for the quick and easy buying experience.

We were very impressed with how our salesperson Jaime handled this transaction. Could not have asked for better. The car is wonderful!

The dealership as well as my sales man Aljay made this a very easy and quick buying process, no BS just solid facts and straight forward dealing.

It was easy to make an appt and they took great care of my car.

Our service representative, Erik H, is very friendly and professional. From the dropping my car off the night before the service date to picking it up, Erik was kind and efficient. My car also is always taken care of there and the entire staff is friendly and helpful.

Love these guys! I’m constantly on road and don’t always get to take my car to the same Audi dealership all the time but Audi Las Vegas is my favorite. OJ this visit was great, awesome communication making sure I knew all my options available to fix my car and it was convenient being able to text it all.

Very professional. Extremely thorough

All scheduled maintenance was performed properly; car was delivered on time and washed; service advisor, Michael, was professional and knwledgeable

We brought our car in for an issue which was hard to diagnosis. We didn?t have the work done as it was almost 3 times what the car is worth. We have an older Audi

I have been looking for the perfect crossover, compact luxury car for over 6 months ranging from Mercedes, BMV, Cadillac, Lexus, Infiniti, BMW and Range Rover. For some strange reason, I skipped right over the Audi. I am SO glad I found this car. I was looking for something sporty, stylish and not "old lady". I am absolutely in love with my car! The sales team was professional and not pushy (deal breaker for me), the showroom was immaculate and the entire buying experience was one of the best I've had.

Great job, always polite, great communication . Recall was completed in no time.

My service provider, Erik Honn, was awesome. He was clear, concise and friendly. Great experience

Dropped off my car for the 20,000 mile service. Michael was friendly professional and efficient! It was truly a pleasure! Customer service from him was perfect! The same cannot be said for everyone else.

Joann, with Internet Sales, was all the difference in leasing, knowledge, and provided the smooth transition from start to finish with ease. Highly recommend!

I want to express my most sincere appreciation to Mr. Chester Giordano for his professionalism and customer service skills. Overall, the experience was well above my expectations, staff was very welcoming and available to address my concerns at all time during the sales process. Hope for this type of service approach to remain in place. Congrats!

This is my 4th car from Aljay. He is the reason I come back to Las Vegas Audi

Great service. Professional. Reccomended. Honest. I am avery satisfied customer.

Amazing dealership and Management!!!! If you are buying or leasing a car ask for Rod! He is the best in the city!

My service agent O.J. made the experience as smooth as could be. A part had to be ordered from Canada, but there was constant communication and my Audi A5 was out of the shop and back to me running beautifully.

Erik is a great service advisor....very helpful and took care of all my car needs!

Exceptional Customer Service and Quality Communication!! Audi Las Vegas is top notch and Michael Crowder goes above and beyond in the service department. I would highly recommend this dealership to anyone looking for a vehicle.

Carl Kernes is my regular service advisor - he is professional and really a pleasure to work with.

Went to Audi Las Vegas after my car was totaled and met Joann. She was amazing from the start of my buying process; offering me a loaner car until I could get into a new Audi. Really appreciate the great service and compassion I was given by Joann and her team! I?ll only service my car at Audi Las Vegas because I know they will continue to go above and beyond to make sure we leave happy!

Every time I visit for service OJ is knowledgeable, and the service team makes things run very smoothly

The guidance and direction of the staff at Audi Las Vegas in purchasing our new car was extraordinary, especially when most of it needed it to be done long distance. Shout out to JoAnn Zappulla for coordinating the entire process. Her knowledge, professionalism and pleasant demeanor made it a very smooth experience.

OJ did amazing at taking care of my vehicle and was very helpfull!

Friendly staff and simple process. The price is set and appears no room for negotiation. This is actually nice so you don't have constant haggling.

My customer service rep Ariane was Excellent. She was Professional and gave me the Best customer service!

Ari was great as usual. Professional and courteous. AAA plus service.

Very professional service, prompt follow up to my questions via email and text. Worked around my schedule to get me in and financed. Pricing beat every other comparable vehicle in town. Process was quick and smooth. Highly recommend.

All the staff was very helpful and Darin did a great job of making us feel comfortable throughout the whole process!

Fast and friendly service

Thank you for a great service. That was a first time visiting Autonation Audi. Clean, beautiful and high level of customer service.

Ariane is great to deal with. She provides outstanding customer service and really cares. I brought my car in for a leaking trunk, they could not find anything wrong which was aggravating, but talking with Ariane made it more tolerable.

I took my Audi A6 here. I made an appointment and was promptly attended to upon arrival. The service was great and the facility was clean and comfortable. I chose to wait for my car to be serviced and they indelicate that they would complete as quickly as possible so I could be on my way.

Service representative was excellent. I appreciated not having to wait hours.

Audi Las Vegas made my experience great. Not a whole lot of time haggling. I told them where I wanted to be, and they offered a reasonable price. They didn't keep me there all day going back and forth. Alex was a great salesman, and knew his stuff. I would recommend buying from here.

Carl was accommodating and a pleasure to deal with.

Great customer service both in sales and service department! Always friendly! The dealership is clean, bright and beautiful. It’s a nice place to be if you have to wait for your vehicle to be serviced, always cool new Audis to look at too.

Quality product! Sales pleasant!

Ari is the best! I always have a great experience when I visit, always a loaner, and my expectations are consistently exceeded!

Excellent in every way! Well versed sales team and terrific service department! I?d highly recommend Audi Las Vegas to anyone looking to purchase a new or used vehicle!

The rear bumper of my e-tron was repainted and you can tell as there are bubbles and the finish doesn’t match. I’ll likely need to get the bumper repainted elsewhere. Also missed two other items for repair altogether.

Excellent customer service

Q7 20,000 mile full service - great service from the minute I scheduled the appointment until I drove off the lot later that day. Thank you Audi LV.

Called in to get my Audi serviced for a airbag recall, along with other services on 08/21/2020. I was told the airbag had to be ordered so I was told i was going to get a call back as soon as the part came in. I never recieved a call back so I called (08/27/2020) and made it urgent that I needed to get my car in for service and upon arrival I would need a courtesy vehicle so I could do what I needed to get done without being inconvenienced by not having a vehicle. I was able to get an appointment for the following day 08/28/2020 and was told there would be no problem in having a courtesy vehicle. Friday morning I arrive at the service department of Audi Las Vegas, Sahara location. Everything was going according to plan until I was asked if i had someone to come pick me up since the service I requested would take a while. I was then lead over to Eric Honn, who explained to me the reasoning why I couldn't have a coiutesy vehicle. I was told typically they do not issue courtesy vehicles for cars older than 5 years, and also that there want one available for me anyway. I mentioned my request for one over the phone and was told that wrong information has been given out to costumers on a regular basis. Being in sales, if someone is driving an older car of the brand of the dealership, its always a great idea to issue coirtesy vehicles so that costumer might be incentivised to possibly buy a new car. Being thay i was frustrated with the situation I expressed I would be taking my car else where, and I was met with no retention effort. I left then returned and decided to at least get the airbag recall done. I will be getting all my services done else where. I did not feel like my business mattered, and felt if I wasn't on top of the service department, my car and me as the costumer would've been forgotten about. I hope that this review gets to the service department of Audi Las Vegas (Sahara) in hopes that this can be something to learn from and provide world class costumer service, just like that product that VW/Audi has to offer. Been driving VW/Audi for 13 years now, and don't want the service department to detour anyone from buying/owning a VW/Audi. Thank you, Andy

I've been treated very rudely the past two visits at the service department, the last time I had my brakes done on my 2015 Audi A6. Now this visit was with Carl and we've been getting the run around about a leak in our car for 2 days now. He's done a horrible job of getting back to us and hasn't sent us any information. We've had to follow up multiple times and he still hasn't been able to give us a call back. No one else seems to want to help or care to help. All we want to do is pick up our car at this point.. Update After just walking in and getting the car, Carl proceeded to lie to my face and tell me wife tried to pick up the car yesterday but didn’t have her card. I’ve been with my wife for the last 48 hours every second of the day and we were not there. I sure hope you didn’t almost give our car to someone else and I really hope you can find more competent people, I’m sure there’s plenty of great people out there looking for a job.

Service Consultant "OJ" Jennings is terrific. I have no issues with "OJ." I said "No" to quote question as no quote was offered. My answer "No" regarding the price concerns the $610 charge for labor which is outrageous. I had checked with my Audi dealer in Tacoma, WA on the potential cost for the service I suspected. He was remarkably right on with the parts. He also was consistent with a diagnosis cost (paid to Pep Boys) before choosing to have Audi do the work. Even if a diagnosis charge was included in the $600 labor cost, the total was considerably more than what the Tacoma dealer estimated. And costs for virtually everything are higher in the Seattle area than Nevada. Did I pay for the actual time a technician worked on my car or for the nearly six hours I was there including the time a part had to be delivered from Henderson? In any event, I find Audi Las Vegas to be a very customer friendly place and pleasant place to spend time. I'm very disenchanted and disappointed in your fees for service.

Detailed, efficient and quality customer service.

Salesperson: Attentive and pleasant. Finance manager: Unscrupulous! Once I declined to purchase options he suggested, his attitude became quite unfriendly. I asked: Are the manufacturer warranty 3-year and 50,000 miles? His reply: 1-year and 50,000 miles.

First service on my Q 5 went great without any trouble

Excellent customer service and work received from Orville Jennings (Service Department). Car serviced and returned to me the same day. Kept completely informed throughout. Total confidence in Autonation Audi of Las Vegas.

I love my Audi and the service center is always so friendly and helpful.

Very good service and looking forward to next time visit

Bought my first Audi (S5) through AutoNation Audi Las Vegas and the team made it a wonderful experience. They went above and beyond to ensure the delivery and instruction was excellent. There were a couple of minor delivery issues that were cleared beyond my satisfaction and made me a raving fan. I really appreciate all team approach that made me feel special.

Naod is the best ever. Go see him. He is patient and knows his stuff.

Salesman (Anacieto Lumapas) was overly aggressive and pushy, mis informed me about the vehicle being Audi certified on several occasions . Salesman lacked knowledge of the vehicle warranty when being transferred from a sister location. Found out the day right before signing. He did not come forward with this information I had to ask. The vehicle was not thoroughly detailed. When I got inside there was food debris and a dental floss stick that had been used tucked in the side of the drivers seat. The vehicle then had to be taken to be cleaned. The salesman kept trying to put me into vehicles outside of what I wanted and outside of my budget. I spent more time at the dealership than I did with my own actual credit union. There was a delay of 1 week for my vehicle to be shipped. I had a death in the family and had to rent a car on 2 separate occasions. I was promised I would be reimbursed by them since my vehicle had not arrived and have not been reimbursed as of yet. It?s been 1 week now. THIS WAS A HORRIBLE EXPERIENCE AND WOULD NEVER RECOMMEND ANYONE OR BUY FROM THIS DEALERSHIP EVER...

Never again will I buy another Audi. Bad service and not so nice people. Audi has a lot of issues and good luck if you need service out of these folks.

OJ is the best. He was very helpful, goes above and beyond! Wouldn't think twice about going again!

Ariane was tremendous to work with. She was my service advisor.

they have the best service in town

Clean and friendly environment. Eric in service is very professional.

The best of the best and service!

We had our Audi SQ5 in for Maintenance. Seamless checkin and got our rental. Car was ready when promised.. Erik was very nice and kept us informed.

OJ from the service department is very thorough with his details about my vehicle. Gave options with no pressure. Great customer service.

Arianne in the Service Department is awesome! She always makes bringing my car into service so quick and easy! She's very responsive in getting back to me when I need assistance and is always a great help!

Estimated time was correct and service was great. Thanks to Eric for all his help and also doe having a loaner car for the three hour service.

Very nice people helping you. However, it should never take 1.75 hours fir an oil change.

Sales person not knowable enough, some false statements No manual, truck Shields.

Excellente staff...Carl is very proffesional ,thanks a lot.